You'll be in a fantastic location at Toledo Relais - Exclusive Rooms, just a 5-minute walk from Via Toledo and Galleria Umberto I. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Spaccanapoli and Castel Nuovo are within just a 10-minute walk. Fellow travelers say good things about the overall property condition. Public transportation is just a short walk: Toledo Station is steps away and Municipio Station is 6 minutes.
Languages
English, Italian, Spanish
At a glance
Hotel size
5 rooms
Arriving/Leaving
Check-in start time: 11:30 AM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 9:00 AM - 2:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 25 per day)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Hiking/biking trails nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Room amenities
Be entertained
32-inch TV
Netflix
Home comfort
Air conditioning
Electric kettle
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
Rollaway/extra bed (surcharge)
What to enjoy
Yard
Freshen up
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for an additional charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 25 per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Toledo Relais
Toledo Relais Exclusive Rooms
Toledo Relais Exclusive Naples
Toledo Relais - Exclusive Rooms Naples
Toledo Relais - Exclusive Rooms Guesthouse
Toledo Relais - Exclusive Rooms Guesthouse Naples
Frequently asked questions
Does Toledo Relais - Exclusive Rooms offer free cancellation for a full refund?
Yes, Toledo Relais - Exclusive Rooms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Toledo Relais - Exclusive Rooms?
Sorry, pets aren't allowed.
Is parking offered on site at Toledo Relais - Exclusive Rooms?
Yes. Self parking costs EUR 25 per day.
Is airport shuttle service offered by Toledo Relais - Exclusive Rooms?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one-way.
What are the check-in and check-out times at Toledo Relais - Exclusive Rooms?
Check-in start time: 11:30 AM; Check-in end time: anytime. Check-out time is 10:30 AM. Contactless check-in is available.
What is there to do at Toledo Relais - Exclusive Rooms and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Does Toledo Relais - Exclusive Rooms have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Toledo Relais - Exclusive Rooms like?
Toledo Relais - Exclusive Rooms is in Naples City Centre, a short 1-minute walk from Toledo Station and 5 minutes' walk from Galleria Umberto I.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 28, 2024
Marco
Marco, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 14, 2024
It’s conveniently located next to shops and restaurants. However there were Issues encountered:
-Bed sheet had stain
-water leaks under the shower door wetting the bathroom floor a lot. Had to put towels to prevent it.
-there is mold in the shower.
-hair dryer is terrible. Very weak and stops working after a while. No way a woman can use it.
-lost power in the middle of the night. Provided an unsafe feeling.
-Construction in one of the rooms next door started at 8am. Too early for those on vacation.
Davi
Davi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
Wonderful hotel, great location - walkable, lots of shopping and dining options! Very nice host and staff! Will definitely be back here.
Megan
Megan, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 28, 2024
It was a great area, close to attractions, train stations, shopping, lots of options for dining
Scott
Scott, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 30, 2024
Gregory
Gregory, 2-night trip
Verified Hotels.com guest review
6/10 Good
Apr 28, 2024
We stayed at Toledo Relais for 4 nights. The hotel was very responsive via WhatsApp and the housekeeping lady was very helpful and thorough. The location is well situated to explore the city, albeit a lot more busy than expected.
I cannot recommend this hotel to families with young children, as we were provided with a defective crib. When we asked for a
replacement we were sent a link with a video on how to assemble the crib. We were able to get it to work temporarily, however it broke one morning and our 16 month old fell out. Finally, we were provided with a replacement crib but it was not age appropriate so we had to use the defective crib for the rest of the stay. I would suggest the hotel replace its defective crib for future families.
Also, the padlock for our room would not close and the refrigerator did not remain cold.
Rebecca
Rebecca, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
Mar 30, 2024
They def have a mould issue in their building
Rico
Rico, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2023
Yu Chen
Yu Chen, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2023
Good staff and good area
Noureddin
Noureddin, 1-night trip
Verified Expedia guest review
4/10 Fair
Sep 12, 2023
Very difficult to find the building as there is no signage. Reception closed at 1pm so needed to make WhatsApp calls to get directions.
Also turns out that there were additional taxes required to be paid not included in the rate, and they sent multiple text messages asking for taxes payment at midnight and early hours of our first night !
Sonia
Sonia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 24, 2023
Great spot, make sure you contact for checkin instructions in advance.
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2023
Zona centrale, comodissima per visitare Napoli. Camera pulita, moderna. Consigliata per visitare Napoli :)
Ilaria
Ilaria, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jan 6, 2023
Property was okay - great location in central Naples for a very short stay.
Elisabeth
Verified Expedia guest review
4/10 Fair
Oct 9, 2022
Roni
Roni, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2022
yacov
yacov, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 27, 2022
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2022
Rosela
Rosela, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2022
yossi
yossi, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2022
El lugar esta sobre Via Toledo que es muy bulliciosa pero el lugar es súper tranquilo y sin ruido. Hay muchas opciones de comida y el puerto es cercano caminando.
Claudia
Claudia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2022
Hotel muy céntrico y completo, repetiriamos seguro
joan
joan, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
May 20, 2022
This property is not a hotel. They bought an older condo unit and converted it into a set of rooms. If you have any problems during off-hours, you have very limited ways to resolve them since there is no staff. You can call the number provided and hope for an answer. Our beds seemed to be clean, in terms of the sheets, etc, but the bathroom had multiple areas of black mold and a strong sewer smell. I would never recommend this property.
David
David, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 16, 2022
Alessandro
Alessandro, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2021
Excellent and affordable place at the heart of historical Naples.
Ricardo
Ricardo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2021
Outstanding hotel
Amazing hotel in a central location. Ideal for shopping and many other amenities around it. Room was very cleaned. Highly recommend it.