HM Grand Central Hotel

4.0 star property
Hotel with spa, near Royal Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HM Grand Central Hotel

Indoor pool
Reception
Exterior
Outdoor banquet area
Fitness facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Non-smoking
  • Airport transfer
  • Pool
  • Gym
  • Spa
Main amenities
  • 87 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $71
includes taxes & fees
$63 per night
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

Premier Double Room, 1 King Bed, City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Premier Twin Room, 1 Bedroom, City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Family Room, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Grand Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Map
#42, Street 208, Village II, Sangkat Boeung Reang, Khan Daun Penh, Phnom Penh

What's nearby

  • Royal Palace - 10 min walk - 0.9 km
  • Central Market - 12 min walk - 1.0 km
  • National Museum of Cambodia - 13 min walk - 1.2 km
  • NagaWorld Casino - 2 min drive - 2.3 km
  • Phnom Penh Night Market - 3 min drive - 2.4 km

Getting around

  • Phnom Penh Intl. Airport (PNH) - 27 min drive
  • Phnom Penh Railway Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Executive Lounge - ‬2 min walk
  • ‪The Deck - ‬2 min walk
  • ‪85°C Daily Café - ‬5 min walk
  • ‪The Mekong - ‬1 min walk
  • ‪Killiney Kopitiam - ‬5 min walk

About this property

HM Grand Central Hotel

HM Grand Central Hotel features a rooftop terrace and puts you within a 15-minute walk of Royal Palace. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. An indoor pool and a fitness center are other highlights, and rooms offer up nice touches like premium bedding and bathrobes. Fellow travelers love the helpful staff.

Languages

English, Khmer

At a glance

Hotel size

  • 87 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via Airport shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 11 for adults and USD 6 for children
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and noon can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25 per stay

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

HM Grand Central Hotel Phnom Penh
HM Grand Central Phnom Penh
HM Grand Central
HM Grand Central Hotel Hotel
HM Grand Central Hotel Phnom Penh
HM Grand Central Hotel Hotel Phnom Penh

Frequently asked questions

Does HM Grand Central Hotel offer free cancellation for a full refund?
Yes, HM Grand Central Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HM Grand Central Hotel?
Yes, there's an indoor pool.
Are pets allowed at HM Grand Central Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HM Grand Central Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by HM Grand Central Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at HM Grand Central Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at HM Grand Central Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at HM Grand Central Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. HM Grand Central Hotel also has a sauna and a steam room, as well as a picnic area.
Are there restaurants at or near HM Grand Central Hotel?
Yes, there's an onsite restaurant.
What's the area around HM Grand Central Hotel like?
HM Grand Central Hotel is in Phnom Penh City Centre, a short 10-minute walk from Royal Palace and 15 minutes' walk from Riverside.

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The sky bar is beautiful and offers good value on food/drinks. It’s a good place to work and is open until 11pm. It is the same atmosphere you would expect at a high end restaurant. The laundry service offered is very convenient. The room is very nice with a very good air conditioning system. The gym offers dumbbells up to 10kg which are quite light, but there are cable machines which still allow you to get in a good workout. It is also very well connected to the city with tuk tuks available to get you to the key tourist attractions quickly. Hotel staff are extremely friendly and helpful.
Daniel, 3-night trip
Verified Expedia guest review

8/10 Very Good

The hotel is in a good area, a short tuk tuk ride away from the key points in Phnom Pehn.
Erica, 2-night trip
Verified Expedia guest review

8/10 Very Good

In general, the facilities are reasonable and room are clean. However, hotel not flexible for even extension of 0.5 hr on check out time and staff seem to constantly change her position. This is the only hotel that I ever encountered such strict restriction
Andrew, 2-night trip
Verified Expedia guest review

8/10 Very Good

Tony, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kevin P., 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value for money. Room was spacious and clean. Staff were excellent. Area was safe and quiet. Nice pool area and gym was spacious but needed some maintenance and a/C. Many steps up to hotel front door could be an issue for some people. It's walkable to the markets and royal palace but only a cheap tuktuk ride otherwise. I highly recommend this hotel. I would have no hesitation to return here.
Patrick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great value for money hotel in convenient location. Walkable to the royal palace and the shopping markets. Nice spacious room with all the amenities in great order. Nice pool area. Great friendly helpful staff. I would have no hesitation in returning to this hotel.
Patrick, 2-night trip
Verified Expedia guest review

6/10 Good

Everything was fine. There was nothing particularly special or extraordinary about the property. I was a little upset that after a stay of 13 or 14 nights in this hotel they refused to allow my wife to check out 30 minutes late the morning following my departure. Their breakfast buffet was average and I thought it was a little overpriced. Nice restaurants in the area charge less and have a much better selection.
Kevin, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, with nice pool. Roms clean and comfy. Close to most places.
A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mengkheang, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good hotel, good staff. Not far from riverside. Have stayed there twice.
Adrian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tonu, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The Wi-Fi didn’t work during the entire stay. Bathroom flooded because shower drain didn’t work very well. They sure said that breakfast buffet started at 6:30 and when I got there at 6:30 there was virtually no food and what was there was cold. the van they arranged for me to go to see siem reap was jampacked with very disappointing seats, and barely any air conditioning at all. I canceled the return trip and took the M bus.
Verified Travelocity guest review

2/10 Poor

No safe, no WiFi, ID must be held in reception
I stay in hotel more than 6 months of the year. I’ve been to thousands of hotels. I rarely leave reviews but felt compelled due to the poor experience I had Firstly, upon check in the hotel had faulty WiFi, no connection at all, and it would be that way for my entire 5 day stay - crucial issue for most people but luckily I had a mobile hotspot connection The second issue is I brought a guest one of the days - the hotel make your guests deposit their ID/passport - a scan and signature from me the room holder, is not enough, they’ll force you to leave physical ID in reception until you leave - this is a ridiculous policy holding guests ID for ransom The third issue is the safety deposit box is faulty, it has limescale within the battery unit. Which means sometimes it randomly powers off and you cannot get your belongings. Despite leaving a cash deposit on check in, you cannot bill breakfast to your room. You have to bring physical cash every morning to have breakfast. One of the days the safe was faulty and my money and wallet was locked inside the safe. I went to breakfast and explained the issue to them and they refused to let me bill breakfast to my room or pay by Apple Pay This hotel has bad service - all of the staff are rude, I know it’s a cheap hotel but kindness and good service costs nothing If you need WiFi, or a safe in your room, or you don’t want to surrender your guests ID as collateral (despite then having card and prepaid deposit) then avoid
Lewis, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love it a lot cuz they are good people!!
Thon, 17-night romance trip
Verified Expedia guest review

10/10 Exceptional

Walkable to most places. Excellent staff, keen to help. Transport always available
peter, 21-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff. Great breakfast. Many useful amenities
Brian, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nearly great.
Overall we were pleased with our stay, nice rooftop pool, modern rooms, and huge bed! The gym has plenty of equipment, and the location is good. Only downside for us was that our room wasn’t cleaned properly and used tissues were left from previous occupants, we requested for these to be removed (which they were eventually), but the service was a little poor with no apology and no acknowledgment of this being a hygiene issue. Would have liked our request to have been taken more seriously, especially off the back of the Covid-19 pandemic.
Ollie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good city hotel.
Good city hotel. Short tuk tuk ride from royal palace end river. Ideal for a short stay.
Roger, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable stay. The staff is excellent, the pool is nice and the area is very walkable.
Douglas, 12-night romance trip
Verified Expedia guest review

4/10 Fair

Service way below standard
This was the fourth time staying here as each of the previous stays were good. However this will be the last time we stay there due to unsatisfactory service. In particular, the nightshift male front desk cover. He was particularly rude to my partner. He asked her for ID which was unwarranted, knowing full well I did not understand what he was questioning about. He was clearly not asking other guests the same. On a second occasion he was reluctant to say the least, to help with a problem with our keycard to the room. He claimed it was expired even though he had just watched me use it to gain lift access. In addition many, but not all, of the staff seemed uninterested in helping out with simple requests. This was disappointing as on previous visits that was not the case.
julian, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved it
Savong, 4-night trip
Verified Expedia guest review

8/10 Very Good

Very nice pool area with sun and shade. However mainly for sunbathers. Why not add a few umbrellas for those guests that cannot lie in the sun. Area around the hotel lacks restaurants
Anne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff convenient location
Verified Orbitz guest review