2/10 Poor
Dec 22, 2024
Locked out!!!!
Worst experience. Night auditor was not able to confirm my resrvations and had to wait. Once confirmed and room assigned, the toilet was not flushing properly and there is some smell in the room. Called for service and advised that they will try to fix it. It was already late night and all I want was to rest. I asked to be switched room, the attendant was reluctant. I decided to see the attendant in person and to my surprised, the gate and doors were locked out. What if there was a fire? I would be trapped inside. This made me decide to finally cancel my reservations due to series of negative experiences.
JOEL
JOEL, 1-night trip
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