Estación de esquí de Nozawa Onsen - A 21 min en auto
Medios de transporte
Aeropuerto de Niigata (KIJ) a 160 minutos en auto
Estación de tren de Iiyama a 19 min en auto
Estación de tren de Myokokogen a 24 min en auto
Zenkojishita Station a 31 min en auto
Restaurantes
カリースパイス山路 - A 10 min en auto
レストランハイジ - A 17 min a pie
ネギと粉飯山本店 - A 10 min en auto
かっぱ寿司新飯山店 - A 12 min en auto
レストランBanff - A 2 min en auto
Información de la propiedad
Xplore by Active Life
Xplore by Active Life tiene una ubicación fantástica, a tan solo unos pasos de Estación de Ski Madarao Kogen. Puedes relajarte con un delicioso trago en el bar o comer algo rico en el restaurante. Los huéspedes destacan el estado general de las instalaciones.
Idiomas
Chino (mandarín), inglés, francés, español y tailandés
Datos generales
Tamaño del hotel
61 habitaciones
Check-in/check-out
Horario de check-in: 15:00-21:00
Check-in después de hora sujeto a disponibilidad
Edad mínima para hacer el check-in: 16
Check-out: 10:00
Restricciones con respecto a tu viaje
Consulta las restricciones por el COVID-19.
Instrucciones especiales para hacer check-in
La recepción está abierta todos los días, de 07:00 a 18:00.
La recepción tiene un horario limitado.
Si tienes previsto llegar después de las 21:00, comunícate con la propiedad con anticipación. Utiliza la información incluida en la confirmación de la reservación.
Requisitos para hacer el check-in
Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
Es posible que se solicite una identificación oficial válida
La edad mínima para hacer el check-in es de 16 años
La edad mínima para hacer el check-in durante el Spring Break es de 16 años.
Niños
La propiedad ofrece hospedaje gratuito a un máximo de un niño (de hasta 6 años), siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
Cunas no disponibles
Mascotas
No se aceptan mascotas
Internet
Wifi gratis en las áreas comunes
Wifi en las habitaciones
Estacionamiento
No hay estacionamiento en las instalaciones
Más información
No se permite fumar en la propiedad
Servicios de la propiedad
Alimentos y bebidas
Desayuno a la carta incluido todos los días de 06:30 a 09:30
Restaurante
Bar o lounge
Recepción gratuita organizada todos los días por la dirección
Para los niños
Niños se hospedan gratis
Actividades
Trineo
Paseos con raquetas de nieve
Ski alpino en los alrededores
Servicios
Servicio de recepción (horario limitado)
Lavandería
Resguardo de equipaje
Personal multilingüe
Renta de equipos de ski
Resguardo de equipos de ski
Instalaciones
Caja de seguridad en la recepción
Televisión en las áreas comunes
Facilidades de acceso
Pasillo de entrada bien iluminado
Amenidades en la habitación
Para que te diviertas
Smart TV
Netflix
Para tu comodidad
Calefacción
Tetera eléctrica
Para que duermas bien
Se ofrece ropa de cama
Para que te refresques
Amenidades de baño gratuitas
Secadora de cabello (previa solicitud)
Toallas
Para conectarte e informarte
Wifi gratis
Otros servicios y amenidades
Servicio de limpieza (previa solicitud)
Cargos y políticas
Políticas
El Ministerio de Salud, Trabajo y Protección social de Japón requiere que todos los turistas internacionales presenten su número de pasaporte y nacionalidad al registrarse en cualquier tipo de hospedaje (posada, hotel, motel, etc.). Asimismo, los gerentes de estas propiedades deben realizar una fotocopia de los pasaportes de todos los huéspedes que se registran para conservarla en sus archivos.
Esta propiedad no dispone de ascensor.
Esta propiedad acepta tarjetas de crédito y efectivo.
Preguntas frecuentes
¿Ofrece Xplore by Active Life la posibilidad de cancelar gratis y recibir un reembolso total?
Sí, Xplore by Active Life tiene habitaciones 100% reembolsables en nuestro sitio, que se pueden cancelar hasta algunos días antes del check-in según la política de cancelación de la propiedad. Consulta esta política para ver los términos y condiciones detallados.
¿Se aceptan mascotas en Xplore by Active Life?
No se permiten mascotas.
¿Cuáles son los horarios de check-in y check-out en Xplore by Active Life?
Horario de check-in: 15:00-21:00. Check-out: 10:00.
¿Qué actividades hay para hacer en Xplore by Active Life y sus alrededores?
Diviértete al máximo con las actividades invernales en las propias instalaciones, como paseos con raquetas de nieve, paseos en trineo y ski.
¿Hay restaurantes en Xplore by Active Life o en los alrededores?
Sí, hay un restaurante en la propiedad.
¿Cómo es la zona donde se encuentra Xplore by Active Life?
Xplore by Active Life está a tan solo 1 minutos a pie de Estación de Ski Madarao Kogen y a 8 minutos a pie de Museo de Arte del Libro Ilustrado Madarao Kogen.
