Kelowna Golf and Country Club - 2 min drive - 2.0 km
Kelowna General Hospital - 5 min drive - 4.5 km
Waterfront Park - 5 min drive - 4.6 km
Prospera Place - 5 min drive - 4.7 km
Getting around
Kelowna Intl. Airport (YLW) - 12 min drive
Penticton, BC (YYF-Penticton Regional) - 65 min drive
Restaurants
McDonald's - 1 min walk
Tokyo 1 Asian Buffet Bar - 5 min walk
Red Robin - 6 min walk
Starbucks - 10 min walk
A&W Restaurant - 1 min walk
About this property
Sandman Hotel & Suites Kelowna
Sandman Hotel & Suites Kelowna puts you within a 15-minute drive of Okanagan Lake. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
220 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Personal watercraft (motorized)
Free use of nearby fitness center
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Downhill skiing nearby
Water skiing nearby
Snowboarding nearby
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10 to 25 per person
Renovations and closures
The following facilities or services will be unavailable from October 1 2024 to December 31 2024 (dates subject to change):
Spa tub
Swimming pool
The property will be renovating from October 1 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Friday, and Saturday:
Indoor pool
Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Indoor pool
Spa tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna
Frequently asked questions
Does Sandman Hotel & Suites Kelowna offer free cancellation for a full refund?
Yes, Sandman Hotel & Suites Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sandman Hotel & Suites Kelowna?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Sandman Hotel & Suites Kelowna?
Yes, there's free self parking.
What are the check-in and check-out times at Sandman Hotel & Suites Kelowna?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Sandman Hotel & Suites Kelowna?
No, this hotel doesn't have a casino, but Lake City Casino (5-min drive) is nearby.
What is there to do at Sandman Hotel & Suites Kelowna and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Sandman Hotel & Suites Kelowna also has a fitness center.
Are there restaurants at or near Sandman Hotel & Suites Kelowna?
Yes, there are 2 onsite restaurants.
What's the area around Sandman Hotel & Suites Kelowna like?
Sandman Hotel & Suites Kelowna is in Dilworth Mountain Estates, a short 3-minute walk from Orchard Park Mall and 5 minutes' walk from Orchard Park Shopping Centre. Travelers say this hotel is in a good location.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2024
Dale
Dale, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Geraldine
Geraldine, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 15, 2024
Kyle
Kyle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Bolanle
Bolanle, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 13, 2024
Larry
Larry, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
Keith
Keith, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 19, 2024
For the price I would stay elsewhere
We ended our stay early because I felt uncomfortable with how dirty the room was. There were bugs. I will say, when I asked to cancel our last night without penalty the staff member was very nice and understanding and did so with no problem. She did offer to move rooms but with our baby - between the volume of items we had and my lack of faith that the other room would be clean, it was just better for us to check out.
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 10, 2024
Ok experience
Gurpreet
Gurpreet, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Amazing stay and staff super friendly! ❤️
Christina
Christina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Comfortable nice stay. Prefer to come again
Jugraj
Jugraj, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Overnight stay for a quick last night trip. Nice place to stay. Will definitely stay again
Jeanette
Jeanette, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 5, 2024
rodney
rodney, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 3, 2024
Pool and hot tub were closed….not advertised and no email warning. Front desk could care less when we mentioned that the only reason we came to this hotel was because of the pool. One of my employees even bought a bathing suit before we came in anticipation. The rooms are old and out dated. There isn’t even a plug in the bathroom for a hair dryer. The balcony went over the pool that wasn’t open so it was almost rubbing it in….then some people were smoking cigarettes and weed in the atrium indoor area. Both rooms were gross. They did give us breakfast coupons in the end for Denny’s about the pool closure….the Denny’s need some work too. Very old and out dated. Their bathroom was TERRIBLE. Also, the Moxies is a block down the road. Not even on the same property. Won’t stay here again. Save your money.
Shannon
Shannon, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Sep 23, 2024
stephanie
stephanie, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 22, 2024
Janet
Janet, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 22, 2024
stephanie
stephanie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
Kendon
Kendon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Heidi
Heidi, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 16, 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 11, 2024
The hotel room was OK. it was dusty and there was a dead bug on the window ledge. The blind did not retract. The pool and hot tub were not working.
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 11, 2024
Not great.
Room and hallways reek of smoke and weed. Smoke and weed were wafting up from below, so we had to leave the balcony and close all the windows. The room is ok, but definitely seen better days (very run down), just like the rest of the property. The pool/hot tub were also closed. The stove in our suite was missing and the coffee machine looks like it hasn't been cleaned since the early 90s.
We won't be staying here again.