Ascott Sudirman Jakarta offers a luxurious retreat in the heart of Setiabudi. Enjoy activities like basketball and volleyball, unwind with aromatherapy at the onsite spa, or spend time with family at the playground. With an arcade/game room, laundry facilities, and high-speed WiFi throughout your stay is sure to be fun for all.
Ciputra World 2, Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Daerah Khusus Ibukota Jakarta, 12930
What's nearby
Kuningan City Mall - 13 min walk - 1.1 km
Balai Sidang Jakarta Convention Center - 3 min drive - 2.8 km
Grand Indonesia - 4 min drive - 4.0 km
Thamrin City Shopping Mall - 5 min drive - 4.5 km
Gelora Bung Karno Stadium - 6 min drive - 5.0 km
Getting around
Halim Perdanakusuma Intl. Airport (HLP) - 22 min drive
Soekarno-Hatta Intl. Airport (CGK) - 40 min drive
Jakarta Mampang Station - 5 min drive
Kuningan Station - 22 min walk
Rasuna Said Station - 24 min walk
Bendungan Hilir Station - 10 min walk
Bendungan Hilir MRT Station - 19 min walk
Stasiun MRT - Setiabudi - 21 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 3 min walk
Starbucks - 5 min walk
Sari Sanjaya "Pempek Apy Plaju - 6 min walk
Sate Maranggi Guru Mughni - 2 min walk
Fillmore Coffee - 9 min walk
About this property
Ascott Sudirman Jakarta
Ascott Sudirman Jakarta features a free kids' club and puts you just a 5-minute drive from Grand Indonesia. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body treatments, or aromatherapy. An outdoor pool and a bar/lounge are other highlights, and apartments offer up nice touches like premium bedding and bathrobes. Public transportation is close by: Bendungan Hilir Station is just 10 minutes by foot.
Languages
English
At a glance
DONE
Property size
192 apartments
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Free children's club
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured onsite self parking
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Playground
Grocery/convenience store
What to do
Tennis
Basketball
Volleyball
Pool table
Working away
Business center
3 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An outdoor pool
Arcade/game room
Bicycle parking
Full-service spa
Outdoor tennis court
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic water bottles
Water dispenser
Reusable cups only
Banquet hall
Room amenities
Be entertained
24-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Iron/ironing board
Washing machine
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Separate bathtub and shower
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Food and drink
Free tea bags/instant coffee
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Refundable deposits
Deposit: IDR 1000000 per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately IDR 242000 for adults and IDR 121000 for children
Airport shuttle service is offered for an extra charge of IDR 399600 per vehicle (one-way, maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle for children between the ages of 1 and 12 costs IDR 399600 (one-way)
Pets
Service animals exempt from fees
Pet deposit: IDR 2000000 per stay
Pets are allowed for an extra charge of IDR 2000000 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Also known as
Ascott Sudirman Jakarta Hotel
Ascott Sudirman Hotel
Ascott Sudirman Jakarta Hotel
Ascott Sudirman Hotel
Ascott Sudirman
Hotel Ascott Sudirman Jakarta Jakarta
Jakarta Ascott Sudirman Jakarta Hotel
Hotel Ascott Sudirman Jakarta
Ascott Sudirman Jakarta Jakarta
Ascott Sudirman Jakarta Jakarta
Ascott Sudirman Jakarta Aparthotel
Ascott Sudirman Jakarta Aparthotel Jakarta
Frequently asked questions
Does Ascott Sudirman Jakarta offer free cancellation for a full refund?
Yes, Ascott Sudirman Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ascott Sudirman Jakarta?
Yes, there's an outdoor pool.
Are pets allowed at Ascott Sudirman Jakarta?
Yes, pets are welcome, with a limit of 2 total. There's a charge of IDR 2000000 per pet, per stay, and there's also a deposit of IDR 2000000 per stay. Service animals are exempt from fees.
Is parking offered on site at Ascott Sudirman Jakarta?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Ascott Sudirman Jakarta?
Yes, an airport shuttle is available. The charge is IDR 399600 per vehicle one-way.
What are the check-in and check-out times at Ascott Sudirman Jakarta?
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Ascott Sudirman Jakarta and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ascott Sudirman Jakarta also has a steam room and spa services, as well as an arcade and a garden.
Are there restaurants at or near Ascott Sudirman Jakarta?
Yes, there's an onsite restaurant.
What's the area around Ascott Sudirman Jakarta like?
Ascott Sudirman Jakarta is in Setiabudi, a short 10-minute walk from Bendungan Hilir Station and 13 minutes' walk from Kuningan City Mall.
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Ascott Sudirman Jakarta Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Air conditioning
Kitchen
Reviews
10/10 Exceptional
Jan 23, 2025
All the staff professional, courteous, and went the extra mile to help no matter what I was requesting.
High recommended and I will be staying there again on my next return to Jakarta.