Opiniones de Xplore by Active Life
Opiniones
8.0
Muy bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
8.4/10
Limpieza
8.8/10
Servicio y personal
7.8/10
Servicios
7.8/10
Condiciones de la propiedad
Opiniones
4/10 Regular
1 de marzo de 2020
Worst accommodation in japan ever
Room is very very small, when I made the booking I saw 2 double bed in the pictures and I have booked for 2 adults and 1 child. However once we checked in we found out there is only a queen size bed avail in the room. The worst thing is you have to share one male and one female toilet with 12 other rooms. That’s insane. Dry room is useless there is no heat at all during my stay, the heater has no oil at all . Breakfast is included but allow yourself a hour for breakfast , there is only 2 staff serving 50-100 guest per day and you have to wait for your breakfast at leat half a hour
Ka ho
Ka ho, se hospedó 2 noches con familiares
Opinión verificada de un huésped de Hotels.com
8/10 Muy bueno
20 de febrero de 2020
Comfy room but no yukata
Pros:
1. Location is super good as it’s close to the ski lift.
2. Bed is very comfy and room is big.
3. Breakfast is good!
4. Staff are in generally nice.
Cons:
1. The front desk lady talks too fast!
2. No Yukata (bath robe) provided in the room even thou they have onsen (hot spring), that makes it hard to go to onsen. And the opening hour of the onsen is very limited, only form 4-9pm.
3. Room is kind of too hot and no control to adjust the air con or heat.
4. No socket in the washroom so that u can’t use your hair dryer in the washroom but have to come out to use it.
5. No tall mirror for clothes matching purpose.
Patricia
Patricia, se hospedó 2 noches con amigos
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
18 de febrero de 2020
Fantastic stay!
The stay was amazing! Lisa and her team at Xplore were always ready to help. They were a pleasure to interact with.
The room was huge, clean, and comfortable. Wifi signal was strong in the room.
There was a made-to-order breakfast free every morning, with a choice between a smoked salmon or mushroom plate with eggs (your choice of cooking style).
There was also a free laundry machine in the basement (dryer costs 100 yen per use). Large drying room was available for the ski equipment 1 floor down. Unfortunately the snow was too high to ski out of the back door, but it was a short 5-10 min walk to the slope, so it wasn't too much of an inconvenience.
Would definitely stay here again if we return to Madarao Kogen!
Kiang Hon
Kiang Hon, se hospedó 4 noches con amigos
Opinión verificada de un huésped de Hotels.com
8/10 Muy bueno
17 de febrero de 2020
Great staff, fantastic location about as close to the run as you can get in private accommodation. Closer to a hostel in my definition but that is the Japanese way. Good food with lots of options close by. Shuttle bus to town and near by resorts made the whole trip very smooth. Definately recommended.
Todd
Todd, se hospedó 6 noches
Opinión verificada de un huésped de Expedia
8/10 Muy bueno
15 de febrero de 2020
Super close to the ski lift ticket office, standard Japanese room with a sink is good but there is only 1 female and 1 male toilet on the floor, would be too busy if full house as about 10 rooms are sharing . Big drying room on the basement, free breakfast and shuttle to/from Ilyama station.
Big TV in room with only youtube anf Neflix. A kettle and a heater in room. Separated Public bath (onsen) for men and women, strange that 7-9pm is the "communal" time on men's side (i.e. female can get in the men's bath during the period that means all have to be in swim suits).
Better to have a bin inside the room, for the public bath area, it would be great if put a tissue box there and a clock ((guess it has no battery), also replacing the old hairdryer which is too weak.
Staff are all very friendly and the common area has a great mountain view.
Great location, great facilities and free yoga! Good breakfast and helpful staff. Oh and nice traditional style rooms but with the comfiest beds in japan. Will be back!
GSteeds
GSteeds, se hospedó 2 noches en plan romántico
Opinión verificada de un huésped de Wotif
10/10 Excepcional
12 de febrero de 2020
The employees are uber helpful. The rooms are slean, quiet, and spacious
This hotel is very near from ski area, and all staffs are really kind and helpful.We were really satisfied with this hotel.
This hotel is also near from Malu restaurant. This is also nice.
We want to use this hotel again.
Yutaka
Yutaka, se hospedó 3 noches con familiares
Opinión verificada de un huésped de Hotels.com
8/10 Muy bueno
20 de enero de 2020
Tsz Kit
Tsz Kit, se hospedó 4 noches con amigos
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
17 de enero de 2020
Very close walking distance (and ski out) to the Madarao slope. Onsen bath is wonderful. Room is comfortable.
