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DoubleTree by Hilton Ottawa Downtown

4.0 star property
Hotel with indoor pool, near Byward Market Square

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Photo gallery for DoubleTree by Hilton Ottawa Downtown

Exterior
Breakfast, dinner, brunch served; international cuisine
Terrace/patio
Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, dinner, brunch served; international cuisine
In the heart of Downtown Ottawa, DoubleTree by Hilton Ottawa Downtown offers a warm welcome with its international restaurant, The Albion Rooms. Unwind on the sun-kissed terrace or dive into work at the business center while staying connected with in-room WiFi. With an indoor pool and bike rentals nearby, this hotel is perfect for exploring Byward Market Square.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • ATM/banking services
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
The current price is $128
includes taxes & fees
$108 per night
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Lord Elgin Hotel

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (2280)
Lord Elgin Hotel
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About the neighborhood

Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • Rideau Centre - 1 min walk
  • University of Ottawa - 2 min walk
  • Rogers Centre Ottawa - 3 min walk
  • Byward Market Square - 6 min walk
  • Parliament Hill - 12 min walk

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 21 min drive
  • Rideau Station - 3 min walk
  • UOttawa Station - 11 min walk
  • Parliament Station - 14 min walk

Restaurants

  • ‪Bridgehead - ‬4 min walk
  • ‪Dining Hall - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Poulet Rouge - ‬4 min walk
  • ‪Bourbon St. Grill - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

When you stay at DoubleTree by Hilton Ottawa Downtown, you'll be in a fantastic location, just a 5-minute walk from University of Ottawa and Rogers Centre Ottawa. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Albion Rooms, which serves international cuisine and is open for breakfast and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers love the helpful staff and central location. Public transportation is just a short walk: Rideau Station is 3 minutes and uOttawa Station is 11 minutes.

Languages

Arabic, English, Farsi, French, Spanish, Turkish

At a glance

DONE

Hotel size

    • 283 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (18 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Access to nearby indoor pool
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Canoeing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (1905 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1988
  • ATM/banking
  • Terrace
  • An indoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Visual fire alarm
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Albion Rooms - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 25 for adults and CAD 12.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per pet, per stay

Parking

  • Parking is available nearby and costs CAD 33

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The offsite parking lot is managed by a third party.

Also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Ottawa Downtown?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Ottawa Downtown?

Yes, pets are welcome. There's a charge of CAD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton Ottawa Downtown?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.

What is there to do at DoubleTree by Hilton Ottawa Downtown and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include access to a nearby indoor pool.

Are there restaurants at or near DoubleTree by Hilton Ottawa Downtown?

Yes, The Albion Rooms offers international cuisine.

What's the area around DoubleTree by Hilton Ottawa Downtown like?

DoubleTree by Hilton Ottawa Downtown is in Downtown Ottawa, a short 3-minute walk from Rideau Station and 2 minutes' walk from University of Ottawa. Travelers say the local area is very central perfect for sightseeing.

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DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Week-end stay
The staff is amazing and the breakfast 10/10
Stéphanie, 2-night trip

10/10 Exceptional

Great location - great hotel
Dan, 1-night trip

2/10 Poor

The rooms are so small. The beds are very uncomfortable. The staff was extremely rude. Wouldn't let us gather with friends to eat in the lobby.
Jennifer, 2-night trip

10/10 Exceptional

Great location enjoyed our stay
Mary, 1-night trip

10/10 Exceptional

Very walkable and great dining options
Diane, 2-night trip

10/10 Exceptional

Second time staying here
Pascal, 1-night trip

10/10 Exceptional

Location and amenities
Great location near Rogers Centre conference venue, shopping mall and restaurants and bars. Former Novotel, room was spacious and comfortable.
Brian, 5-night trip

10/10 Exceptional

Great stay
Frank, 1-night trip

10/10 Exceptional

We enjoyed our stay and the location was perfect!
Andrea, 3-night trip

8/10 Very good

Convenient location and friendly staff. I would stay here again.
Hayley, 3-night trip

10/10 Exceptional

Lovely host and great check in😊
Nadja, 1-night trip

6/10 Good

Rooms are ok, pool is small and old but everything is from walking distance
Yoan, 1-night trip

10/10 Exceptional

Great place. Great location. Clean and confortable.
Celestina, 1-night trip

8/10 Very good

Weekend getaway
A quick weekend getaway to unwind. Staff were friendly and attentive. Room was comfortable. Underground parking onsite.
Georgina, 2-night trip

10/10 Exceptional

It was an ideal, comfortable spot for a city stayin a beautiful and interesting city. All the staff were helpful, kind, competent and friendly.
M. Elizabeth, 2-night trip

10/10 Exceptional

Great experience, centrally located
Gary, 1-night trip

6/10 Good

Room was very small on low floor. Continuous noise from pedestrian crosswalk signal
Ronald, 1-night trip

10/10 Exceptional

Excellent location. Clean and comfortable rooms!
Jill, 1-night trip

10/10 Exceptional

Spacious, clean stay. We liked the cookie offer when we checked in. Lots of construction outside but, good location downtown.
Katie, 2-night trip

10/10 Exceptional

The room was great and the location was so convenient, we really enjoyed our stay!
Jason, 3-night trip

10/10 Exceptional

Excellent Breakfast!
Sebastian, 2-night trip

10/10 Exceptional

I like
Miriam, 2-night trip

10/10 Exceptional

I liked this hotel's proximity to the convention centre, shopping and lots of dining options. It was easy to get to from the airport (via Uber) and staff were lovely and helpful. They also included a warm cookie at check in!!
Carly, 3-night trip

10/10 Exceptional

Excellent Overall
Kashmir, 1-night trip

2/10 Poor

DO NOT STAY HERE
It has been awful! The staff is rude, they did not disclose that the pool level is under construction and there is no access to the pool. Told us we’d have to walk around the block with our kids to access the pool. Under ground parking is a mess. Elevators take forever, we booked this hotel for the pool no disclosure of any issue until you arrive it’s false advertising. Will never stay here agai.
1-night trip

General property information

Travelers Say
"Good: Nice TV Nice bathroom and shower (ok water pressure) Clean room Nice carpet Excellent downtown location"
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM