Pellston, MI (PLN-Pellston Regional) - 43 min drive
Cherry Capital Airport (TVC) - 59 min drive
Restaurants
McDonald's - 5 min drive
Dairy Grille - 3 min drive
B.C. Pizza Charlevoix - 6 min drive
Bridge Street Tap Room - 3 min drive
The Villager Pub - 3 min drive
About this property
Charlevoix Inn & Suites SureStay Collection by Best Western
Charlevoix Inn & Suites SureStay Collection by Best Western puts you just a 5-minute drive from Lake Michigan. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English
At a glance
Hotel size
60 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Barbecue grills
What to do
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Ski lessons nearby
Scuba diving nearby
Skydiving nearby
Snowboarding nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Fireplace in lobby
Television in common areas
Adjacent to a golf course
An indoor pool
Spa tub
Banquet hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Room amenities
Be entertained
IPod docking station
39-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Alarm clock
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western
Frequently asked questions
Is there a pool at Charlevoix Inn & Suites SureStay Collection by Best Western?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Charlevoix Inn & Suites SureStay Collection by Best Western?
Sorry, pets aren't allowed.
Is parking offered on site at Charlevoix Inn & Suites SureStay Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Charlevoix Inn & Suites SureStay Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Charlevoix Inn & Suites SureStay Collection by Best Western and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Charlevoix Inn & Suites SureStay Collection by Best Western also has a garden.
What's the area around Charlevoix Inn & Suites SureStay Collection by Best Western like?
Charlevoix Inn & Suites SureStay Collection by Best Western is a short 20-minute walk from Lake Michigan and 5 minutes' walk from Lake Charlevoix. Travelers say this hotel is in a good location.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
Jan 4, 2025
Our room had mold all over the bathroom. Had to clean toilet before we could use it. Hair was everywhere in shower and bathroom. When we told the front desk they said they knew and would clean it eventually. Food was decent and most staff were friendly. Pool was cool but ok
Verified traveler
2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 13, 2024
Bad smell
It looked clean but our room smelled of stale smoke and piss. The smell overtook the room. It was awful. When I asked to be moved, the receptionist said all rooms were booked and offered a bottle of carpet spray. I would never stay there again.
Summer
Summer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Wonderful!
Jessica
Jessica, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
When we arrived the staff was very friendly
Our room was clean and very comfortable
The next morning we went to have breakfast the staff that worked in the breakfast room was so sweet and friendly she was also very helpful if she was ask a question.
Cindy
Cindy, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 25, 2024
Older place that needs some updates but good overall. Person at check in not too welcoming
Linda
Linda, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 24, 2024
Rick
Rick, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2024
Clean, quiet, comfortable
Leandro
Leandro, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2024
Armando
Armando, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
Everything was except we were in a room by linens and supplies rooms. There was a LOT of slamming doors!
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Fall trip
Clean quiet older hotel well kept and comfortable
doug
doug, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Beautiful view of the Lake from the back.
Mark
Mark, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2024
Great room breakfast very good. People friendly
Cindy
Cindy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Nice property will stay again.
Paul James
Paul James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Great service and very mellow atmosphere.
Candace
Candace, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 19, 2024
Mother/Daught Apple Fest Weekend
The stay was nice. Though the people above us were stomping around on thier floor for hours, at least until midnight, it made it very hard to sleep. The beds werent to bad (not to hard) the shower could use a bit more pressure. The in room coffee was horrible, but the breakfast coffee downstairs was good (folgers). The ceiling in our room was cracked by the smoke detector. But other than that the stay was nice. The front desk lady that checked me in was super nice and friendly.
Donelle
Donelle, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 18, 2024
Room was clean. Bathroom was small Toilet was plugged and had to request a plunger. Requested a roll-away bed and it was not fit to sleep on but they did return my money on that however.
Gayla
Gayla, 1-night family trip
Verified Expedia guest review
6/10 Good
Oct 18, 2024
Rooms are old and not very well kept. Strange small pillows. I’ve been staying here for many years. Price has tripled and quality has gone down.