Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
What's nearby
Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
Marlin Beach - 5 min walk - 0.4 km
Cancun Interactive Aquarium - 12 min walk - 1.0 km
La Isla Shopping Mall - 12 min walk - 1.0 km
Aquaworld - 3 min drive - 2.7 km
Getting around
Cancun Intl. Airport (CUN) - 19 min drive
Restaurants
La Veranda - 7 min walk
El Fish Fritanga - 6 min walk
Ilios Restaurant - 7 min walk
mb Restaurant - 9 min walk
Taboo Cancun - 18 min walk
About this property
The Sens Cancun By Oasis
At The Sens Cancun By Oasis, you can spend time at the beach sipping drinks, plus you'll be within a 15-minute walk of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. Serving Mediterranean cuisine, The White Box is one of 12 restaurants and 9 bars/lounges. Other highlights at this all-inclusive hotel include a fitness center, a snack bar/deli, and a terrace.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Land activities
Kids club
Languages
English, Spanish
At a glance
Hotel size
373 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–11:00 AM
12 restaurants
9 bars/lounges
Beach bar
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
On the beach
Beach club (surcharge)
Volleyball
Snorkeling nearby
Working away
Meeting room
Conference space (3929 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Spa services
Banquet hall
Accessibility
Elevator
Tile flooring in public areas
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
The White Box - This restaurant specializes in Mediterranean cuisine.
Sakura Peru Japanese - This restaurant specializes in Japanese cuisine. Open daily.
Careyes - Mexican French - This fine-dining restaurant specializes in Mexican cuisine. Open daily.
Alma - This restaurant specializes in Mexican cuisine. Open daily.
Makitako - This restaurant specializes in Japanese cuisine. Open daily.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Fees & policies
Refundable deposits
Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Frequently asked questions
Does The Sens Cancun By Oasis offer free cancellation for a full refund?
Yes, The Sens Cancun By Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Sens Cancun By Oasis?
Yes, there's an outdoor pool.
Are pets allowed at The Sens Cancun By Oasis?
Sorry, pets aren't allowed.
Is parking offered on site at The Sens Cancun By Oasis?
Yes, there's free self parking.
What are the check-in and check-out times at The Sens Cancun By Oasis?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at The Sens Cancun By Oasis?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.
What is there to do at The Sens Cancun By Oasis and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation onsite includes volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 9 bars and a fitness center. The Sens Cancun By Oasis also has spa services and a garden.
Are there restaurants at or near The Sens Cancun By Oasis?
Yes, there are 12 onsite restaurants, featuring Mediterranean cuisine.
What's the area around The Sens Cancun By Oasis like?
The Sens Cancun By Oasis is a short 12-minute walk from La Isla Shopping Mall and 15 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 18, 2024
No me gustó el servicio del área de Jacussi se supone que es vip tendrían que tener un mesero ahí designado
salvador
salvador, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
We really like everything, food ,service, location restaurant options overall happy with everything.
Salvador
Salvador, 4-night family trip
Verified Expedia guest review
6/10 Good
Aug 13, 2024
The food in the restaurant specially at the buffet and the swimming area.the burgers where undercooked even the hotdogs where so nasty my son got sicks from the first day eating there not good. When missed your reservation you would have to pay to eat at the restaurant when it’s a all-inclusive resort. First time in my life i experienced something like this, normally they would have you wait and accommodate the person in other resorts. Besides this the room needs upgrades the toilet doesn’t flush well the mirrors on the room where dirty with dust and the pillows where not comfortable overall i would not be returning back to this resort again
Vanessa
Vanessa, 6-night family trip
Verified Expedia guest review
6/10 Good
Aug 11, 2024
Staff was friendly, however upon my arrival I had to wait for over an hour for bell boy to bring my luggage to the room. Couldn't change or leave the room until he got there. At Check-in i wasn't given all of the information about the resort. I've seen other guests walking around with a hotel representative showing them all of the amenities. I was not impressed with the buffet food, but was able to find something to eat every time. I think it's a nice resort with a lot more potential.
Sandra
Sandra, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
GILDA
GILDA, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 8, 2024
Buenas instalaciones, un poco deteriorado el baño, el restaurante Las Palmas fue nuestro favorito, en el buffet de la cena siempre nos atendió Miguel un señor súper amable que nos ayudó mucho en nuestra estancia, la playa súper bajita y tranquila para viajar con niños, la alberca muy limpia y con el paquete todo incluido teníamos acceso a 13 restaurantes y bares, muy recomendado.
