10/10 Exceptional
Feb 16, 2025
Some minors considerations
Very closely located to train station which was very convenient. Hotel nice and stylish however bedroom had some wear and tear to decor. Twice I needed help from staff was due to issues with check in machine and with deactivated card - on both occasions the only staff available was the man at the bar. He was very helpful but he had to consult colleague on both occasions for support as he was managing the bar. I felt bad for him and he was helpless and didn’t know how to help which seemed to leave him feeling guilty. I had to walk to sister hotel on one of the occasions to fix card which was only 1 minute away but still may not please everybody. Pillows very soft, and rooms sadly very dark. When you put the lights on there was only the option for full bright lights all around the room or nothing so wasn’t a great ambience. Overall would recommend but with these points in mind.
Kerys
Kerys, 2-night trip
Verified Hotels.com guest review