Located just 2.3 mi (3.7 km) from the airport, Quality Inn & Conference Center offers a free shuttle (available 24 hours). The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers like the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
81 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Transfers
Free airport shuttle (available 24 hours)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Use of nearby fitness center
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Laundry facilities
Facilities
Safe-deposit box at front desk
Garden
Fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Fees & policies
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Cen Franklin
Quality Inn Cen
Quality Inn Cen Franklin
Quality Inn Franklin
Quality Franklin
Quality & Conference Center
Quality Inn & Conference Center Hotel
Quality Inn & Conference Center Franklin
Quality Inn & Conference Center Hotel Franklin
Frequently asked questions
Does Quality Inn & Conference Center offer free cancellation for a full refund?
Yes, Quality Inn & Conference Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Conference Center?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Inn & Conference Center?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Quality Inn & Conference Center?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Quality Inn & Conference Center?
Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Conference Center and nearby?
Quality Inn & Conference Center has a fitness center and a garden.
Are there restaurants at or near Quality Inn & Conference Center?
Yes, there's an onsite restaurant.
What's the area around Quality Inn & Conference Center like?
Quality Inn & Conference Center is a short 4-minute walk from DeBence Antique Music World and 10 minutes' walk from 11th Street Park.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 18, 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
This was a very good hotel for what we paid and for a weekend trip. The breakfast was good, the staff were super nice and welcoming, and there’s a decent Mexican restaurant inside the hotel.
Amber
Amber, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Michelle
Michelle, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Weekend stay
We really like the property. The service was above and beyond excellent. The room was really clean. We really enjoyed our stay. The mattress maybe could use an update. But overall we were really surprised and really happy with our stay. We would highly recommend this hotel when visiting Franklin. Love the town. Love the hotel. Love the staff. Thanks for a great stay.
jason
jason, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Best place I’ve stayed in some time.
Jim
Jim, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
Hotel room was very clean and comfortable.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 24, 2024
The front desk staff were friendly. The new Mexican restaurant was good. We could walk to downtown Franklin, which was nice. The room was comfortable and the ground outside were nice
Jenifer
Jenifer, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
I liked the attached Mexican restaurant and bar. In a small town like Franklin, choices of where to eat are limited. The staff was friendly too. Our room wasn’t cleaned while we were there but we only stayed for 2 nights.
Barbara
Barbara, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 19, 2024
tom
tom, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Please see my other response
Warren
Warren, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Alex
Alex, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2024
Very nice people at front desk. Breakfast had everything I needed.
Ann
Ann, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 13, 2024
Alex
Alex, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Michelle l
Michelle l, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
Kasssandra
Kasssandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Very nice all together very friendly staff Karen up front was very nice and helpful
James
James, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
Tracy
Tracy, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 22, 2024
Celia
Celia, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 22, 2024
Very outdated
Celia
Celia, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2024
Room was clean. Breakfast was good. The building is a little dated. And it seemed kind of expensive. We had a queen suite, but not sure why they call it a sweet because it's just one room which might only be slightly bigger than a normal room.
Brian
Brian, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
barbara
barbara, 1-night trip
Verified Expedia guest review
4/10 Fair
Jul 14, 2024
Needed to hang sign for wedding shuttle times & staff was not cooperative
Christine
Christine, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 8, 2024
Erin
Erin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2024
Everything was wonderful
Debra
Debra, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 8, 2024
The only negative thing was that we were told when we checked in on Wednesday that breakfast was until 10:00. When we got downstairs at 9:10, there was an announcement that if anyone wanted anything else to get it because they are supposed to shut it down at 9:00. We quickly got some food and sat at a table. We didn't feel comfortable though because staff stayed in the room waiting for us. We rushed and left. Otherwise, staff was pleasant and helpful.