Mohawk Valley Community College - 9 min drive - 7.2 km
Getting around
Rome, NY (RME-Griffiss Intl.) - 20 min drive
Utica Station - 9 min drive
Rome Station - 19 min drive
Restaurants
One Genny - 3 min drive
Panera Bread - 3 min drive
Chipotle Mexican Grill - 3 min drive
Pizza Boys - 2 min drive
Olive Garden - 3 min drive
About this property
Quality Inn & Suites New Hartford - Utica
Enjoy your visit to New Hartford with a stay at Quality Inn & Suites New Hartford - Utica. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers love the helpful staff.
Languages
English, Hindi
At a glance
Hotel size
65 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Services
24-hour front desk
Facilities
Garden
Fitness center
Arcade/game room
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Desk chair
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: USD 150 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 30.00 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford
Frequently asked questions
Does Quality Inn & Suites New Hartford - Utica offer free cancellation for a full refund?
Yes, Quality Inn & Suites New Hartford - Utica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites New Hartford - Utica?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 30.00 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites New Hartford - Utica?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Inn & Suites New Hartford - Utica?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.
Is there an onsite casino at Quality Inn & Suites New Hartford - Utica?
No, this hotel doesn't have a casino, but Vernon Downs Casino (19-min drive) is nearby.
What is there to do at Quality Inn & Suites New Hartford - Utica and nearby?
Quality Inn & Suites New Hartford - Utica has a fitness center and an arcade, as well as a garden.
What's the area around Quality Inn & Suites New Hartford - Utica like?
Quality Inn & Suites New Hartford - Utica is located a short 8-minute walk from New Hartford Recreation Center.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 20, 2024
Sean
Sean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Great Deal -- Friendly Reception
This was a great bargain for me and my pooch -- and the people were friendly to boot.
Harry
Harry, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 15, 2024
This place is not suitable for working professionals, it is run down unkept dirty more for tug
Nancylee
Nancylee, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Ronda
Ronda, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 10, 2024
Room was clean
Mattress was uncomfortable. Black out curtains were damaged and worn out. Parking lot lights shined thru all night
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 6, 2024
The management was unresponsive to my need to cancel a reservation clearly made in error. [I do not understand what you find objectionable about this review other than that it is negative]
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Cheryl
Cheryl, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
a good stay
Our stay in this Inn was overall pretty good. Rooms were clean and suited what we needed, slightly on the smaller side. There was a good variety of channels that always had movies and many sports channels for down time. Breakfast was as ok, could be improved with more fruit and better eggs. All positive staff interactions.
Would stay here again if we pass through Utica area.
DAVE
DAVE, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Oct 21, 2024
Billie
Billie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 20, 2024
Bed sucked, shower could use an upgrade and breakfast was cheap crap
JACQUELINE
JACQUELINE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Great stay
Overall great stay
JESSE L
JESSE L, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 18, 2024
Ivan
Ivan, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 10, 2024
Reasonable
Hotel a mile or two from anything. It’s fine for a night or two, as we did not encounter any issues. There’s an auto or gas station museum next door. A path to walk, just outside the hotel. We walked it a mile down.
Dennis
Dennis, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
reasonably priced clean hotel near Hamilton colleg
Always clean and comfortable, the staffis generally very helpful and the Patel Family who are the managers (or possibly the owners) are friendly, always polite and helpful.
We have stayed there three times over the last six weeks and will return in a couple of weeks to visit one of our kids at college and watch a sporting event.
Basic hotel but always clean and friendly. A very tasty breakfast included in the price of the room as well!
Kathleen
Kathleen, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 6, 2024
John
John, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 22, 2024
Kathleen
Kathleen, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Convenient and clean. The room did have a slight smell I couldn’t identify and the water from the tap tasted like metallic chemicals. The staff was great and I felt perfectly safe
Jill
Jill, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Kimberley
Kimberley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Randy
Randy, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 15, 2024
It will do….
Positives: The bed was comfortable and the staff members are nice. They offer a breakfast. Short drive to local eateries/coffee.
Negatives: Minimal soundproofing, you hear all doors opening and slamming shut. Odd smell in the room coming from the curtains. Breakfast wasn’t the best, coffee comes out of a machine that uses instant coffee and tastes terrible.