You'll be in a fantastic location at Hotel Exe Cristal Palace, just a 5-minute walk from Casa Batllo and Passeig de Gràcia. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Plaça de Catalunya and La Rambla are within just a 10-minute walk. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Passeig de Gracia Station is steps away and Universitat Station is 7 minutes.
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 26 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
What to do
Bicycle rentals nearby
Golfing nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Television
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 6.27 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Parking
Self parking costs EUR 26 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number HB-000372
Also known as
Cristal Palace Eurostars
Eurostars Cristal
Eurostars Cristal Palace
Eurostars Cristal Palace Barcelona
Eurostars Cristal Palace Hotel
Eurostars Cristal Palace Hotel Barcelona
Eurostars Cristal Palace Barcelona, Catalonia
Hotel Exe Cristal Palace Barcelona
Exe Cristal Palace Barcelona
Exe Cristal Palace
Hotel Exe Cristal Palace Hotel
Hotel Exe Cristal Palace Barcelona
Hotel Exe Cristal Palace Hotel Barcelona
Frequently asked questions
Does Hotel Exe Cristal Palace offer free cancellation for a full refund?
Yes, Hotel Exe Cristal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Exe Cristal Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Exe Cristal Palace?
Yes. Self parking costs EUR 26 per day.
What are the check-in and check-out times at Hotel Exe Cristal Palace?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Hotel Exe Cristal Palace?
No, this hotel doesn't have a casino, but Casino Barcelona (5-min drive) is nearby.
What is there to do at Hotel Exe Cristal Palace and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course.
Are there restaurants at or near Hotel Exe Cristal Palace?
Yes, there's an onsite restaurant.
Does Hotel Exe Cristal Palace have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Exe Cristal Palace like?
Hotel Exe Cristal Palace is in Eixample, a short 2-minute walk from Passeig de Gracia Station and 6 minutes' walk from Plaça de Catalunya.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
Dec 19, 2024
Katherine
Katherine, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 18, 2024
Great location. Front desk staffs are friendly and efficient. Room size is average but don't have much lightings. I stayed one night before going for the cruise in BCN and I stayed one night at this same hotel after get off the ship. The room was decent and clean for the first night I stayed. However the hotel room was not in a very good shape for my second stay. The tiles inside the room and the bathroom were uneven. Water mark stain on the edge of the bathroom walls and the doors. There must be a flood inside the room sometime ago but not repaired in detail after. I was very disappointed with that.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Good location near las ramblas. Walkable to sagrada familia.
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 12, 2024
Mediocre, wouldn’t stay again
Very timely check in, wifi does not work, value for money just not there even for location and comfortable bed
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 28, 2024
Dan
Dan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2024
Bruce
Bruce, 2-night trip
Verified Expedia guest review
4/10 Fair
Jun 11, 2024
Was not pleased
Bed was uncomfortable, walls were super thin, and there was mold in the bathroom/shower. Don’t know how this is considered a four star hotel. Staff was kind and that was the only upside.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2024
Benny
Benny, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 3, 2024
Very good breakfast.
We ordered a double bed but got two singles made up as singles and pushed together.
TV had no english speaking channels.
grant
grant, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 2, 2024
Older hotel needing an update in washrooms but staff very helpful and pleasant
Penny
Penny, 1-night trip
Verified Expedia guest review
6/10 Good
May 31, 2024
It’s location was about the only good thing.
Susanne
Verified Expedia guest review
10/10 Exceptional
May 30, 2024
Close to restaurants and shopping stores.
Roberto
Roberto, 2-night family trip
Verified Expedia guest review
6/10 Good
May 27, 2024
Room was tiny, the bathrooms need renovation, but it is very well located, breakfast was good, and staff was great.
Beatriz
Beatriz, 2-night trip
Verified Expedia guest review
6/10 Good
May 20, 2024
Sandy
Sandy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Great location!
Krystal
Krystal, 1-night romance trip
Verified Orbitz guest review
6/10 Good
May 19, 2024
excellent location and staff but acu and sliding door does not lock
Nestor
Nestor, 2-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
May 17, 2024
Wish you could control the AC temperature in the room
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 15, 2024
👍
Hassan
Hassan, 5-night trip with friends
Verified Expedia guest review
6/10 Good
Apr 30, 2024
Great neighborhood. Easy to walk to many attractions, restaurants, etc. staff friendly and accommodating. Hotel is older and could benefit from renovations. Rooms were hot. Opened windows for fresh air but street noise was very loud.
Erin
Erin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 27, 2024
Recommended, its location is great.
Damaris
Damaris, 3-night romance trip
Verified Expedia guest review
6/10 Good
Apr 15, 2024
Frank
Frank, 5-night trip
Verified Expedia guest review
6/10 Good
Apr 5, 2024
Free breakfast, easy access to everything, good location, taxi available outside.
Wifi was not working, good thing I had data…airconditioning not working too so we just opened the window.