Thank you for looking after my family 🙏
Peter
Peter, 18-night trip
10/10 Exceptional
Sep 4, 2024
Super good staff
MAHITO
MAHITO, 4-night trip
10/10 Exceptional
Sep 22, 2024
Our stay in 2 bedrooms was very good. Very friendly service but the condition from the property needs to be renovated
Sahrony
Sahrony, 4-night trip
10/10 Exceptional
Sep 26, 2024
Love the spacious of the room
Zai Cheng Wayner
Zai Cheng Wayner, 5-night trip
10/10 Exceptional
Oct 16, 2024
Thank you
Selim
Selim, 2-night trip
10/10 Exceptional
Jul 11, 2024
Friendly Staffing and Professional services.
Rama
Rama, 8-night trip
10/10 Exceptional
Jan 27, 2024
Always coming back here for the last few years
Best place to stay during your business trip.
Glenn
Glenn, 4-night trip
8/10 Very good
Jul 21, 2022
Over-all very friendly staff and clean facilities
JAE HO
JAE HO, 6-night trip
10/10 Exceptional
Mar 16, 2023
Room are fill with amenities.
Best for business traveller or couple.
Danuwari
Danuwari, 3-night trip
10/10 Exceptional
Feb 23, 2024
Friendly service staff. Thanks
Thomas
Thomas, 2-night trip
10/10 Exceptional
Feb 11, 2023
Big, clean, grand looking room
Nazeera
Nazeera, 2-night trip
10/10 Exceptional
Nov 13, 2023
Staff and upkeep of room are great! A bit secluded, so hard to walk to other locations. Pool a bit small with little light coming through.
Johnathan
Johnathan, 3-night trip
8/10 Very good
Nov 13, 2023
Mostly great! The pool area leaves a lot to be desired and is very small. Staff was incredibly kind and the breakfast buffet was also really nice! Cabs have a hard time finding the hotel as well.
Tyler
Tyler, 3-night trip
10/10 Exceptional
Feb 2, 2024
The location is not on a main street
Hussein
Hussein, 2-night trip
10/10 Exceptional
Jul 5, 2022
Good service
Vanessa Arninda
Vanessa Arninda, 3-night trip
10/10 Exceptional
Sep 28, 2023
Will repeat.
Djoko
Djoko, 1-night trip
10/10 Exceptional
Mar 30, 2024
the room is very spacious and kitchen was well equipped, view from the balcony was amazing. during my stay (4D3N), a staff will knock on my door and ask if there's any laundry needed to be done and if i needed house keeping.
i just hope they'll fix the air condition on level 18 as it can be quite warm at times
Wayner
Wayner, 3-night trip
10/10 Exceptional
Feb 29, 2024
I would to pass along a massive thank you to the staff for making our stay a memorable one. From the front-desk staff to the team stationed at the door, everyone provided great service with a smile and go over and beyond in ensuring that we have a great time whilst in Jakarta and our needs and wants were well-catered for.
Located near Lotte Avenue and within the Ciputra World 2 complex, Ascott Sudirman Jakarta is within close proximity to many food, shopping and activity options yet located in a tranquil and quiet location. Great for guests who want to be in a convenient spot but not too overwhelmed by the hustle and bustle.
Already looking forward to my next stay here!
Dezmond
Dezmond, 3-night trip
10/10 Exceptional
Nov 1, 2024
Everything about the property and it's staff is excellent.
The one thing for which the property has no control is the walkability around the area to go to places 15 or twenty minutes walk.
It's an issue that there are either no side walks or they have been taken over by the storekeepers.
To be honest, many neighborhoods around hotel properties in USA are also not walkable. Not that the stores have overtaken the space, rather these areas are only car friendly. Side walks do not exist. This issue is in rural and suburban America. While here the issue is in big cities
Bakhtawer
Bakhtawer, 3-night trip
10/10 Exceptional
Jul 26, 2023
The staff are polite and attentive. The elevators were fast. The room has a good space and clean.
At breakfast, the table weren't set up with basic crockeries.
Food spread for main dishes not many variety.
Salimah
Salimah, 3-night trip
10/10 Exceptional
Nov 5, 2022
Stayed there for 2 nights and they upgraded my room. Check in was fast and they upgraded my room. The room was spacious and has the necessities i needed, the only downside is not all electrical plug was working so needed to try few plugs to know which one is working. The AC doesn’t turn on automatically, so, you need to turn it on each time you get into the room. Staff are all helpful. Other than that, the stayed was delightful.
Shella
2/10 Poor
Nov 20, 2022
Payment issue
The checkin was ok but even the taxi driver don’t know where is the apartment. Hotel should state its tower 3.
Got upgraded by Ms. Puan.
Used hotel dinning for dinner and it was good.
Used massage service which was not upto the mark. Now come to the bad part: I told the lady to put the amount of the massage on my room and I will pay once checking out. While preparing to pack, there was a knock on the door, a person from reception and massage lady standing there asking me abt my massage bill. I told them that I will pay when check out by credit card. While in shower after 10 minutes again they knock on my door and I shouted that I’m in shower. When I came out with luggage for checking out, Ghose two people were still standing on my door, I was surprised and felt irritated. Like I’m going to run away with their money. They accompany me to the reception until I paid. Felt insulted. They took the picture of my debit card also which I don’t like.
It was a bad experience.