When you stay at NH Madrid Atocha, you'll be within a 15-minute walk of Prado Museum and El Retiro Park. Also, Gran Via and Puerta del Sol are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Atocha Renfe Station is steps away and Estación del Arte is 4 minutes.
Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014
What's nearby
Prado Museum - 10 min walk
El Retiro Park - 15 min walk
Gran Via - 20 min walk
Puerta del Sol - 3 min drive
Plaza Mayor - 3 min drive
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
Madrid Atocha Station - 2 min walk
Atocha Cercanías Station - 2 min walk
Madrid (XOC-Atocha Train Station) - 4 min walk
Atocha Renfe Station - 2 min walk
Estación del Arte - 4 min walk
Palos de la Frontera Station - 10 min walk
Restaurants
McDonald's - 5 min walk
El Brillante - 5 min walk
Starbucks - 6 min walk
Trotamundos - 1 min walk
Scarlett - 6 min walk
About this property
NH Madrid Atocha
When you stay at NH Madrid Atocha, you'll be within a 15-minute walk of Prado Museum and El Retiro Park. Also, Gran Via and Puerta del Sol are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Atocha Renfe Station is steps away and Estación del Arte is 4 minutes.
Languages
English, Spanish
At a glance
Hotel size
68 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 1 total, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking nearby (EUR 35 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Room service (limited hours)
Water dispenser
What to do
Bicycle rentals nearby
Scooter/moped rentals nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (312 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1947
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately EUR 13 to 32 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per accommodation, per night
Parking
Parking is available nearby and costs EUR 35 per day
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid
Frequently asked questions
Does NH Madrid Atocha offer free cancellation for a full refund?
Yes, NH Madrid Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Madrid Atocha?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per accommodation, per night. Service animals are exempt from fees.
What are the check-in and check-out times at NH Madrid Atocha?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at NH Madrid Atocha?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (3-min drive) are both nearby.
What is there to do at NH Madrid Atocha and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near NH Madrid Atocha?
Yes, there's an onsite restaurant.
What's the area around NH Madrid Atocha like?
NH Madrid Atocha is in Retiro, a short 2-minute walk from Atocha Renfe Station and 10 minutes' walk from Prado Museum. Travelers say the area is walkable and good for shopping.
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NH Madrid Atocha Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2024
Great service and great location near Atocha station
Verified traveler
1-night trip
10/10 Exceptional
Oct 24, 2024
Hotel was very close from the main station.
Jean
Jean, 2-night trip
10/10 Exceptional
Nov 18, 2024
Great location by the Atocha train station and the Riterno park
Jay
Jay, 1-night trip
10/10 Exceptional
Jul 5, 2024
Great place!
Nooman
Nooman, 2-night trip
10/10 Exceptional
Jul 1, 2024
Very nice hotel, clean and located near the train station.
Frederic
Frederic, 1-night trip
8/10 Very good
Oct 20, 2024
Nice hotel near the city’s main train station, the staff is nice, rooms are clean and the neighborhood very pretty; rooms are a bit small but no different from many other hotels in this price range
Ulises
Ulises, 1-night trip
10/10 Exceptional
Oct 12, 2024
Good location next to a metro station
Luis
Luis, 3-night trip
8/10 Very good
Feb 18, 2025
Good but no night rest.
Everything was good except the air conditioning Which did not work during the night which affected my night rest. Hopefully you can improve that, then it will be considered an excellent stay.
maritza
maritza, 1-night trip
8/10 Very good
Sep 6, 2024
The location was super convenient. The facility is old but well-maintained. The staff were friendly and helpful, and the breakfast was really delicious.
YUKIHIRO
YUKIHIRO, 1-night trip
10/10 Exceptional
Jun 23, 2024
Great location specially if are taking a train to another city, as the atocha station is right there.
Cesar
Cesar, 1-night trip
10/10 Exceptional
Oct 31, 2024
We .oved the location
Carol
Carol, 2-night trip
10/10 Exceptional
Jun 2, 2024
Limpio, facil check in and out, personal amable, desayuno rico.
Amanda
Amanda, 1-night trip
10/10 Exceptional
Oct 20, 2024
Excellent!!
Ying
Ying, 1-night trip
10/10 Exceptional
Sep 21, 2023
We loved this small hotel because of the outstanding service, and it’s in a great location!
Carmen
Carmen, 1-night trip
10/10 Exceptional
Oct 16, 2024
This hotel has an excellent location directly across the street from the major train station and adjacent to the city's metro. It is also a short walk to Madrid's major art museums. The rooms and elevator are a little on the small size, but that is to be expected in the heart of a major European city. The breakfast was fantastic.
Michael
Michael, 8-night trip
10/10 Exceptional
Aug 24, 2023
Excellent hotel
The stay was very pleasant, staff was friendly and professional, and the hotel is located conveniently near the train station.
Sandra
Sandra, 1-night trip
10/10 Exceptional
Oct 23, 2024
Staff were nice. Breakfast is good, but can be better. Clean. The room & facilities condition needs overhaul for the price paid.
Odessa
Odessa, 1-night trip
10/10 Exceptional
Jul 15, 2023
Good location across the street from train station..nice comfortable room
Donna
Donna, 2-night trip
10/10 Exceptional
Aug 25, 2024
Little gem in Madrid
It’s a pretty basic hotel , but it’s very nice , modern , Camila at the front desk, was the most helpful and nice , also the lady from house keeping, Binni, so very nice too, I would stay there again , location is perfect , very close to el retiro and atocha station
Giancarlo R
Giancarlo R, 4-night trip
6/10 Good
Oct 10, 2024
Convenient location near the train station (we had an 8am train the next morning). Room was very small and smelled like cigarettes.
Tiffany
Tiffany, 1-night trip
8/10 Very good
Sep 18, 2023
Small rooms but more than enough for a quick stay and across from train station.
henry m
henry m, 1-night trip
10/10 Exceptional
Aug 31, 2024
everyone really helpful
Eduartina
Eduartina, 1-night trip
10/10 Exceptional
Mar 3, 2024
I loved this property because I had to catch the train the next morning so very close and convenient
Maricela
Maricela, 1-night trip
10/10 Exceptional
Mar 24, 2024
Close to Atocha train station.
Kathleen
Kathleen, 1-night trip
10/10 Exceptional
Oct 2, 2023
Hotel was clean and efficient. Just across the street from Atocha station for which it is very convenient.