See all properties

DoubleTree by Hilton Almaty

4.0 star property
Almaty hotel with 2 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Almaty

Terrace/patio
Exterior
Indoor pool
Reception
Suite, 1 Bedroom | Living area | 42-inch LCD TV with cable channels, TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Non-smoking
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is $209
includes taxes & fees
$186 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 42-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

42-inch LCD TV with cable channels, TV

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Bathrobes
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lounge

Swissôtel Wellness Resort Alatau Almaty

Pool
Spa
Airport transfer
Free parking
8.2 out of 10, Very Good, (28)
The price is $176
includes taxes & fees
$157 per night
Dec 3 - Dec 4
Swissôtel Wellness Resort Alatau Almaty
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
115 Dosmukhamedov Street 05000, Almaty, 0500-00

What's nearby

  • Zenkov Cathedral - 5 min drive - 4.7 km
  • MEGA Park - 5 min drive - 5.0 km
  • Almaty Central Stadium - 6 min drive - 4.9 km
  • Almaty Opera House - 6 min drive - 5.3 km
  • Republic Square - 7 min drive - 6.9 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 19 min drive
  • Almaty Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Asi Bar / Mr. Donerci - ‬13 min walk
  • ‪Динара - ‬17 min walk
  • ‪Кондитерский дом Куликовский - ‬16 min walk
  • ‪Тифлисъ / Tiflis - ‬15 min walk
  • ‪Кафе "Шагала - ‬9 min walk

About this property

DoubleTree by Hilton Almaty

Enjoy your visit to Almaty with a stay at DoubleTree by Hilton Almaty. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include an indoor pool, a bar/lounge, and a 24-hour fitness center.

Languages

English, Russian

At a glance

Hotel size

  • 112 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Business center
  • 5 meeting rooms
  • Coworking spaces
  • Conference space (6997 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 15000 for adults and KZT 7000 for children
  • Airport shuttle service is offered for an extra charge of KZT 17000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from November 15 2024 to November 30 2024 (dates subject to change):
  • One of the swimming pools

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Doubletree By Hilton Almaty
Doubletree BY Hilton Almaty Hotel
Doubletree BY Hilton Almaty Almaty
Doubletree BY Hilton Almaty Hotel Almaty
DoubleTree by Hilton Almaty Hotel
DoubleTree by Hilton Almaty Almaty
DoubleTree by Hilton Almaty Hotel Almaty

Frequently asked questions

Does DoubleTree by Hilton Almaty offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Almaty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Almaty?
Yes, there's an indoor pool and a children's pool. One of the pools will be unavailable from November 15 2024 to November 30 2024 (dates subject to change).
Are pets allowed at DoubleTree by Hilton Almaty?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Almaty?
Yes, there's free self parking.
Is airport shuttle service offered by DoubleTree by Hilton Almaty?
Yes, an airport shuttle is available. The charge is KZT 17000 per vehicle one-way.
What are the check-in and check-out times at DoubleTree by Hilton Almaty?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Almaty?
No, this hotel doesn't have a casino, but Casino Zodiak (3-min drive) is nearby.
What is there to do at DoubleTree by Hilton Almaty and nearby?
DoubleTree by Hilton Almaty has a spa and an indoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Almaty?
Yes, there are 2 onsite restaurants.
What's the area around DoubleTree by Hilton Almaty like?
DoubleTree by Hilton Almaty puts you in Almaly District, in the heart of Almaty. Popular attractions include Shymbulak Ski Resort, which is 20 minutes away by car.

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Jan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Mohamed, 4-night trip
Verified Hotels.com guest review

4/10 Fair

5-night business trip
Verified Hotels.com guest review

6/10 Good

Overall our staying was good, however since it was beginning of the April and central heating was already off, it was very cold in bathroom.
Nikita, 1-night family trip
Verified Expedia guest review

6/10 Good

The rooms are dark. Even when we had big room in soace was only small windows
JORGE, 1-night family trip
Verified Expedia guest review

8/10 Very Good

فندق جميل والخدمات رائعه لاكن قديم شوي ويحتاج الى مخدات جيده حيث ان المخده تعورلك راسك nice hotel but the pillow is bad when u wake up your head in pain
Ali, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel is very nice and clean.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Christiane, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Grant, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay
Fantastic service from the team at Almaty Hilton DoubleTree. My trip was unexpectedly lengthened from 4 days to 21 and the hotel was accommodating with all my needs. Great food also.
Ian, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Gayevskiy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel
Ian, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel
Great hotel
Jon, 4-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel looks great at first glance. I visited for one night with my son. Unfortunately the visit wasn’t great overall and from other experiences I can confirm the food is not very good at all. Upon arrisecurity guard
Darshak, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay
Moving to Almaty soon, so we were there to visit. Great location, nice employees, very clean. They brought an actual crib for my baby. I wish there had been a mini bar, softer mattress, and bath tub. We had ac issues and they eventually fixed it.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Transit stay in Almaty
Hotel was chosen for an transit overnight stay and though it was a 30 minute drive from the airport, we found the hotel very relaxing. This included the bed which is for me one of the prime requirements when traveling and wanting a good nights sleep.
Graham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Smiley staff; central location Great terrace view General manager Fevzi and his team are doing a great job there👍
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Vladimir, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

We were advised this property had only opened 2 weeks prior to our arrival (late July 2019). We had specifically selected this hotel for the Hilton reputation and swimming pool facilities. Both let us down. 1) The pool was not finished (even though advertised with pictures). I was told notice online was provided but this was not the case nor were I advised as part of my booking confirmation. 2) The service and amenities was like staying at "Faulty Towers". Getting ice delivered was always delayed and required constant follow up with the customer care line. The wifi continued to drop out, to a point it no longer worked. The iron was not able to be plugged in to operate (a replacement iron was needed, that also took some time to arrange). There was no power point available in the bathroom to use the hair-dryer. The shower took time for the hot water to come through and then constantly dripped after the facet had been turned off. The person in the lobby was so un-welcoming making us feel uncomfortable each time we passed through. And the concierge was to busy to provide any help. We were provided with a room upgrade after I expressed my disappointment with the swimming pool and asked if anything that could be done to improve our situation, though the upgraded room just brought more disappointment, Such a shame as we were so looking forward to returning to the Hilton chain of hotels again.
AdrienneK, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Christopher, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Eugenio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aigul, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Хороший отель
Хороший отель в историческом центре. Достойный сервис и услуги. Reasonable цены.
Didar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I, 6-night business trip
Verified Hotels.com guest review