Enjoy your visit to Laurel with a stay at Twin Lakes Hotel. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar, and a terrace are other highlights.
Languages
English, Filipino
At a glance
Hotel size
122 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
What to do
Pool table
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
52-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
What to enjoy
Balcony
Freshen up
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Refundable deposits
Deposit: PHP 2000 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 950 for adults and PHP 950 for children
Pets
Pet deposit: PHP 5000 per stay
Pets are allowed for an extra charge of PHP 2000 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Twin Lakes Hotel Laurel
Twin Lakes Hotel Hotel
Twin Lakes Hotel Laurel
Twin Lakes Hotel Hotel Laurel
Frequently asked questions
Does Twin Lakes Hotel offer free cancellation for a full refund?
Yes, Twin Lakes Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Twin Lakes Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Twin Lakes Hotel?
Yes, cats and dogs are welcome. There's a charge of PHP 2000 per accommodation, per stay, and there's also a deposit of PHP 5000 per stay.
Is parking offered on site at Twin Lakes Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Twin Lakes Hotel?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
What is there to do at Twin Lakes Hotel and nearby?
Twin Lakes Hotel has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Twin Lakes Hotel?
Yes, there's an onsite restaurant.
Does Twin Lakes Hotel have any outdoor private spaces?
Yes, every room features a balcony.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 26, 2024
Rosalie
Rosalie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2024
Adea
Adea, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2024
genie
genie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 15, 2024
keel
keel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 15, 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 9, 2024
Femia
Femia, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 2, 2024
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
Shirley
Shirley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 26, 2023
Mary Jo
Mary Jo, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 23, 2023
Evangeline
Evangeline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2023
Beautiful area with amazing views. Great service.
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 14, 2023
We are not satisfied..
1. Pls improve your food at the cafe
2. The temp in the bathroom are so hard to control.
Gladiola
Gladiola, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2023
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Jose
Jose, 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 3, 2023
Noel
Noel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2023
peaceful. relaxing.panoramic view of the surrounding
Josephine
Josephine, 2-night family trip
Verified Expedia guest review
6/10 Good
Jan 5, 2023
Good potential
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
Stephen
Stephen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2022
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
John
Verified Expedia guest review
6/10 Good
Oct 9, 2022
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 31, 2022
Giovanna Michaela Mariet
Giovanna Michaela Mariet, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 29, 2022
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Charisse Jen
Charisse Jen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2022
Stephanie Marie
Stephanie Marie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 11, 2022
Susan
Susan, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Dec 15, 2021
Excellent location w marvelous view, clean room and very good service.
Gaspar Jr
Gaspar Jr, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 6, 2021
Long waits to check in
Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases.
Their menu for breakfast/restaurant was good but the food was rather cold?
But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 28, 2021
Made me a believer!
The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out.
They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience.
Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ).
I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :)
Thank you all and stay safe.