Promenade Hotel Baku is a great choice for a stay in Baku. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. The property is just a short walk to public transportation: Icherisheher is 7 minutes away.
Languages
Azerbaijani, English, Russian, Turkish
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: AZN 1.30 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge
Renovations and closures
This property is closed from November 10 2024 to November 25 2024 (dates subject to change).
Children & extra beds
Rollaway beds are available for AZN 50 per day
Parking
Uncovered extended parking is available for an extra charge
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Promenade Baku
Promenade Hotel Baku Baku
Promenade Hotel Baku Hotel
Promenade Hotel Baku Hotel Baku
Hotel Promenade Hotel Baku Baku
Baku Promenade Hotel Baku Hotel
Hotel Promenade Hotel Baku
Promenade Hotel Baku Baku
Promenade Hotel
Promenade
Frequently asked questions
Is Promenade Hotel Baku currently open?
This property is closed from November 10 2024 to November 25 2024 (dates subject to change).
Does Promenade Hotel Baku offer free cancellation for a full refund?
Yes, Promenade Hotel Baku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Promenade Hotel Baku?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Promenade Hotel Baku?
Yes. Extended parking costs AZN 25.
Is airport shuttle service offered by Promenade Hotel Baku?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Promenade Hotel Baku?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Promenade Hotel Baku and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Promenade Hotel Baku?
Yes, there's an onsite restaurant.
What's the area around Promenade Hotel Baku like?
Promenade Hotel Baku is a short 7-minute walk from Icherisheher and 3 minutes' walk from Maiden's Tower.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 6, 2024
Perfect hotel
Very central
Kaddour
Kaddour, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
YIN HSUAN
YIN HSUAN, 3-night trip
Verified Hotels.com guest review
6/10 Good
Oct 6, 2024
We had booked 4 nights in a suite , the room was bad .
The curtains were off the hook and all night the light was coming into the room in spite of complaining several times the issue was not fixed .
As soon as we arrived and checked in noticed the sink in the bathroom was filling up, the shower area was leaking and all the water was accumulating in the bathroom . Had to remind them several times and even then the shower issue was not fixed.
Asked to have the room changes but got no response. Finally on the last day we spoke to the manager who said he would change the room but it was too late.
The breakfast was very average and the kitchen didn’t bother to replenish the food.
Total waste of money paid for horrible room and no service .
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Excellent downtown location
Excellent location in downtown Baku right across the street from sea promenade and walking distance to historical Old Town, restaurants and museums
Sabina
Sabina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Excellent position and fantastic staff and room
Everything about the hotel from staff to room and bed and breakfast was awesome. Choices at breakfast should suit anyone. Never ran out of anything. Eggs to order. Porridge too. Different fresh fruits every day. Staff were so helpful. I booked a pick up from airport to hotel on arrival and it was seamless and quick. Printed off my boarding pass for me. Helped to book a taxi back to airport and told me where to go next door for cash to pay him. Rooftop bar had music and we had drinks up there. Very nice. Noise from the traffic is obviously going to be heard. Ear plugs are needed if you can’t sleep with that sort of noise. I did with no ear plugs. Bed and pillows were sublime. Towels and dressing gowns very good.
Cannot recommend the Promenade Hotel enough. First Class as far as I’m concerned
Gillian
Gillian, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 25, 2024
Excellent stay. Great location with most things within walking distance. Would recommend
Michael
Michael, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 23, 2024
Not Bad!
Hotel is good. Clean, neat and Great location and excellent staff. Only thing that got a room without a window, but it was fine. Breakfast needs improvement.
Abdulla
Abdulla, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Mar 15, 2024
its good
Saeed
Saeed, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 7, 2024
Sawera
Sawera, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 1, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2023
Alex
Alex, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 8, 2023
The pros : staff polite, hotel looks nice interior and exterior. Convenient location to near dining places, cafes and restaurants and behind there is the old Baku city which is the historical attractions in Baku.
The cons: hotel toilet not clean enough and the bed was dented on half side and the first 1 nite the room allocated to me was noisy due to a nearby restaurant with a live band. The bed is too hard is like sleeping on a concrete floor. Luggage storage is non existent. I asked them to stow luggage for 1 nite as I went to the nearby city and will return the following day, they agreed. But next day when I checked in I found my luggage was not stowed in a storage but left at one corner at the hotel lobby. This is unacceptable and total disregared for guests property. Never will I return or recommend people this hotel.
Diana
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2023
Great hotel and staff
From beginning to end the staff was helpful for everything . The room was comfortable, clean and oversized. The location of the hotel was perfect. The breakfast was great and had a lot to offer .
maher
maher, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 10, 2023
It has 1 lift and convenient to the old city. Staff is friendly and polite. Rooms need maintenance. Cleanliness is substandard. Not 5* standard. Luggage storage is not recommended in this hotel. They dont care about your belongings.
Diana
Diana, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 19, 2023
I had a great stay!
