The Park Plaza is noted as being one of the nicest, most historic hotels in all of Boston. The small room size is no surprise, as it is old and you can clearly see the room size when booking the hotel.
However, I was not made aware during booking that a massive strike was happening at the hotel, consisting of loud drums and horns from 7 a.m. to 8 p.m. every single day, creating an environment that made it impossible for our baby to sleep or us to relax.
Both the hotel staff and Hotels.com were unhelpful, and I have still not been offered any solutions or compensation for the significant disruption. The strikes led to no rest or relaxation, and resulted in practically no housekeeping or guest services.
I love this city, but I will never stay in this hotel again. Stay far away.