Maria Hilda
Maria Hilda, 4-night family trip
Verified Expedia guest review
2/10 Poor
Aug 7, 2024
I will stay here again. Check in took 45 mins and my room wasn’t ready til 5:00 when check in is at 3:00. Won’t even discount my rate for the inconvenience. The shower didn’t work. The bed only had sheets no blankets or comforters. The jacuzzi was nasty dirty and facets rusted. I called for blankets and took 2 hrs to get. Staff was friendly but that was the only positive.
Belinda
Belinda, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 6, 2024
jesus
jesus, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 6, 2024
I stayed at the Sens one night with my mother and my daughter, it’s a really nice family friendly hotel. We were impressed by the food options. When you reserve the restaurants a la carte menus. The beach is clean, safe and perfect for swimming. You can reserve a Bali bed on the Sens beach club for added comfort and privacy.Staff is very friendly. Room was nice with a balcony and ocean view. Will definitely stay here again.
GILDA
GILDA, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 5, 2024
My Family and I stayed for 5 nights and 6 days. We had a great time. The whole stay we felt safe, the highlight of the trip were the activities that included bingo/loteria, paddle boating or the at night shows with great staff. Hospitality was great as well. Every day room service was on point with towels and cleaning our room. The beach was great. I liked the fact that we can use a app to scheduled dinner reservations and view what activities and shows are available for the day. The resort is undergoing some renovations, some areas are outdated but overall we had a great time.
Yesenia Crimilda
Yesenia Crimilda, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
The food at Miramar and The white box restaurants was amazing. Really good taste and service was outstanding. Thank you so much!
Luis Alberto Romero
Luis Alberto Romero, 3-night family trip
Verified Expedia guest review
2/10 Poor
Aug 4, 2024
I would never come back to this place, i stayed there two nights to extended my vacation after checking out from my other hotel but for sure i will never come back to this place not even for free. We were ready to go to bed but my my daughter didnt have any blankets.
Selmi
Selmi, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 2, 2024
Abdulaziz
Abdulaziz, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Excellent Service, Delicious Food, Kids Club Staff very nice and professional. Had a great time.
Edilma
Edilma, 5-night family trip
Verified Expedia guest review
6/10 Good
Aug 1, 2024
Check in was inconvenient and took way too long to get our rooms, 2 hour wait. Room didn’t have towels and when requested towels I received one for 2 people. Elevators were too small and slow for size of hotel. Restaurants lines were ridiculously long for peak hours. It shouldn’t take an hour to be seated.
Marco Antonio
Marco Antonio, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Food
Kyuhwan
Kyuhwan, 2-night trip
Verified Expedia guest review
2/10 Poor
Jul 30, 2024
What a joke this place is, buffets lines have a long wait, food was terrible, elevator only fit 4 people and the long lines again, entertainment area doesn’t even have seating areas, it’s a joke, by far the worst resort I’ve stayed in, however the only thing I can say anything good is the staff, very great people….I would recommend spend a little more money and avoid this resort
ELINOR
ELINOR, 5-night family trip
Verified Expedia guest review
6/10 Good
Jul 29, 2024
This property is old and needs to be upgraded. The elevators were so small and no air conditioner.
Marlen Patricia
Marlen Patricia, 6-night family trip
Verified Expedia guest review
6/10 Good
Jul 28, 2024
darko
darko, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
I loved the toddler pools and kids club option. This resort is very family friendly and we had a blast.
Hermelinda
Hermelinda, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
I love this hotel, good for the whole family. My son enjoyed the pool. The rooms should have an improvement but everything was clean.
Danyelis
Danyelis, 3-night family trip
Verified Expedia guest review
4/10 Fair
Jul 20, 2024
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Gerald
Gerald, 5-night trip
Verified Expedia guest review
8/10 Very Good
Jul 20, 2024
Property needs updating and elevators need to be bigger for the amount of people the hotel holds. Food was average, The Sens pool was great, but Grand Oasis section needs more attention as it was always full of empty cups/plates lying around. Staff was great. The overall experience was good.