Scott
Scott, se hospedó 3 noches con familiares
Opinión verificada de un huésped de Expedia
4/10 Regular
15 de enero de 2020
A poor hotel not worth the money
Unfortunately there are a few bad things to say about this place. On hotels.com, it advertises toiletries in the room but you don’t get any. There’s some shampoo and conditioner in the onsen but nothing like what Japanese hotels usually provide in rooms. There are no staff in the hotel at all after 7pm so if you need help after that time, you may struggle. The showers were 3 floors below our room (with the onsen) - we’d expect a shared bathroom to be on the same floor as the room, at the very least. Not sure why but the elevator and area around it smells like an engine room. There seems to be a cafe in the hotel but it’s not actually manned after breakfast so no coffee or other hot drinks are available after 10. Supposedly guests are meant to take snowboards etc. to the drying room in the basement and not walk through the lobby but people were constantly bringing wet equipment and snow covered boots through the lobby and staff didn’t seem to care. The hotel is advertised as ski in/ski out but it is not. You have to leave the hotel and walk 5-10 minutes up the road to the nearest ski lift. All in all, the hotel just feels like a slightly run down hostel for mostly young Australians - it’s certainly not an upmarket hotel. Breakfast wasn’t very good but it was complimentary so it’s hard to complain about it. The lobby area is the only place to relax in the hotel (outside of your room) and it can get quite cold. The wifi is
Cliente verificado
Se hospedó 2 noches
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
8 de enero de 2020
Great place for ski holiday!
Great place near ski lifts. Restaurants and bars all walking distance. Super friendly staff. Run by Australians. If you are looking for Japanese culture don’t go here. I would definitely recommend. For kids also great, lots of activities in the hotel. Small bar with good (western) food. Wifi is pretty bad! Super soft comfy beds. Bathrooms are not Japanese superclean, but acceptable. They have a shuttle bus to take you from station Nagano and back.
Marco
Marco, se hospedó 3 noches con familiares
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
3 de enero de 2020
an unexpected gem
had a wonderful time here, place was clean and social, great breakfast, close to the slopes, and service by Lisa and Stuart and the rest of the staff was so friendly and attentive. i particularly appreciated that the hotel can arrange pickups to and from the train station. the onsen is also a bonus. Madarao is a true gem and these guys will make sure you have the best time.
Cliente verificado
Se hospedó 3 noches
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
31 de diciembre de 2019
Cliente verificado
Se hospedó 2 noches con familiares
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
7 de marzo de 2019
All staffs are nice and friendly. The room I stayed was clean so I enjoyed the stay.
Cliente verificado
Se hospedó 1 noche en plan romántico
Opinión verificada de un huésped de Hotels.com
8/10 Muy bueno
2 de marzo de 2019
Xplore review
Great location, great staff. Lisa, Manager was so helpful. Breakfast was good. Hotel could use a bit of work, missing some things - ski rack at entry, drying room desperately needs work, no mini fridge or safe in room.
Cliente verificado
Se hospedó 10 noches en plan romántico
Opinión verificada de un huésped de Hotels.com
6/10 Bueno
23 de febrero de 2019
Ng
Ng, se hospedó 5 noches con amigos
Opinión verificada de un huésped de Hotels.com
4/10 Regular
19 de enero de 2019
Don’t be fooled by website. This property feels like s poor university dorm. Extremely old & run down although rooms have been given minimal update with new beds & carpet. Included breakfast is sparse, cheap and other than an egg offers nothing nutritious. Also take note this property offers no shuttle service to get on or off bus down the mountain requiring one to drag bags through the snow up a grade which could be considerable effort if you had kids in tow. Compared to other properties on mountain this place has a long way to go to even come close to consideration for us. Stayed another night at a different property with outstanding customer service and incredible breakfast for same cost as this dismal experience.
It's a hotel renovated from an old building. They were open for just a few days so many things weren't ready. Don't expect luxury conditions from the hotel, but it has all the basics, good bed, good sheets, good bathroom, good breakfast (simple but good). It is what you pay for, it is a no-frill hotel. The hotel staff is extremely helpful and nice. The staff is almost exclusively non-Japanese speaker, which is quite unique in Japan. Pros and cons as a result. Easy to communicate to for non-Japanese speakers, but difficult if you need some local help. Hotel is very close to ski lifts, a bare 5 minute walk. Overall, we are happy with the hotel and will return.
Claudia
Claudia, se hospedó 4 noches
Opinión verificada de un huésped de Expedia
4/10 Regular
5 de enero de 2019
Boiler wasn't working and no one couldn't take a bath. Our room wasn't clean enough, tatami mats were too old. I prefer other Active life hotels.
Cliente verificado
Se hospedó 2 noches con familiares
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
1 de enero de 2019
Nice!
This hotel just renovated & opened under new management in Dec 2018. Rooms are nice, super comfy beds & staff are fantastic. Great location - only a 5 min warm-up walk to the slopes.
Ruth Clare
Ruth Clare, se hospedó 4 noches con familiares
Opinión verificada de un huésped de Hotels.com
8/10 Muy bueno
29 de diciembre de 2018
I liked the bathroom in the room the most. Very big and clean. It was very nice to be able to take a nice & relaxed bath in my own room after snowboarding all day. Washers and dryers were a little dirty. I think hotel stuff should check them more often.