8/10 Very Good
Jan 20, 2025
V Good Overall Stay (but Health and Safety!!)
I recently stayed at the Mercure Perth for over two weeks, giving me plenty of time to experience all the hotel has to offer. Overall, my stay was very enjoyable, and the excellent breakfast each morning deserves a special mention. The variety, quality, and freshness of the options were outstanding and really set a great tone for the day.
However, I did notice some significant deficiencies around health and safety at the pool area, which unfortunately dampened an otherwise positive experience. The pool shade area is currently undergoing works and has been closed off, leaving no shaded areas for guests by the pool—a real inconvenience in the Australian sun.
Additionally, the pool deck has several loose floorboards, which I found quite concerning especially as we were on a family trip with children. These pose a significant hazard. This seems like a pressing issue that should be addressed promptly to ensure guest safety. (picture attached).
The rest of the hotel, including the room comfort, staff friendliness, and central location, met my expectations for a Mercure property.
If the health and safety issues around the pool area are resolved, I wouldn't hesitate to recommend the hotel wholeheartedly. Until then, I’d suggest proceeding with caution if you plan to spend time at the pool with children or even not, given the lack of shade,.
Karim
Karim, 15-night family trip
Verified Hotels.com guest review
