Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000
Restaurants
Restaurante Bela Vista - 9 min drive
Restaurante do Chico - 6 min drive
Mirante do Canto - 4 min drive
Mirante Penhasco - 4 min drive
Mirante Mae Guile - 5 min drive
About this property
Hotel Serrano
Hotel Serrano is a great choice for a stay in Martins. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 9:30 AM.
Languages
Portuguese
At a glance
Hotel size
91 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:30 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
An outdoor pool
Accessibility
No elevator (single level property)
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower only
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
This property does not have elevators.
This property accepts cash.
Also known as
Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins
Frequently asked questions
Does Hotel Serrano offer free cancellation for a full refund?
Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Serrano?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Serrano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serrano?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Serrano?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Serrano and nearby?
Hotel Serrano has an outdoor pool.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 22, 2023
Great location and service
Tom
Tom, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 22, 2024
Incrível
Luzineide Leonardo
Luzineide Leonardo, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 22, 2024
Nadja
Nadja, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 13, 2024
Chuveiro péssimo! Demais instalações ótimas!
O quarto é ótimo, mas o chuveiro vc pode ficar debaixo que não vai cair uma gota de água na sua cabeça. Vai molhar todo lugar, menos vc. Quando fui tentar ajeitar levei um choque. Tivemos que tomar banho com a ducha, foi péssimo. As demais instalações estavam boas, lugar bonito, confortável, bem natureza, restaurante bom tbm. Mas levem lenços humidecidos, ou vá sabendo que seu banho vai ser de ducha. Quarto 242!
Emmanuelli
Emmanuelli, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Thaysa
Thaysa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Gildemar
Gildemar, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
JAILSON
JAILSON, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Antonio carlos
Antonio carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Evandro
Evandro, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 9, 2024
Rodrigo
Rodrigo, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 19, 2024
Cafe bom.
José Anchieta
José Anchieta, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 11, 2024
Razoável
Razoável, embora o apto em que nos colocaram é um pouco isolado e um tanto apertado. Um ponto negativo é a comida. A maioria dos prato não tem sabor. Penso que deveriam avaliar com ajuda de uma nutricionista os alimentos.
HEROTILDE
HEROTILDE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2024
Denize de F
Denize de F, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jul 3, 2024
Salisneide
Salisneide, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 7, 2024
Edimar
Edimar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2024
Rérison
Rérison, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2024
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 29, 2024
Excelente
Marcosuel
Marcosuel, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 5, 2024
Razoável.
Razoável.
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
Feb 27, 2024
Na média, caro para o que oferece.
O hotel é bom, mas pelo preço cobrado eu esperava mais. As acomodações são ok, área de lazer boa, café da manhã bom, nada extraordinário.
LUCAS RAFAEL
LUCAS RAFAEL, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 12, 2024
Geiza
Geiza, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2024
Sandra Cátia
Sandra Cátia, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 8, 2024
Antonio Carlos da Silva
Antonio Carlos da Silva, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 8, 2024
Está na hora de melhorar!
Pontos Negativos: colchão duro; travesseiros duros, móveis antigos; TV antiga só com canais abertos; café da manhã tem que escolher bem o que comer, pode ter variedade, mas não tem qualidade.
Pontos Positivos: Atendimento, limpeza, arborização e localização.
Observação: cobra por seu amigo de 4 patas, mas diferente dos outros hotéis não te oferecem nem água nem o tapetinho higiênico para ele.