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Neustadt Apartments managed by Hotel Central Luzern

3.0 star property
City-center hotel in Lucerne

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Neustadt Apartments managed by Hotel Central Luzern

Aerial view
Classic Apartment, 1 Bedroom, Kitchen, City View | Premium bedding, down comforters, pillowtop beds, individually decorated
Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | Flat-screen TV
Classic Apartment, 1 Bedroom, Kitchen, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | Flat-screen TV

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Weekly housekeeping
  • Breakfast available
  • Self parking
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Bike rental

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Apartment, 1 Bedroom, Kitchen, City View

Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | Flat-screen TV

Classic Apartment, 1 Bedroom, Kitchen, City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment (Noble)

Deluxe Apartment (Noble) | Living area | Flat-screen TV

Deluxe Apartment (Noble)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 807 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Comfort Apartment (Cosy)

Comfort Apartment (Cosy) | Living area | Flat-screen TV

Comfort Apartment (Cosy)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Hotel Central Luzern

Free breakfast
Parking available
Free WiFi
Bar
9.2 out of 10, Wonderful, (1001)
The price is $236
includes taxes & fees
$218 per night
Jan 7 - Jan 8, 2025
Hotel Central Luzern
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About the neighborhood

Map
Morgartenstrasse 4, Lucerne, LU, 6003

What's nearby

  • Chapel Bridge - 4 min walk
  • KKL Lucerne - 4 min walk
  • Lucerne Town Hall - 5 min walk
  • Lion Monument - 15 min walk
  • Chateau Guetsch - 4 min drive

Getting around

  • Zurich Airport (ZRH) - 68 min drive
  • Lucerne Station - 3 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Luzern Sgv Station - 9 min walk

Restaurants

  • ‪Tibits - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Yooji's - ‬2 min walk
  • ‪Caffe Spettacolo - ‬3 min walk
  • ‪Burger King - ‬2 min walk

About this property

Neustadt Apartments managed by Hotel Central Luzern

Enjoy your visit to Lucerne with a stay at Neustadt Apartments managed by Hotel Central Luzern. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers love the helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • The check-in location differs from the property location; go to: [Hotel Central Luzern, Morgartenstrasse 4, 6003 Luzern]
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (CHF 20 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM

What to do

  • Access to nearby health club
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals

Facilities

  • Built in 1950
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Traditional architecture

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Fan
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Highchair

More

  • Weekly housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately CHF 19.00 for adults and CHF 19.00 for children

Parking

  • Uncovered self parking costs CHF 20 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

This property accepts credit cards and cash.

Also known as

Neustadt Apartments Luzern
Neustadt Apartments Hotel
Neustadt Apartments Luzern
Neustadt Apartments Hotel Luzern
Neustadt Apartments
Neustadt Apartments managed by Hotel Central Luzern Hotel
Neustadt Apartments managed by Hotel Central Luzern Lucerne

Frequently asked questions

Does Neustadt Apartments managed by Hotel Central Luzern offer free cancellation for a full refund?
Yes, Neustadt Apartments managed by Hotel Central Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Neustadt Apartments managed by Hotel Central Luzern?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Neustadt Apartments managed by Hotel Central Luzern?
Yes. Self parking costs CHF 20 per day. Parking spots may be limited.
What are the check-in and check-out times at Neustadt Apartments managed by Hotel Central Luzern?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Neustadt Apartments managed by Hotel Central Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (14-min walk) is nearby.
What is there to do at Neustadt Apartments managed by Hotel Central Luzern and nearby?
Have fun during the warmer months with activities nearby such as hiking. Neustadt Apartments managed by Hotel Central Luzern also has access to a nearby health club.
Does Neustadt Apartments managed by Hotel Central Luzern have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and a toaster.
What's the area around Neustadt Apartments managed by Hotel Central Luzern like?
Neustadt Apartments managed by Hotel Central Luzern is in the heart of Lucerne, a short 3-minute walk from Lucerne Station and 3 minutes' walk from Mt. Rigi.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very Good

Everything was fantastic, except double bed was in a corner, so one side could not get out of their own side
Janet, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The one bedroom apartment was spacious and clean and had everything we needed. The bed was very comfortable, and we slept better here than anywhere else on our trip. The location was fantastic. The second half bath made it easier with three of us staying here. A little expensive, but everything in Lucerne is, so overall value was good.
Judy, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Super convenient and easy - a bright, spacious apartment, with a friendly and helpful staff from the Hotel Central. Staying here was the best decision made so far this vacation!
Sarah, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect apartment and location for a family stay in Lucerne.
Anthony, 9-night family trip
Verified Orbitz guest review

