19-21 Smolyanski ezera str., Smolyanski ezera area, Smolyan, Smolyan, 4700
What's nearby
Smolyan Lakes - Snezhanka - 12 min walk - 1.0 km
Stoykite - Snezhanka - 14 min drive - 4.2 km
Pamporovo Ski Resort - 16 min drive - 4.5 km
Smolyan Ski Resort - 16 min drive - 7.5 km
FunPark Pamporovo - 22 min drive - 16.8 km
Getting around
Sofia Airport (SOF) - 98.6 miles/158.6 km
Airport shuttle (surcharge)
Free ski shuttle
Restaurants
BAR VERTU - 11 min drive
Balgarche Restaurant and Folklore shop - 10 min drive
Lobby Bar - 20 min drive
Bohemi Bar & Grill - 19 min drive
Danmar - 20 min drive
About this property
Mountain Lake Hotel
Mountain Lake Hotel features a free ski shuttle and puts you near winter activities like snowboarding, snow tubing, and snowmobiling. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, a bar/lounge, and a sauna.
Languages
Bulgarian, English, French, German, Russian
At a glance
Hotel size
33 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Supervised childcare*
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free ski shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 8:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Traveling with children
Children stay free (see details)
Children's pool
Playground
Supervised childcare (surcharge)
Children's games
Toys
Children's books
What to do
Hiking/biking trails
Horse riding/rentals
Pool table
Bicycle rentals nearby
Ecotours nearby
Cave exploring nearby
Ziplining nearby
Ice skating nearby
Working away
Business center
Meeting room
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Romance packages
Facilities
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Television in common areas
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Outdoor entertainment area
Traditional architecture
Accessibility
Upper floors accessible by stairs only
Hardwood flooring in room
Ski
Free ski shuttle
Ski lessons nearby
Ski area nearby
Snow tubing nearby
Snowboarding nearby
Snowmobiling nearby
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Heating
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Heated floors
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of BGN 120 per vehicle (one-way)
Late check-in between 2:00 PM and 6:00 PM can be arranged for an extra charge of BGN 30
Late check-out can be arranged for an extra charge of BGN 30 (subject to availability)
Firewood is available for an extra charge of BGN 20 per night
Renovations and closures
The property is closed between November 26 and December 1.
Children & extra beds
Supervised childcare is available for an extra charge
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BGN 20 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Also known as
Mountain Lake Hotel Hotel
Mountain Lake Hotel Smolyan
Mountain Lake Hotel Hotel Smolyan
Frequently asked questions
Is Mountain Lake Hotel currently open?
The property is closed between November 26 and December 1.
Does Mountain Lake Hotel offer free cancellation for a full refund?
Yes, Mountain Lake Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mountain Lake Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Mountain Lake Hotel?
Yes, dogs are welcome. There's a charge of BGN 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mountain Lake Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Mountain Lake Hotel?
Yes, an airport shuttle is available. The charge is BGN 120 per vehicle one-way.
What are the check-in and check-out times at Mountain Lake Hotel?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is noon. Late check-out is available for a charge of BGN 30 (subject to availability).
What is there to do at Mountain Lake Hotel and nearby?
Have fun with onsite activities like horseback riding and hiking. Additional recreation nearby includes spelunking and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mountain Lake Hotel also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Mountain Lake Hotel?
Yes, there's an onsite restaurant.
What's the area around Mountain Lake Hotel like?
Mountain Lake Hotel is located a short 12-minute walk from Smolyan Lakes - Snezhanka.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
6.0/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 26, 2023
Eliyahu
Eliyahu, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 8, 2023
A Cozy and Nice hotel~
Hotel's location was abit far from the ski center, but the around of the hotel was beautiful~~~we loved it.
the food was so good from the resturant too.
Joong Ae
Joong Ae, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 5, 2019
Excellent place!
Beautiful hotel in the midle of the woods close to a lift that takes you to the top of the mountains with a breathtaking view! There is a tower with a restaurant at the top of it. Arrived at 22:00 and there was no reception, we got the key from the waitress of the restaurant. We wanted to eat and she said it was closed even in the door was written till 24:00. Big room with a view to the mountains in the third floor without lift, no air condition and we couldnt open the windows because there were plenty of mosquitos. We stayed two days and for our surprise they didnt change the towels or ordered the bed, only took the garbage. Breakfast was good. We left early morning at 8:00 and we left the key in the desk because there was no one and we missed breakfast because it only started at 8:30.
Verified traveler
2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Feb 12, 2024
YEMEK İÇİN REZERVASYON GEREKTİĞİ SÖYLENMEDİ...AÇ KALDIK...
MURAT CAGLAR
MURAT CAGLAR, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2024
Fatma
Fatma, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 12, 2023
Sehr nettes Personal und die Umgebung ist zauberhaft.