La Quinta Inn by Wyndham Reno

Breakfast was great !!

Me gusto que esta cerca de tiendas y restaurantes. Y no me gusto que la habitación que me dieron no tenia refrigerador ni microondas y aparte las sabanas estaban manchadas y el piso del baño bien sucio y a la hora de desayunar les servi cereal a mis niños y la leche estava echada a perder pesimo servicio

La verdad es el peor lugar donde e estado muy sucio y el personal muy antipático la limpieza terrible las camas solo les ponían las cobijas alo pueo tonto nunca las acomodaban y las almohadas todas echas bola el baño muy sucio

Un lugar limpio.comodo ,la persona que nos atendió muy amable,realmente genial

Todo estuvo excelente cuartos limpios personal profesional

Clean room. Comfy beds. Can’t complain!

This location did not seem worthy of the Wyndam/La Quinta brand. The building was filthy on the outside, everywhere. It was also evident that the room was not thoroughly cleaned between guests as the grout in the shower had black mildew all along the tub rim and there were black stains on the lower sheet. They require a 24-hour notice from the guest if you need linens or towels, and this is not practical for a short stay. When I called the 800-number before booking, I was advised that they charge a $15 resort fee and this included free breakfast, but at the hotel the breakfast was cancelled due to COVID. So why the resort fee for such a dank place? They should at least provide a brown bag breakfast. The woman at the desk was not friendly and showed zero interest in making the guest happy. At check out, it became clear that she did not have the aptitude to run a desk and further did not care to learn at all. I have booked rooms through hotels.com and other 3rd party sites hundreds of times. This was the only hotel desk, ever, that could not give me a receipt with the breakdown of charges or any meaningful receipt at all. When I persisted how I could obtain a full receipt, she actually snapped me. This location has poor value and poor service. We probably would have been happier at Motel 6, and at a lower price point. At least they are capable of providing a receipt (good lord...)

The carpets were very dirty. There was a large spot on the skirt of the bed. There was only a sheet on the bed. I had to call the front desk to have them bring some blankets which they did. I had called the hotel to see if the had a microwave and fridge in the rooms. I was told they did but mine did not have either. after I checked in I called and asked them about it. They said not all the rooms had them.

No toilet paper in the bathrooms upon arrival… No blankets on the bed… The beds were horrible and lumpy… My dog has a better bed , they never did replace the toilet toilet paper! Heater smelled like smoke… People up all hours of the night… Drug deals?… Not a very pleasant experience… Do yourself a favor and stay somewhere else, upon leaving the room the housekeeper notified us of items left in the room… That was the only thing that was good about our stay was he was Honest

The staff was friendly & quick to help. The room & beds were comfortable. The floor could have been vacuumed better. Overall good stay at a good price. Would stay again.