10/10 Exceptional

The check-in/out process was easy. The staff at reception were very friendly and apartment had everything we needed.
Hwee Hoong Michelle, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location, great staff and service.
Jonathan, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Absolutely amazing stay for 3 nights in this beautiful apartment and very central to everything we wanted to do and see! Highly recommend for a short stay. Wish we could have stayed longer
Angela, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Nice property close to the train station. Very convenient . Check in is at Central Hotel and then apartment itself is down the road in a separate location. We had delayed baggage from our flight which was later delivered to the hotel. No one notified us until when it was time for check out we asked about our baggage. If we had not asked we would have missed it. Otherwise clean and wonderful location.
Muniba, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Dislikes- Drainage in the shower room was not good. The wash basin drainage was poor. When reported to the girl at reception, her question was offensive implying we had put something down the sink. We also had to wait for 40 minutes to check in as the apartment wasn't ready. Nico the Concierge who we dealt with was excellent,very helpful and friendly. If you want a good view then unfortunately you will be staring at a side wall of a church. We were not bothered about the view so was ok for us. The apartment should be checked for proper drainage etc before the next guest moves in. Likes- The apartment is very cosy, spacious and homely. It has everything you need for a comfortable stay. Only 4 to 5 minutes walk from the station. We can stay here again. Owners please advise staff to not accuse guests for something they report. Please thoroughly check the drainage before the next guests arrive.
Inderprit, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Juki, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location with 5 min walk to trains, boats and city center….very nice apartment, quiet and comfortable….staff very responsive and helpful!
Tim, 3-night family trip
Verified Expedia guest review

6/10 Good

Most of Switzerland don’t have AC and so this apartment. It’s very hot in Switzerland and this apartment has windows but the airflow is in wrong direction and so you don’t get any air into the rooms even if you open windows. Overall apartment is nice but without proper air you feel like very hot in the room. If you don’t mine staying in hot rooms. This is the place for you.
Verified Expedia guest review

8/10 Very Good

Virma, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very conveniently located close to train station. A large apartment with 1.5 bath and was vert convenient for a family of 4. Will stay again when visiting Lucerne.
Arshad, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed my stay. The room was great, the staff was very friendly and helpful, and the location was perfect. I would stay there again.
Robbi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Apartment was great. Plenty of room, very clean and well stocked. Beds were comfortable. Front desk staff were always very friendly and helpful. Very convenient location to old town and the train station and boats. Only recommendation I would make is that even though we knew housekeeping was only once a week in the hotel, it would have been nice to at least have dirty towels and garbage taken away periodically. Otherwise everything was lovely!
Meghan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay with lots of space
We booked a two-bedroom apartment and it was clean, modern and comfortable. The only minor issue was that there was only one bathroom and it was attached to only one of the bedrooms. Therefore, the person staying in bedroom #2 had to come into and through bedroom #1 to use the bathroom. That aside, the apartment was fantastic with lots of space and convenient to walk to the train station and or to old town Lucerne. By the way, the lower level of the train station has everything from a grocery store to a flower shop underneath (the currency exchange is on the upper level of the train station). When we come back to Lucerne, we will definitely try to stay here again.
Mark, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
The apartment is located right in the centre of Lucerne and had everything we needed for an amazing stay. Everything was very clean and tidy. Highly recommend!
Lara, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved this place and will definitely be back. Roomy and modern. Newly renovated too!
Debbie, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was an enjoyable stay, our only comment was that the couch in the salon was not that comfortable
Robert, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a really well maintained property, centrally located from public transit and activities. Host is mindful of travelers needs and has stocked home with all basic necessities. Really loved our stay, kids were looking forward to return to the apartment after a long day out. Truly a home away from home. Only request would be for host to provide better fans as it was very hot on the days we stayed.
Anjali, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful.
Such a convenient place. Just about 200 mtr from the train station. And wonderfully kept. Clean and comfortable. The kitchen, bathroom, bedroom and living area are all well kept. Really impressed.
Siva Rama Krishna Prasad, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, Modern apartment with great amenities REALLY appreciate coffee machine and cups! Easy check in and friendly staff. Would stay again and definitely recommend it!
Svitlana, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

In beautiful condition. Great location
David, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This was a great apartment, no hastle to get the key, the staff was great and very welcoming. The location is superb, it is like a couple of blocks from train station and harbor.
BEATRIZ, 3-night family trip
Verified Orbitz guest review