Great experience. Everyone was professional and friendly, and it was clear that good service is a priority. The hotel itself was beautiful and clean. The only thing I will note was that the room floors were not so clean, and left your socks/feet dirty after walking around. Otherwise, 10/10 experience, and will return. Location is very convenient, with a grocery store, mall, and food options within 5min walking distance. About 15-20min from MIA and 30-35min from cruise terminal.