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Hakuba Kokoro hotel

3.0 star property
Ski hotel with free ski shuttle, near Hakuba Valley Ski Area

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hakuba Kokoro hotel

Terrace/patio
Terrace/patio
Terrace/patio
View from room
Breakfast and dinner served, Japanese cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Ski facilities
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Free WiFi
  • Restaurant
Main amenities
  • Housekeeping (on request)
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Vending machine
  • Microwave in a common area
Feel at home
  • Children stay free
  • Terrace
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Flat-panel TV

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

Double Room | Memory foam beds, in-room safe, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Memory foam beds, in-room safe, individually decorated

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Tatami Room

Japanese Tatami Room | Memory foam beds, in-room safe, individually decorated

Japanese Tatami Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Standard Triple Room

Memory foam beds, in-room safe, individually decorated

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Memory foam beds, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Memory foam beds, in-room safe, individually decorated

Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Twin Room

Memory foam beds, in-room safe, individually decorated

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Memory foam beds, in-room safe, individually decorated

Family Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Triple Room

Memory foam beds, in-room safe, individually decorated

Premier Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 3
  • 3 Twin Beds

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Exterior

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Pool
Free parking
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8.2 out of 10, Very Good, (13)
Alpine Lodge
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About the neighborhood

Map
5246 Hokujo Happo, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 9 min walk - 0.8 km
  • Happo-one Adam Gondola - 11 min walk - 0.9 km
  • Happo One Sakka Ski Lift - 3 min drive - 2.5 km
  • Hakuba Iwatake Ski Resort - 5 min drive - 3.8 km
  • Hakuba Goryu Ski Resort - 7 min drive - 5.2 km

Getting around

  • Chikuni Station - 17 min drive
  • Nakatsuchi Station - 23 min drive
  • Hakuba Station - 24 min walk
  • Free ski shuttle

Restaurants

  • ‪グリルこうや - ‬9 min walk
  • ‪カフェアンドバー ライオン - ‬4 min walk
  • ‪Hakuba Taproom - ‬2 min walk
  • ‪日本料理雪 - ‬3 min walk
  • ‪アンクル スティーブンス - ‬8 min walk

About this property

Hakuba Kokoro hotel

Placing you just steps from Hakuba Valley Ski Area, Hakuba Kokoro hotel features a free ski shuttle. Guests looking for a bite to eat can check out 居酒屋ぱいかじ, which serves Japanese cuisine and is open for breakfast and dinner. Other features include a rooftop terrace and a terrace. Ski passes and storage are also available.

Languages

English, Japanese

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
  • Minimum check-in age: 20
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:30 PM - 10:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Up to 4 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Free ski shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 6:30 AM–8:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Free ski shuttle
  • Ski passes
  • Sledding nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • Rooftop terrace

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Children's slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

居酒屋ぱいかじ - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Japanese breakfast is offered for an extra charge of approximately JPY 1000 for adults and JPY 700 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Hakuba Kokoro hotel Hotel
Hakuba Kokoro hotel Hakuba
Hakuba Kokoro hotel Hotel Hakuba

Frequently asked questions

Does Hakuba Kokoro hotel offer free cancellation for a full refund?
Yes, Hakuba Kokoro hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakuba Kokoro hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hakuba Kokoro hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hakuba Kokoro hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Hakuba Kokoro hotel and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding. Additional recreation nearby includes hot springs.
Are there restaurants at or near Hakuba Kokoro hotel?
Yes, 居酒屋ぱいかじ offers Japanese cuisine.
What's the area around Hakuba Kokoro hotel like?
Hakuba Kokoro hotel is in the heart of Hakuba, a short 1-minute walk from Hakuba Valley Ski Area and 9 minutes' walk from Hakuba Happo-One Ski Area.

