Voco Brisbane City Centre, an IHG Hotel offers a fantastic location, putting you just a 5-minute walk from Treasury Casino and Queen Street Mall. Guests can take a dip in the outdoor pool or grab a bite to eat at Zuma Restaurant, which serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English, Indonesian, Russian
At a glance
Hotel size
194 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Debit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking within 1 mi (AUD 36 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Working away
16 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Visual alarms in hallways
Well-lit path to entrance
Room amenities
Be entertained
50-inch plasma TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Recycling
Special features
Dining
Zuma Restaurant - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: AUD 50 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 28 to 40 for adults, and AUD 5 to 30 for children
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.9 percent
Parking
Parking is available nearby and costs AUD 36 per day (6562 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Brisbane Mercure Hotel
Mercure Brisbane
Mercure Hotel Brisbane
Brisbane Mercure
Mercure Brisbane Hotel Brisbane
Frequently asked questions
Does voco Brisbane City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, voco Brisbane City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at voco Brisbane City Centre, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at voco Brisbane City Centre, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at voco Brisbane City Centre, an IHG Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at voco Brisbane City Centre, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at voco Brisbane City Centre, an IHG Hotel?
No, this hotel doesn't have a casino, but Treasury Casino (4-min walk) is nearby.
What is there to do at voco Brisbane City Centre, an IHG Hotel and nearby?
Voco Brisbane City Centre, an IHG Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near voco Brisbane City Centre, an IHG Hotel?
Yes, there's an onsite restaurant, Zuma Restaurant.
What's the area around voco Brisbane City Centre, an IHG Hotel like?
Voco Brisbane City Centre, an IHG Hotel is located by the river in Brisbane Central Business District, a short 7-minute walk from Brisbane Roma Street Station and 4 minutes' walk from Treasury Casino. Travelers give top marks for the hotel's prime location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 20, 2024
Great location!
Nice chic hotel. You got almost everything here. The location is great in front of the river, and room view is excellent. Walking distance to center/sightseeing spot is convenient. Coffee shops are everywhere in 5 mins. Will consider to stay again if visiting BNE next time!
SHANGCHIEN
SHANGCHIEN, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Close to city center
Room is clean and the bed is comfortable. Will love to come back to stay again.
Bo-hao
Bo-hao, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Amy
Amy, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Brilliant
Brilliant place , spent the night here for my wife's birthday. Had the river view, which was spot on. Staff were great , food was brilliant. Cannot fault this place . Even their sister hotel Indigo next door was excellent.
GARY
GARY, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Alison
Alison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Kristy
Kristy, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Great stay
Smooth check in, upgraded to a river view room which was a nice touch. Rooms beautifully presented
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Really great choice for breakfast and a great location overall
Melinda
Melinda, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 7, 2024
Hotel was great, location is convenient. Although they currentlu have road works happening out the front for the new metro, so the path is closed, so you do need to walk a block back to get around to the walking bridge to southbank.
Room was spacious, however very dusty.
Maria
Maria, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 5, 2024
Good location. Rooms were dated but comfortable. Restaurant staff for breakfast were incredibly friendly!!
Melissa
Melissa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Julie
Julie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Walking distance to everything
Janelle
Janelle, 1-night trip
Verified Wotif guest review
2/10 Poor
Aug 16, 2024
The stuff at front desk and restaurant are good, but the housekeeping guy stole my watch during the stay, be sure to keep your item safe when you stay here
Hanxu
Hanxu, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
David
David, 14-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 3, 2024
Andrew
Andrew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Cecilia
Cecilia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Only spend a night. Friendly staff. Check in with ease.
Rohini
Rohini, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Excellent service
Marlin
Marlin, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Jul 17, 2024
Excellent customer service, quiet location!!
Ryan
Ryan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2024
The bed was very comfortable and room service was excellent. Reception staff were very helpful in sourcing an ethernet cable I needed for an item of medical equipment. Close to some excellent restaurants and a convenient stroll from South Bank and the convention center. Construction in the area is the only drawback.
Gregory
Gregory, 2-night romance trip
Verified Wotif guest review
8/10 Very Good
Jul 11, 2024
Charles Rahim.loved the Voco Hotel in Brisbane, Australia.
Charles
Charles, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Jul 7, 2024
Great room, comfortable firm bed. Parking is expensive!