History Museum of Kardzhali - 16 min walk - 1.4 km
Stone Wedding - 8 min drive - 4.7 km
Perperikon - 25 min drive - 19.4 km
Kardzhali Reservoir - 28 min drive - 12.3 km
Getting around
Sofia Airport (SOF) - 124.4 miles/200.3 km
Restaurants
New York - 10 min walk
Bacardi Club - 9 min walk
Bar & Dinner INSIDE - 10 min walk
Bosfor-Turkish delights - 8 min walk
Сием-Рили (Siem-Rili) - 9 min walk
About this property
Hotel Ustra
Enjoy your visit to Kardzali with a stay at Hotel Ustra. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
Bulgarian, English, Turkish
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 15
Children
Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Conference center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Policies
This property accepts credit cards and cash.
Also known as
Hotel Ustra Kardzhali
Ustra Kardzhali
Hotel Ustra Kardzali
Ustra Kardzali
Hotel Ustra Hotel
Hotel Ustra Kardzali
Hotel Ustra Hotel Kardzali
Frequently asked questions
Does Hotel Ustra offer free cancellation for a full refund?
Yes, Hotel Ustra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ustra?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ustra?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Ustra?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
What is there to do at Hotel Ustra and nearby?
Recommended spots to visit include Kardzhali Reservoir (7.6 mi) and Perperikon (12 mi).
Are there restaurants at or near Hotel Ustra?
Yes, there's an onsite restaurant.
What's the area around Hotel Ustra like?
Hotel Ustra is located on the Kardzali Strip, a short 8-minute walk from Kardzali Central Park and 16 minutes' walk from History Museum of Kardzhali.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
6.0/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 2, 2023
The room and the Bathroom are very spacious as well have been updated recently. Highly recommend.
Romy
Romy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2023
Excellent
Erdoan
Erdoan, 2-night trip
Verified Expedia guest review
4/10 Fair
Jul 20, 2022
The hotel is outdated , dirty carpet in the hallways , unsanitary bathroom and shower , do not recommend
farhad
farhad, 1-night family trip
Verified Expedia guest review
6/10 Good
Dec 23, 2021
Force of weather stop by
The hotel is basic. Yes have accept that price is fairly low. Air conditioner was slow. Common alleways are not heated and there a distictive smell of sheep lard or kebabs they cook in the air. But it was only one hotel. com choice in the area.
Georgi
Georgi, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
May 5, 2019
Wouldn’t be my first choice.
The hotel is located close to the centre but is not easily seen. No breakfast or dinner was available, I am guessing this was due to me and my colleague being the only two in the hotel. The staff spoke no English which is understandable but made it difficult to sort anything. Room was dark and some lighting didn’t work.
Nick
Nick, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2022
ismail hakki
ismail hakki, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2021
Mustafa
Mustafa, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2021
ali
ali, 11-night trip
Verified Hotels.com guest review
6/10 Good
May 23, 2019
Geen goede hotel. Netheid, comfort en service waarde niks. Het ontbijt moest in buffetform zijn terwel heb ik een plaat gekregen met paar dingen erop die moest ik die gewoon achterlaten. Mijn reis was drie dagen. Ik heb alleen een nacht daar gebleven en de dag daarna heb ik mijn hotel veranderd.