Reviews

8.4

Very Good

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent place to stay and staff was great. Just remember that they can pick you up on the day you check in and they can drop you off the day you check out. I had to get dropped off at the Hakuba station when I was leaving
John, 3-night family trip
Verified Expedia guest review

8/10 Very Good

David, 2-night trip
Verified Wotif guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location, and also good varied breakfast.
Regan, 5-night trip
Verified Wotif guest review

8/10 Very Good

The staff was very helpfull
Douglas, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Highly recommended
Ho Ling, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great ski hotel
Very clean quant place. Morning breakfast was a great way to start the day. Definitely recommend and would stay there again!
Daniel, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Thomas, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good location, friendly staff
Libo, 2-night trip
Verified Expedia guest review

6/10 Good

more of a 2 Star property-- especially in the quality of the beds and furniture. But the location is great-- 5 minute walk from bus stop and 15 minutes from Gondola (and 3 minute walk from shuttle stop to Gondola). what i appreciate about the property was there was a desk so I could get work done. Hotel has a very strict policy regarding breakfast (they won't serve anyone after 8 am) and you have to pay for late check out (which i appreciate). but if you're expecting luxury, you won't get it here. You will get convenience though.
Rodolfo, 3-night romance trip
Verified Orbitz guest review

8/10 Very Good

Spacious room but a bit overpriced
Room was spacious but a bit overpriced. Staff was friendly especially Ms Ayu. Need to take note of the breakfast serving time as it ends at 8am. Hotel will provide free shuttle service if the ski shuttle is not yet in operation. Suggest to go after mid Dec if your main objective is to ski. Most of the restaurants are closed until mid December.
Yen Ling, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

For us it was great for family with older kids as we could get separate rooms at reasonable rates, rooms were simple, clean and comfortable, staff were helpful and friendly, easy distance to bus terminal (and choice of ski resort) and nearby food options.
Verified Expedia guest review

6/10 Good

CASH TRIP
Christopher, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

yoshihiko, 1-night trip
Verified Hotels.com guest review

6/10 Good

It’s ok but wouldn’t go back
Rooms are very basic but comfortable. Hotel and rooms had a very strange smell. Not a good one. There are loud drinkers at the bar at night and the noise goes all through the hotel. If you’re a light sleeper this place isn’t for you. Breakfast cuts off early at 830 and is really not very good food. Onsen is so hot you literally can’t get in for more than 60 seconds.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It feels like we are part of their family. Everyone is so friendly and accommodating. The view from our room and from the roof top is breath taking. I’m sure gonna miss this experience. Forever in my ❤️.
Rina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Visited with my wife, stayed there 4 nights. Service, was fantastic. Breakfast was amazing, in house onzen too Location is great. We really enjoyed our day there, look forward to visit next winter,
David, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel has a really good cost/benefit. The rooms were clean, there is a fairly good breakfast and the view was exactly as the website. It is well located, within steps from a wide variety of local restaurants and shops. Happo-One resort lifts 3A and 3B, gondola and ski jumping are about 500m from the hotel.
Gustavo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in a great location
Kokoro was a great hotel - really friendly staff, clean and comfortable with beautiful views of the Alps. It’s a few hundred meters - mostly flat and easily walkable, even in ski boots / from both the main Gondola and the Nakiyama Chairlift (opposite directions). The room we had was a twin/double - the space was big, but we still had a bit of trouble navigating four large suitcases (our fault for having so much luggage). We also put the beds together to form a massive bed. Breakfast was good and hearty - Australian travelers take note though: don’t expect an Australian hotel style buffet breakfast. It’s more like a European continental buffet, but with sausages instead of cold meats; and amazing Japanese green tea/mango roll cake instead of pastries.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

7-night trip
Verified Expedia guest review

10/10 Exceptional

??, 1-night trip
Verified Expedia guest review

4/10 Fair

Danny, 2-night trip
Verified Expedia guest review

4/10 Fair

4-night trip
Verified Hotels.com guest review

6/10 Good

コスパが良いと思う。
Verified Expedia guest review