Econo Lodge Champaign Urbana - University Area

At arrival , ( in the evening) you could smell marijuana on 2 nd floor hotel hallway and carpet was construction dirty ( I guess the hotel was in the process of remodeling)

Viaje de negocios de 1 noche, abr. 30, 2022

Comentario auténtico de un huésped de Hotels.com

Mehh

Guy at front desk was kind of rude , little to no parking if you got there late. Unfortunately the pool was under maintenance and they didnt call me till day of stay so couldnt cancel room (yes when out of town id like to swim), A/C in room would only work for about a few hours then shut down wouldnt restart for few hours making room muggy in middle of night, shower pressure sucked. “Breakfast” consisted of oatmeal. Ive stayed here in the past n it was a decent hotel for a cheaper price but after the last stay think its worth spending the extra 40-50$ for other hotels in the vicinity. Maybe the repairs will make it better … but im sure the nightly rate will go up so id stay elsewhere. I use Econolodge quite a bit for stays hopefully my next stay in different area in few weeks is better.

Steve, Viaje entre amigos de 2 noches, abr. 22, 2022

Comentario auténtico de un huésped de Hotels.com

Terrible Place

I stay at the Econo Lodge Champaign Urbana - University Area from March 5th to March 12th. I don’t even know where to begin. The area does not look safe at night - a homeless-looking person followed me in the parking lot until he noticed that I was walking towards someone and not alone. One side of the building was under construction so they placed me on the other side of the building which was facing the parking lot and road. The room was dark, there were dry beans and toe/fingernails on the floor, the shower nob was dirty, and the heater was half broken (as seen in two of my pictures). The heater sounded like a broken jet engine and the first night I spent there was awful. I had a difficult time sleeping because of the noises in the hotel and the heater. The nights after that were worse because people constantly kept parting in their rooms, slamming doors, and I heard fighting in one of the rooms as I was walking to my room. I had to stay until my check-out date because it was a non-refundable room.

Viaje de 7 noches, mar. 5, 2022

Comentario auténtico de un huésped de Hotels.com

Don't EVER STAY HERE!

The hallway looked like a crime scene with plastic haphazardly covering doors on several rooms, paint spilled in blotches over the FILTHY, disgusting carpeting. Asked for extra blankets and still FROZE all night with heat setting on 77 degrees. Cold air blowing through cracks around windows with obvious signs of water leakage. Toilet didn't flush properly; ice bucket was dirty and still holding melted remains from previous occupant. A very dirty disheveled unkempt homeless looking man in lobby later that night was reported to me as being an 'employee'. Internet was not available during most of my stay. When I asked to check out the next morning I was told I would be charged for previous night plus one half day but they could not provide an invoice of charges and to date have not emailed one as promised. My credit card shows I was subsequently charged for 3 nights which will be disputed!!

Margaret, Viaje familiar de 3 noches, feb. 17, 2022

Comentario auténtico de un huésped de Hotels.com

Room had bedbugs. Carpet hadn't been vacuumed. Construction debris in heater

Roy, Viaje de negocios de 2 noches, feb. 1, 2022

Comentario auténtico de un huésped de Expedia

Apparently Hotel.com canceled my reservation because I didn’t check in by a certain time. I was a late check in and knew I would be. That why I paid for the entire night. I had to pay for another reservation at the counter and work to get refunded by Hotel.com. This issue should never involve the customer. This matter should be worked out between Hotel.com and the hotel.

Viaje de negocios de 6 noches, ene. 23, 2022

Comentario auténtico de un huésped de Hotels.com

Empty liquor bottles on the ground. The desk clerk is behind a large area of bullet proof glass. Kind in nature but continued her personal phone call while checking us in. The garage next door had a 55 gallon burn drum going, not sure if it was for employees or the homeless in the area. Rooms were clean. Washing machine was broken. Would unlikely stay here again.

Brandy, Viaje familiar de 1 noche, dic. 30, 2021

Comentario auténtico de un huésped de Expedia

Okay

The hotel was okay for the price, but it’s was not a great hotel. The room was clean, but run down.

Jane, Viaje familiar de 1 noche, nov. 20, 2021

Comentario auténtico de un huésped de Hotels.com

Very disappointed at Econo Lodge

The Hotel wanted to charge me $20.00 more to check in early? we arrived a couple of hours early because we had to be some where at 2:00 P.M. so we stopped at the hotel to see if our room was ready so we could drop of our luggage and set our room up. The room was ready but we where told it would cost us an additional $20.00 to check in early. We declined and where very upset. I have been renting motel and hotel rooms since I was 18 years old and was first looking for a college to attend. So in the last 50 years I have never been asked to pay an additional charge to check in early? This is very poor customer service and I will never stay at an Econo Lodge again. I once arrived at the Contemporary Hotel in Disney at 8:30 A.M. in the morning and I got into my room no problem and this is a Hotel that charges for everything. I saw my Sister at our event and she told me her motel was letting her check out late with no problem. I asked everyone I new at our event and dozens of people told me that this had never happened to them. I am glad I didn't stay an extra day because I probably would have had to check out at 12:00 noon and than re-check in at 3:00 P.M. to avoid paying an extra $20.00 for being there from noon until 3:00 P.M. I know the next time I will just spend an extra $20.00 for a nicer hotel.

Michael, Viaje familiar de 1 noche, oct. 24, 2021

Comentario auténtico de un huésped de Hotels.com

Was ok our room was beside the office air conditioning and loud. Beds were ok breakfast for what's going on was ok

Janet, Viaje de 1 noche, sep. 7, 2021

Comentario auténtico de un huésped de Hotels.com