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Mercure Salzburg City

4.0 star property
Hotel with restaurant, near Mirabell Palace

Choose dates to view prices

Photo gallery for Mercure Salzburg City

Exterior
Lobby sitting area
Daily buffet breakfast (EUR 26 per person)
Deluxe Double Room | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap
1 bedroom, hypo-allergenic bedding, in-room safe, desk
In the heart of Schallmoos, Mercure Salzburg City offers a tranquil retreat. Relax in the garden or unwind with coffee in the lobby, and take advantage of convenient amenities like dry cleaning/laundry services and luggage storage. Previous guests have praised this hotel's helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$142 nightly
The total price is $165
Jul 11 - Jul 12
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception hall

arte Hotel Salzburg

  • Spa
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  • Free WiFi
8.6 out of 10, Excellent, 697 reviews
The price is $173
$149 nightly
$173 total
Total includes taxes and fees
Jul 6 - Jul 7
arte Hotel Salzburg
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About the neighborhood

Map
Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020

What's nearby

  • Mirabell Gardens - 10 min walk - 0.9 km
  • Mirabell Palace - 11 min walk - 1.0 km
  • Mozart's Birthplace - 16 min walk - 1.4 km
  • Salzburg Christmas Market - 17 min walk - 1.5 km
  • Salzburg Cathedral - 19 min walk - 1.6 km

Getting around

  • W.A. Mozart Airport (SZG) - 21 min drive
  • Salzburg Central Station - 10 min walk
  • Salzburg Central Station - 10 min walk
  • Salzburg (ZSB-Salzburg Central Train Station) - 12 min walk

Restaurants

  • ‪Die Weisse - ‬3 min walk
  • ‪Taj Mahal - ‬2 min walk
  • ‪Mexxx Gay Bar - ‬6 min walk
  • ‪Freaksound Club - ‬7 min walk
  • ‪Bella Vita Pizzeria Ristorante - ‬6 min walk

About this property

Mercure Salzburg City

When you stay at Mercure Salzburg City, you'll be just a 5-minute drive from Mirabell Palace and Salzburg Christmas Market. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English, German

At a glance

DONE

Hotel size

    • 121 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 20 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (2842 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • Garden
  • Terrace
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
  • Late check-out can be arranged for an extra charge of EUR 39

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Uncovered self parking costs EUR 20 per night with in/out privileges
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Mercure Hotel Salzburg City
Mercure Salzburg City
Accor Salzburg Kapuzinerberg
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Mercure Salzburg City Hotel
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Frequently asked questions

Does Mercure Salzburg City offer free cancellation for a full refund?

Yes, Mercure Salzburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Salzburg City?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Salzburg City?

Yes. Self parking costs EUR 20 per night. Parking spots may be limited.

What are the check-in and check-out times at Mercure Salzburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 39.

Is there an onsite casino at Mercure Salzburg City?

No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.

What is there to do at Mercure Salzburg City and nearby?

Have fun with nearby activities like cycling, hiking, and rock climbing. Additional recreation nearby includes casino gaming. Mercure Salzburg City also has a garden.

Are there restaurants at or near Mercure Salzburg City?

Yes, there's an onsite restaurant.

What's the area around Mercure Salzburg City like?

Mercure Salzburg City is a short 10-minute walk from Salzburg Central Station and 11 minutes' walk from Mirabell Palace.

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Mercure Salzburg City Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Old town
Walking
Shower
Bathroom
Restaurant
Towns

What guests liked

  • Breakfast was good and even included lactose-free milk, with some guests finding it especially good. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The staff were very helpful
Yasmin, 1-night trip

8/10 Very good

Good place. Staff was meh.
Gerardo, 1-night trip

8/10 Very good

Helpful & friendly staff
Christian, 3-night trip

8/10 Very good

Great place
Tessa, 1-night trip

10/10 Exceptional

The location of the property is excellent and the breakfasts are especially good.
Rick, 2-night trip

10/10 Exceptional

Helpful staff
Patricia, 3-night trip

8/10 Very good

The staff was courteous and helpful.
Ranga, 2-night trip

10/10 Exceptional

Friendly Staff, located in a quiet street and a 15 minute easy walk to the old city Rooms were comfy
Ronald, 1-night trip

10/10 Exceptional

The stay was excellent and the breakfast was very good even including lactose free milk...
Rick, 1-night trip

10/10 Exceptional

Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!
Barbara, 3-night trip

8/10 Very good

Nice and clean hotel. Staff were welcoming and accommodating. Very short walk to central station.
Harvey, 1-night trip

8/10 Very good

Good quiet area of town. 10 min walk to old town. 5 mins to Trains Friendly staff. Clean and neat hotel
Brett, 2-night trip

6/10 Good

Not a great hotel. The staff don’t want to be there. The hotel was loud. The whole stay was pretty irritating. I would not stay here again
Marc, 1-night trip

10/10 Exceptional

Staff were very friendly and professional. The room was clean, spacious and comfortable. There were tea and coffee making facilities in the room as well as a safe. The hotel is situated in the New Town with the Old Town a 15 minute walk away. The walk does take you past many shops and eateries and is very pleasant.
Mark, 2-night trip

6/10 Good

The pictures did not look like the hotel. For the price, there was nothing special about it. Breakfast was good.
Elizabeth, 1-night trip

8/10 Very good

The Mercure hotel in Salzburg was a great value choice for staying in a location that was convenient to get into the city centre and explore the Christmas markets and city attractions. Just about 10 minutes walk from the main train station and with a bus stop only 2 minutes away, you can get around the city and local area with ease. Much of Salzburg is easily walkable. The hotel is in a quiet residential area, the rooms are modern and comfortable and there are dining options on site, but these were expensive so we used the many cafes and restaurants in the city.
Karl, 3-night trip

10/10 Exceptional

Definite Stay

Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.
Brian, 1-night trip

8/10 Very good

Needs upgrades, new sinks and carpet.
Charles, 3-night trip

8/10 Very good

Lovely room, and great front of house service. But the two members of staff in the bar (1x male and 1x female) we found to be rude, particularly the guy who i needed to complain about. Because of the way we were treated we would not stay here again
Juli, 2-night trip

6/10 Good

Carpets are worn. Decor is hotel marketing. Bathrooms were full of mildew. This place needs a complete overhaul.
Felix, 2-night trip

8/10 Very good

Very Nice but needs and update. The room looks like something from the 1970s.
Helle Hjordt, 1-night trip

6/10 Good

Friendly staff, but bad shower nearly no water coming out. Breakfast was nearly empty
Niels Wann, 1-night trip

6/10 Good

No hot water in the morning
Niels Wann, 1-night trip

8/10 Very good

Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!
Kha, 2-night trip

2/10 Poor

Worst experience. No customer service. No wifi in our room. Not confortable.