4/10 Fair
Jan 5, 2025
Quality missing
Wine the room was relatively quiet and the bed comfortable, the rest left quite a bit to be desired. We just needed a simple place to sleep close to family for a holiday visit, nothing fancy. However, when we arrived in the evening, the lobby smelled like smoke a bit which was concerning. Fortunately the room did not! The sheets on the bed were seemingly clean but stained in several places and had some small holes in them. The bathroom door barely cleared the toilet so it was tricky to maneuver in and out and we’re both slender. There was hair in the bath mat and a minimal supply of toilet paper that nearly ran out that night. We asked for the sheets to be changed and toilet paper refilled the next morning, and the person working the desk nodded and said ok and nothing was done. We had to all again at night foot out to be taken care of the next morning. There was no do not disturb sign and we were interrupted one morning by housekeeping. The armchair in the room had multiple scratch marks in the upholstery from a cat obviously. Or key had to be reprogrammed twice bc bc they didn’t enter our length of stay (6 nights) at check in. Overall we had the feeling that no one stays there, for good reason.
Verified traveler
6-night family trip
Verified Hotels.com guest review
