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The Sanctuary Hotel and Spa

4.0 star property
Port Moresby hotel with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sanctuary Hotel and Spa

Garden
Outdoor pool
Studio Suite | In-room dining
Minibar, in-room safe, desk, iron/ironing board
Studio Suite | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Airport transfer
  • Spa
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • 2 meeting rooms
Feel at home
  • Children stay free
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe King Room

Deluxe King Room | Garden view

Deluxe King Room

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Fan
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Fan
Hair dryer
Private bathroom
  • 387 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Fan
Hair dryer
Private bathroom
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Section 276, Lot 60, Pitpit St., North Waigani, Port Moresby, National Capital Region

What's nearby

  • Papua New Guinea National Museum and Art Gallery - 3 min drive - 2.7 km
  • University of Papua New Guinea - 4 min drive - 4.2 km
  • Nature Park - 5 min drive - 5.1 km
  • Royal Port Moresby Golf Club - 5 min drive - 3.4 km
  • PNG Football Stadium - 7 min drive - 5.3 km

Getting around

  • Port Moresby (POM-Jackson Intl.) - 6 min drive
  • Free airport shuttle

Restaurants

  • ‪Airport Cafe - ‬5 min drive
  • ‪Jeanz Coffee Lounge - ‬3 min drive
  • ‪Heritage Cafe - ‬14 min walk
  • ‪Daikoku - ‬6 min drive
  • ‪Duffy Café - ‬3 min drive

About this property

The Sanctuary Hotel and Spa

The Sanctuary Hotel and Spa is just 3 mi (4.8 km) from the airport and offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials, or body scrubs. An outdoor pool, a poolside bar, and a fitness center are other highlights.

Languages

English

At a glance

Hotel size

  • 56 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The property charges 3.5 percent for credit card payments
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi (2-device limit) and wired internet access in public areas
  • Free WiFi (2-device limit) and wired internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (2-device limit) and free wired internet

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Lingzhi Serenity Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.5 percent
  • Spa access is available for an extra charge of PGK 150 per day
  • Laundry facilities are available for an extra charge of PGK 30 per day

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Sanctuary Hotel Port Moresby
Sanctuary Port Moresby
The Sanctuary Hotel Spa
The Sanctuary Hotel Spa
The Sanctuary Spa Port Moresby
The Sanctuary Hotel and Spa Hotel
The Sanctuary Hotel and Spa Port Moresby
The Sanctuary Hotel and Spa Hotel Port Moresby

Frequently asked questions

Does The Sanctuary Hotel and Spa offer free cancellation for a full refund?
Yes, The Sanctuary Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Sanctuary Hotel and Spa?
Yes, there's an outdoor pool.
Are pets allowed at The Sanctuary Hotel and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at The Sanctuary Hotel and Spa?
Yes, there's free self parking.
Is airport shuttle service offered by The Sanctuary Hotel and Spa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Sanctuary Hotel and Spa?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Sanctuary Hotel and Spa and nearby?
The Sanctuary Hotel and Spa has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near The Sanctuary Hotel and Spa?
Yes, there's an onsite restaurant.
Does The Sanctuary Hotel and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Sanctuary Hotel and Spa like?
The Sanctuary Hotel and Spa is a short 6-minute drive from Port Moresby (POM-Jackson Intl.) and 13 minutes' walk from Hubert Murray Stadium.

Reviews

8.0

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Very Good

Stay was quite satisfactory.
Boio, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Paid online, also was asked to pay at check-in. refund is a bit slow coming. staff are lovely. room is an odd shape and size.
Brenton, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Staff were out of this world, humble,welcoming and always ready to help. Rooms were clean and big but little things like tissue, room menu were not available. Food serve was good and made mostly from excellent local products, however chefs and taste of food was not up to standard. It seemed the cooks took a good food and turned it into rubbish. So called local menu was prepared more in asian and western way. Taro which we Pacific Islanders love was not available. I will stay there again but eat outside.
James, 3-night family trip
Verified Expedia guest review

4/10 Fair

Andrew L
The hotel was advertised as a 4 stars hotel, it's not! The rooms and the general condition of the hotel is substandard.
4-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Orbitz guest review

6/10 Good

Poor check in, they didnt seem to have my booking, had to wait whilst they ran around trying to confirm my pre payment. Staff were ok not outstanding, poor guy on porter duty, took me in the wrong direction for my room, then we had to track back. Room was 2 double beds with a bathroom in between, phone next to other bed kept making beeping noise all night to the point i disconnected it, as it kept me awake.
Smurf924, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great surroundings within the hotel. Friendly staff and great yummy local cuisines
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We really liked our stay here. It was clean and comfortable. It has all that we needed: breakfast included, food available in the restaurant, and free transfers between the airport and hotel, and hotel and Vision City Mall. It also has a saltwater swimming pool and an aviary with native birds. The staff were all helpful and accommodating. We will definitely stay here again if we have the opportunity to do so!
Poody9, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good people will return good restaurant and professional massage
1-night trip
Verified Expedia guest review

8/10 Very Good

A Feel For the Tropics
They allowed us to change a non-refundable reservation when our flights were changed...at no extra charge. Their shuttle service was excellent, pick-up and drop-off at airport and a free ride and back to the mall. The large walk-in aviary was great, though maybe a bit too crowded with the baby cassowary dominating the other critters. They have two cuscus, two baby tree kangaroos, two wallabies, and many birds of various types. It was nice to wake up to the sounds of exotic jungle birds. The negative about the place was that they came by our windows with a very loud fumigator, blowing insecticide over the bushes. Apparently they do this often. And our toilet seat wouldn't stay up on its own.
Russell, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

food's good, the aviary is the real attraction
This booking was made by me for another person, who said that the food at the Sanctuary is good, and the staff are friendly and helpful. Except for the fact that the animals and birds are in cages, he loved the aviary, where he saw many of the creatures he knew to exist in PNG but were hard to see in the wild.
PAMELA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend if you have a few days in Port Moresby
This was my first stay at Sanctuary and I truly enjoyed it. The staff are friendly and helpful, the grounds are lush, tropical and relaxing. The rooms are lovely. The staff is diligent to keep everything clean.and fresh.There is a little menagerie where you can get close to some healthy, well cared for native birds and animals. Close to Parliament, the National museum and the Nature Park near UPNG.
Michele, 6-night trip
Verified Hotels.com guest review

6/10 Good

We liked the aviary at the property, which has a reasonable size for the birds / the caretaker of the aviary was very kind showing us around the place. Disliked the weak internet service and the big fish inside a small aquarium. It's animal cruelty to say the least.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

Big comfy bed, excellent food. I ordered from their local dishes menu and had my first good hotel meal in PNG (usually the food is terrible at the hotels)- it was fabulous.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Experiencia absolutamente extraordinaria
el hotel es absolutamente extraordinario. lo mejor de todo: su personal... la gente es absolutamente maravillosa... lo recomiendo sin ninguna duda...
MARIO, 2-night trip
Verified Hotels.com guest review