Aging property, lack of amenities in the bedroom (working outlets, usb ports, bedside tables).
Breakfast doesn’t stack up against other Embassy Suites properties- although they offered made to order omelettes, they were poorly made, there was no waffle station, and the rest of the offerings were nothing special. Coffee was not brewed (made instant from a machine), and although there were real plates, the utensils were really cheap plastic.
Shampoo and shower gel were watered down.. you had to use way too much to get a decent lather.
No maid service during a 3 night stay, so no clean towels or refills of the self service coffee bar.
The ‘new improved’ Lysol cleaning process left a very strong irritating smell in the room.