Located near a train station, Mercure Metz Centre is a great choice for a stay in Metz. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out O29, which serves French cuisine and is open for lunch and dinner.
Languages
English, French, German, Spanish
At a glance
Hotel size
112 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured uncovered onsite self parking (EUR 12 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (646 square feet)
Services
24-hour front desk
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
O29 - This restaurant specializes in French cuisine and serves lunch and dinner.
Bar Emile & Lola - Onsite bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17.90 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 11 to November 11:
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 12 per pet, per day
Parking
Uncovered self parking costs EUR 12 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Hotel Metz Centre
Mercure Metz Centre
Mercure Metz Centre Hotel
Mercure Metz Centre Metz
Mercure Metz Centre Hotel
Mercure Metz Centre Hotel Metz
Frequently asked questions
Does Mercure Metz Centre offer free cancellation for a full refund?
Yes, Mercure Metz Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Metz Centre?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Metz Centre?
Yes. Self parking costs EUR 12 per day. Parking spots may be limited.
What are the check-in and check-out times at Mercure Metz Centre?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Mercure Metz Centre?
No, this hotel doesn't have a casino, but Casino Municipal (17-min drive) and Seven Casino Amnéville (18-min drive) are both nearby.
What is there to do at Mercure Metz Centre and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Mercure Metz Centre?
Yes, O29 offers French cuisine.
What's the area around Mercure Metz Centre like?
Mercure Metz Centre is a short 5-minute walk from Metz Station and 6 minutes' walk from Metz Christmas Market.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
Nov 8, 2024
A bit of a mess!
This was a good location on the edge of downtown ! It was under renovation we got one of the news rooms unfortunately surrounded by rooms being renovated and it was dusty. Our TV wouldn’t work and after repeated tries we had to give up. We had
No phone so had to keep going down to the front desk. We also had no fridge even though there was a place for it. Breakfast and parking were great! The bed had only a flat sheet on it that kept moving and the mattress pad crinkled! No shampoo either!
james
james, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Harold
Harold, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 28, 2024
Good stay overall but few points to improve:
1. We asked for a twin bed room and we got a double bed room. The lady in the reception then offered to change that for us but we were too tired to wait.
2. We left our rooms a bit late and we saw that cleaning ladies were doing our floor. We left the sign that we want our room done but they only emptied the bin. Nothing was done when we came back.
3. Parking is expensive and at the same time not efficient. We were provided a code to open the gate but the code never worked. We had to call reception every time we had to leave or enter.
Overall ok but give the price, you would expect a better service.
Youssef
Youssef, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
howard
howard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Nikos
Nikos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 16, 2024
Colin
Colin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 12, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 7, 2024
Jan
Jan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2022
Nice break
Comfortable room, clean and good location. The check in staff were helpful and friendly.
The decor beyond the reception/bar area was a little tired in places but would happily stay here again
Stephen
Stephen, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 31, 2022
terrible hotel.
Not suitable for frequent travelers who are concerned about sleeping in clean rooms with proper sheets , without holes , tears and stains. This place is Disgusting
JOHANNES
JOHANNES, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2022
alfons
alfons, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 6, 2022
Location is good.
Room - basic but ok
Hotel public areas are dated and a bit shabby
Breakfast was appalling.
Dinner was delicious but Wine served with dinner was not the bottle chosen and waiter said nothing, just opened and served the bottle. Dinner service was very slow
Approached for cash whilst eating outside. Quite a few suspicious people around outside the hotel.. Would use again if no alternative with parking available.
Hazel
Hazel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 24, 2022
Heather
Heather, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 20, 2022
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2021
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2021
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 23, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 19, 2019
A better then average Mercure in Metz
Hotel is well situated and close to train station - staff is super helpful and breakfast was fine. Only complaint is that the restaurant was not open on Sunday night but room service was luckily.
Elliott
Elliott, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2019
I was staying one night on business. Nice room, easy access, on-site parking,central location in the old part of the city. Breakfast selection was a little limited other than that, as expected.
Brian
Brian, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jun 11, 2019
Marty
Marty, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 3, 2019
The room was nice and clean, however, the two elevators are extremely small. When a bus full of tourists was checking in we passed a half dozen men and women struggling up the stairs dragging their bags.
Verified traveler
1-night family trip
Verified Expedia guest review
6/10 Good
Apr 25, 2019
Laurent
Laurent, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Feb 26, 2019
stopover 1 night
driving back to UK from Italy this was our stopover for 1 night - great hotel Metz is a lovely town.