NinaMone
NinaMone, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2023
كانت الغرفه ممتازه والخمام نظيف ولكن للاسف يعطون كرت واحد لفتح الباب الافطار غير متنوع
لكن كان قريب من كل شي الموقع ممتاز
NAZHAH
NAZHAH, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2022
Very nice hotel with nice staff. All amenities are there, very clean, there is a bathrobe and slippers, and this is not available in all other hotels. I booked a room for my Mom, she is 65 years old, the stuff were very helpful at the hotel. So grateful to everyone, we will definitely come back here and recommend it to everyone.
Очень рекомендуем этот отель всем . Чистый , светлый номер со всеми удобствами . Все новое . Сотрудники очень отзывчивые, помогли моей 65л Маме во всем . Обязат ещё вернёмся сюда !
Aliya
Aliya, 1-night family trip
Verified Expedia guest review
4/10 Fair
Aug 27, 2022
3 stars hotel
Bad experience, receptionist rude and unfriendly, they made me wait 2 hours to checkin ,they gave me my room 4pm , carpet pillows and sheets were dirty, stains all over,, limited items in breakfast, no facilities, no more than 3 stars hotel
Mosaed
Mosaed, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 14, 2022
Great Spot for the F1
Stayed with friends for a long weekend to watch the F1. There’s a fantastic view from the rooftop restaurant of the Race track. Hotel is also in a good location for a look round the Old Town. Only point to note is there’s no vehicle access to the hotel during race weekend so it was a 15 minute walk from the taxi drop off point.
Andrew
Andrew, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 11, 2022
No Other Hotel I would Rather Be in Baku!!
I'm so HAPPY I chose this hotel. I was choosing between a hotel inside or outside Old Town. Promenade which is outside Old Town was the perfect choice because it gave me easy access to both areas. The room was not advertised as having a balcony but my room indeed had a balcony which was DELIGHTFUL as it fronts the promenade and the busy street which i liked a lot! The rooftop was also delightful for quick meals and a beautfil view of the city! EXCELLENT staff... especially Alexey who went over and beyond to help me find a watch I misplaced in my room! Highly recommend this hotel!! Location, service, warmth, safety conditions, charm - All excellent!! THANK YOU SO MUCH!!!!
bibiana
bibiana, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 9, 2022
Ideal location and comfortable stay
The hotel is very well located, in the heart of the city, and facing the Caspean Sea. The access is from a side road which makes drop off and pick-up difficult. However the service and hotel condition more than compensates. There was a stale odour in the bathrooms which needs to be attended to. Breakfast spread was somewhat basic, however the chef was more than willing to take custom orders. Overall very comfortable stay.
Kuljit
Kuljit, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 6, 2021
בית מלון ממוקם טוב מאוד: קרוב מאוד לעיר העתיקה שדרה המרכזית. חדרים עם חולון לשדרה לא שקטים בשעות לילה.
ארוכת בוקר מגוונת אבל לא טעימה.
מסעדה על הגג די טובה.
חדרים מרווחים, אבל לא כל יום מנקים אותם ולא ביסודיות.
הכי גרוע זה ארגון של הנהלה ופרוטדסק. שרות שלהם לא מדויק ולא אמין. נתקלנו בבעיה חמורה עם טסט PCR.
הוציעו לנו לעסות אותו בבית המלון עם .הבטחה לתוצאות תוך 6 שעות המחיר בערך 155 ₪ לבן אדם.
לא תוך 6 שעות ולא תוך תוך 8 דעות לא היו התוצאות.
בפניה לפקידה התברר שאף אחד לא יודע מה קורה איתם ולמה. בסדרת הבטחות תוך 20 דקות לתת לנו את התשובה בילינו עוד שעה וחצי.
הדרישה לתת לנו את מספרי טלפון של מישהו אחרי מהנהלה קיבלנו סירוב מוחלט.
מספרי חירום לא מפורסמים באף מקום.
בקיצור בזמני קורונה לא להזמין חדרים בבית המלון בצורה חד משמעית.
Гостиница удобно расположена рядом со старым городом и находится на Бульваре.
Комнаты удобные и просторные, но имеющие окна на Бульвар, очень шумные по ночам.
Уборка производится не каждый день и отнюдь не тщательная.
Завтрак достаточно обильный, но невкусный.
Ресторан на крыше вполне достойный.
Самое же неприятное впечатление оставила организация администрации гостиницы, которая порекомендовала нам сделать предполетный тест PSR прямо в гостинице за 80 манат с человека с обещанием результата через 6 часов.
Ни через 6, ни через 8 часов ответа не было. Дежурная не знала почему. Только после просьбы начала звонить в лабораторию.
Номера телефонов лаборатории или ответственного администратора отсутствуют.
Избегайте селиться в этой гостинице!
Charna
Charna, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 10, 2021
Simon
Simon, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2021
Great value
James
James, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2021
The hotel situated in the heart of the city, very close to historical spots and parks.
Very nice terrace restaurant with sea viev
I'll back to this hotel again in my next trip to Baku
Best regards
Noam Ordan