Penticton, BC (YYF-Penticton Regional) - 65 min drive
Restaurants
McDonald's - 1 min walk
Tokyo 1 Asian Buffet Bar - 5 min walk
Red Robin - 6 min walk
Starbucks - 10 min walk
A&W Restaurant - 1 min walk
About this property
Sandman Hotel & Suites Kelowna
Enjoy your visit to Kelowna with a stay at Sandman Hotel & Suites Kelowna. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
220 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Personal watercraft (motorized)
Free use of nearby fitness center
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Downhill skiing nearby
Water skiing nearby
Snowboarding nearby
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10 to 25 per person
Renovations and closures
The following facilities or services will be unavailable from October 1 2024 to December 31 2024 (dates subject to change):
Spa tub
Swimming pool
The property will be renovating from October 1 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Friday, and Saturday:
Indoor pool
Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Indoor pool
Spa tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna
Frequently asked questions
Does Sandman Hotel & Suites Kelowna offer free cancellation for a full refund?
Yes, Sandman Hotel & Suites Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sandman Hotel & Suites Kelowna?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Sandman Hotel & Suites Kelowna?
Yes, there's free self parking.
What are the check-in and check-out times at Sandman Hotel & Suites Kelowna?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Sandman Hotel & Suites Kelowna?
No, this hotel doesn't have a casino, but Lake City Casino (5-min drive) is nearby.
What is there to do at Sandman Hotel & Suites Kelowna and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Sandman Hotel & Suites Kelowna also has a fitness center.
Are there restaurants at or near Sandman Hotel & Suites Kelowna?
Yes, there are 2 onsite restaurants.
What's the area around Sandman Hotel & Suites Kelowna like?
Sandman Hotel & Suites Kelowna is in Dilworth Mountain Estates, a short 3-minute walk from Orchard Park Mall and 5 minutes' walk from Orchard Park Shopping Centre. Travelers say this hotel is in a good location.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 11, 2025
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2024
Ok stay
The stay overall was pretty good, considering they are in the middle of a Renovation, the pool was unavailable, we stayed there back in June and it was also down then which was disappointing, as i had my grandson with me on this trip and he loves the pool. We may consider a different option next trip.
Robert A
Robert A, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 18, 2024
Would not recommend
Run down. Door didn't close to the room without a shove and security door next to our room to the outside didnt lock.
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2024
The housekeeping dtagf did not even enter my room once during my stay. No clean towels, coffee sugar etc in room for next day.. When I informed front desk ghey did not csre at all
Jeanette
Jeanette, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 13, 2024
Jeanette
Jeanette, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 10, 2024
Tony
Tony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Aileen
Aileen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Dale
Dale, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Geraldine
Geraldine, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 15, 2024
Kyle
Kyle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Bolanle
Bolanle, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 13, 2024
Larry
Larry, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
Keith
Keith, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 19, 2024
For the price I would stay elsewhere
We ended our stay early because I felt uncomfortable with how dirty the room was. There were bugs. I will say, when I asked to cancel our last night without penalty the staff member was very nice and understanding and did so with no problem. She did offer to move rooms but with our baby - between the volume of items we had and my lack of faith that the other room would be clean, it was just better for us to check out.
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Nicole
Nicole, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 15, 2024
Thanks!
Tyler
Tyler, 3-night trip
Verified Expedia guest review
4/10 Fair
Oct 15, 2024
Dayna
Dayna, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 11, 2024
Good overall
Arturo
Arturo, 2-night trip
Verified Expedia guest review
2/10 Poor
Oct 11, 2024
The staff was amazing but the rooms were just horrible and smelly.