Suasana Suites, 82C, Jalan Trus, Bandar Johor Bahru, Johor Bahru, Johor, 80000
What's nearby
Komtar JBCC - 3 min walk - 0.3 km
Johor Bahru City Square - 7 min walk - 0.7 km
Johor Bahru Customs, Immigration, and Quarantine Complex - 15 min walk - 1.3 km
R&F Mall - 17 min walk - 1.5 km
KSL City Mall - 5 min drive - 4.1 km
Getting around
Seletar Airport (XSP) - 35 min drive
Senai International Airport (JHB) - 36 min drive
Singapore Changi Airport (SIN) - 48 min drive
JB Sentral - 5 min walk
Kempas Baru Station - 12 min drive
Restaurants
4 Fingers Crispy Chicken - 5 min walk
Haidilao Hot Pot - 5 min walk
Lepak Corner - 1 min walk
Thai Express - 6 min walk
Tony Roma's - 5 min walk
About this property
Suasana Suites by Subhome
Suasana Suites by Subhome offers a great location, putting you within just a 10-minute walk of Komtar JBCC and Johor Bahru City Square. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. There's an outdoor pool and a poolside bar, and in-room conveniences include dryers and refrigerators.
Languages
Arabic, English, Malay
At a glance
Hotel size
30 rooms
Arranged over 35 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (MYR 22 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Poolside bar
Traveling with children
Playground
Services
24-hour front desk
Facilities
Fitness center
An outdoor pool
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Iron/ironing board
Dryer
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Microwave
Kitchenette
Stovetop
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: MYR 200 per stay
Parking
Self parking costs MYR 22 per day
Policies
This property accepts credit cards.
This property is professionally cleaned.
Also known as
Private Suites Subhome Apartment Johor Bahru
Private Suites Subhome Apartment
Private Suites Subhome Johor Bahru
Private Suites Subhome
Private Suites by Subhome
Suasana Suites by Subhome Hotel
Suasana Suites by Subhome Johor Bahru
Suasana Suites by Subhome Hotel Johor Bahru
Frequently asked questions
Does Suasana Suites by Subhome offer free cancellation for a full refund?
Yes, Suasana Suites by Subhome does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Suasana Suites by Subhome?
Yes, there's an outdoor pool.
Are pets allowed at Suasana Suites by Subhome?
Sorry, pets aren't allowed.
Is parking offered on site at Suasana Suites by Subhome?
Yes. Self parking costs MYR 22 per day. Parking spots may be limited.
What are the check-in and check-out times at Suasana Suites by Subhome?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Suasana Suites by Subhome and nearby?
Suasana Suites by Subhome has an outdoor pool and a fitness center.
Does Suasana Suites by Subhome have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
What's the area around Suasana Suites by Subhome like?
Suasana Suites by Subhome is a short 5-minute walk from JB Sentral and 7 minutes' walk from Johor Bahru City Square.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.8/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
2/10 Poor
Dec 7, 2019
Yuen Hin
Yuen Hin, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 23, 2019
The apartment was spacious but the furniture was Low quality. Check in was also not as smooth. Messaged the property for check in instructions but didn’t receive any response. Had to call Expedia to help get a response from the property. But was still not clear on the procedures. On top of it, the property did not have a reception.
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2019
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2019
Amazing!! More space for family.
Modhel
Modhel, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 11, 2019
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Jun 19, 2019
Everything was fine except for the towels given by housekeeping. They were torn with holes and stained. Should not be kept on the first place. I did feedback to the representative of Subhome and he was taken aback. Please take note.
Zuleeyantee
Zuleeyantee, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 6, 2019
Excellent Location
The apartment is very cozy and spacious, it is the same as booking directly thru Suasana Suite. The only con is you need to contact thru what's App or phone. I love the TV, large and good.
Check-in time is 2.30pm.
The best part is the location, so close to shopping malls, good eateries and CIQ.
Koh
Koh, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 26, 2019
Spacious & well maintained.. near to shopping malls.. will stay again.
Jessica
Jessica, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 23, 2019
Comfort
Overall is good. If can have floor map on the door step and outside bathroom will be more perfect.
Lee Ping
Lee Ping, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 24, 2019
SSUYUAN
SSUYUAN, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 23, 2019
A good impression for the stay
Although when we just reach the hotel, we took longer time to contact the receptionist to check in. (But We were ahead of time for check in , at first we just wanted to deposit our luaggage. End up we check in earlier. ) I suggest outside of the bathroom can put a carpet avoid from slippery. But overall is still a good impression of the stay. Thank you for the service :) It was a good experience! and we like it a lot !!!
Ya Ching
Ya Ching, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 5, 2019
Accessible, very near to my event that day.
I will come back
Verified traveler
1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Feb 21, 2019
Not bad overall
It's really spacious and overall in good and comfortable condition. Ideal for families and group of friends. Only towels and shampoo/shower gel is provided so do bring your other toiletries need (e.g. toothbrush, toothpaste, shaver). Toilet in the master bedroom has lots of ants. Wi-fi connection is unstable and only connectable from the master bedroom. The check-in process is hassle-free although there is no reception counter, just give them a call and they will guide you accordingly.
TENG TENG
TENG TENG, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 22, 2019
The 3-bedroom property was not sufficiently clean - there were trails of ants crawling all over the place. Ants would crawl up on us when we were on the bed and sofa. The common shower had no hot water despite us switching on the water heater. Our repeated messages to Subhome regarding the water heater issue were ignored and the issue was not resolved during our 2-days stay (6 of us ended up sharing one bathroom). There were also no toiletries except two bottles of cheaply-scented body shower and shampoo - it was not sufficient at all for 6 pax over a 2-days stay. There were also no bathroom mats and we could not dry our feet after shower. We also had to ask repeatedly for the wifi password and despite reading our messages, Subhome refuses to respond. We had to write again the next day before we got a response. Even then, the password was inaccurate (we had to figure out by ourselves that Subhome made a mistake with the capital letters). This was an apartment for 6 pax but we were given only one access card. Lastly, Subhome was so unprofessional - it asked me to provide my credit card details over WhatsApp. When I refused citing security concerns, Subhome forwarded me other customer’s credit card slip to prove their point that this was their usual way of handling payment! This was a complete breach of customer’s confidential information. We are extremely unhappy with Subhome and we will be pursuing this matter directly with Expedia.
You cannot check in when you reach the property but contact the contact person and wait. It took me about an hour for checking in. The room was big but insufficient living necessities were provided. No bottled water, teethbrush, slippers were provided in this room so make sure you have to bring or buy before you reach the property. Luckily the property located next to two shopping centres so you can get all necessities you need.