The staff & service, when needed, was top notch. Everything from the pool to the laundry was great as well. The room, which we reserved a two bedroom with a king bed & two queen beds was mediocre at best. Both bathroom had hair on the floor by the toilets. The jetted tub was mostly unusable due to them installing a sink faucet instead of one that was meant for a tub. It took FOREVER to fill & ultimately lead to no one using the tub due to the timing. There was also scarce dresser space to store your clothes. For the price we paid, $1k for 4 nights, these should've been easy things to not have to worry about, especially since they have been remodeling for the last 4 years.