Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000
What's nearby
Zenea Garden - 6 min walk - 0.5 km
Alameda Hidalgo Park - 10 min walk - 0.8 km
Aqueduct of Santiago de Querétaro - 12 min walk - 1.0 km
Josefa Ortiz de Domínguez Auditorium - 18 min walk - 1.5 km
Corregidora Stadium - 5 min drive - 4.0 km
Getting around
Queretaro Intl. Airport (QRO) - 39 min drive
Restaurants
Cafeteria la Palma - 3 min walk
Breton - 1 min walk
La Xurería - 2 min walk
El Mayor - 1 min walk
Funky mama - 2 min walk
About this property
Hotel Casa Once
Hotel Casa Once puts you just a 5-minute drive from Aqueduct of Santiago de Querétaro and Corregidora Stadium. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights at this Colonial hotel include a terrace and a garden. Fellow travelers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
13 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–11:00 AM
Room service (limited hours)
Services
Front desk (limited hours)
Tour/ticket assistance
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa services
Outdoor furniture
Colonial architecture
Room amenities
Be entertained
Smart television
Cable TV channels
Netflix
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
14 bathrooms
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro
Frequently asked questions
Does Hotel Casa Once offer free cancellation for a full refund?
Yes, Hotel Casa Once does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa Once?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hotel Casa Once?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Once?
Sorry, there's no onsite parking at Hotel Casa Once.
What are the check-in and check-out times at Hotel Casa Once?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Casa Once and nearby?
Hotel Casa Once has an outdoor pool and spa services, as well as a garden.
What's the area around Hotel Casa Once like?
Hotel Casa Once is in Downtown Querétaro, a short 12-minute walk from Aqueduct of Santiago de Querétaro and 3 minutes' walk from Plaza de Armas. Travelers say that the hotel is in a great location.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 31, 2024
The hotel is modern and very well maintained. The staff go above and beyond to make your stay enjoyable. Eduardo the manager gets 5 stars!
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2024
Beautiful & serene within walking distance to market and good restaurants.
Wanda
Wanda, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
.
Carlos
Carlos, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2024
Maria
Maria, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2024
Only minor downside was rather strong fragrance in the room.
Leon
Leon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 4, 2024
Staff
daniel
daniel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 17, 2024
Perfect Stay
Eduardo and all his staff go the distance to make you comfortable. We have returned, knowing that the quality of the breakfast, beds, showers, air conditioning are all top notch. The location is great. Walking distance to the historic center
We will stay again
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 11, 2024
Excellent Property in Centro Historico
This was our second stay at the property. Very quiet area in downtown Queretaro. The property and its amenities are modern and clean. Breakfast was provided and made to order. Very good reasons why we came back for the second time.
August
August, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 18, 2024
Yolanda
Yolanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 2, 2024
Property was quiet and location was perfect. Kitchen staff were polite and helpful. Recommend this property. Comfortable stay. Thank you!
Lisa
Lisa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 2, 2024
This is a wonderful hidden Gem~. Highly recommend them and we will be back,
Brenda
Brenda, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Mar 31, 2024
Arnulfo
Arnulfo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 24, 2024
We had a wonderful time. Great place to stay! Walking distance to town square, shopping and restaurants. Eduardo and the staff were very friendly and attentive. Breakfast was made to order and fabulous! We are already planning our next stay at Casa Once.
Todd
Todd, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 19, 2024
Perfect
The hotel is just lovely but the staff really makes the trip. They are so kind and Eduardo the manager even drove us to the airport last minute when we (stupidly) hadn't arranged transportation on a holiday Monday. Just hands down a 10 out of 10.
Laura
Laura, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2024
Great Place
very beautiful and quiet property in historic downtown Querétaro. The staff is very attentive and helpful. Would stay here again.
Wesley
Wesley, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 21, 2024
We were not told that the beverages were not complimentary, we ask to pay for them upon departure. We arrived at the wrong address as per our reservation. So, we had to walk another 50 yards with luggage to another place
Edward
Edward, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2024
A lovely small traditional hotel. Made to order breakfast is delicious. And the staff is so helpful. Very well located.
Julie
Julie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 22, 2024
Edwardo and staff are amazing
Great courtyard and breakfast
Cute clean and felt like home
mervin
mervin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 26, 2023
Most comfortable holiday stay
Everything was perfect. From the soft sheets, comfy pillows, deep bath tub, best hair dryer, huge TV, I can't say enough good things about our room. It was truly one of the most comfortable stays I've had in any hotel. Eduardo was super hospitable and accommodating. Don't miss out on the breakfast. Oh and it's perfectly located!
monique
monique, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2023
The area is beautiful safe and clean. The host is very friendly, helpful and knowledgeable of the area. The room where we stayed was excelent. The area is walking distance of the plaza where the tourist and the the locals enjoyed excellent dining, entertainment, and souvenir stands of the local area. Im ready to go back anytime in the future.
Ernesto
Ernesto, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 17, 2023
Great staff, enjoyed breakfast.
Leonardo
Leonardo, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 24, 2023
A very comfortable place that is very convenient for visiting the historic center. Good breakfast cooked to order. Friendly accommodating staff. Great beds and shower. Only downside was no heat in the room.
Alan
Alan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 21, 2023
Great location! Beautiful room!
Great breakfast!
Jane
Jane, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 14, 2023
Neat and small
Mechele
Mechele, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2023
excellent condition quiet and clean, staff really friendly and helpful.