the customer service was good, especially Tasha who checked us in...not so sure on the housekeeping because it didn't seem like they vacuumed or cleaned anything. We stayed for 4 nights and did make a small mess that needed vacuuming but the mess remained with us the whole stay. We made our own beds and housekeeping didn't remake them. The room was very subpar. The kitchen was stocked with a cutting board, a small serrated knife, one spoon, two forks, 2 butter knives. Some pots. No pans. No other dishes. There was very sad looking coffee maker. The cupboards and drawers were very dingy and dirty. The microwave looked like it could explode while in use. It was very very dirty inside with a chunk missing...how, Idk. The stove was nice...induction stove. The beds and bedding were comfortable. The pillows were a bit lumpy but didn't give us any neck problems. The bathtub drain worked only if you held down the little knob. The knob to turn water on and off was so difficult to pull out. I could've sworn the whole thing was gonna get pulled out from the wall. There was also no hairdryer. I had to go ask for one at the front desk. My biggest complaint is the carpet. This poor carpet was so dirty and nasty. My feet got so dirty from walking on it in just one evening. The next day I went and bought house slippers to wear for the rest of the stay. I did not take them off accept for to shower and to go to bed. I don't know what the other rooms are like but I don't want to know.
