21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004
What's nearby
Gran Via - 10 min walk
Puerta del Sol - 15 min walk
Prado Museum - 4 min drive
Royal Palace of Madrid - 5 min drive
Plaza Mayor - 7 min drive
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive
Calanas Station - 6 min drive
Nuevos Ministerios Station - 6 min drive
Madrid Recoletos Station - 9 min walk
Alonso Martinez Station - 4 min walk
Tribunal Station - 5 min walk
Chueca Station - 6 min walk
Restaurants
Villa Capri - 2 min walk
Honest Greens Hortaleza - 2 min walk
Teatro Barceló - 3 min walk
La Santa - 2 min walk
Osom - 2 min walk
About this property
HA San Mateo Suites
HA San Mateo Suites offers a great location, putting you within a 15-minute walk of Gran Via and Puerta de Alcalá. Also, WiZink Center and Prado Museum are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
No onsite parking
Property amenities
Services
Front desk (limited hours)
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Housekeeping (on request)
Guidebooks/recommendations
Fees & policies
Refundable deposits
Breakage deposit: EUR 100 per stay
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid
Frequently asked questions
Does HA San Mateo Suites offer free cancellation for a full refund?
Yes, HA San Mateo Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HA San Mateo Suites?
Sorry, pets aren't allowed.
Is parking offered on site at HA San Mateo Suites?
Sorry, there's no onsite parking at HA San Mateo Suites.
What are the check-in and check-out times at HA San Mateo Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at HA San Mateo Suites?
No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (14-min walk) are both nearby.
What's the area around HA San Mateo Suites like?
HA San Mateo Suites is in Madrid Centro, a short 4-minute walk from Alonso Martinez Station and 10 minutes' walk from Gran Via.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Dec 15, 2024
Tiny room in noisy, poor repair. Good location
Hmmmm. Calling them "suites" is a stretch. The smaller room that we initially booked was very small. It was acceptable for a younger, single person but not a couple. Luckily the toilet valve was leaking, so the cistern topped up every two minutes, which was disturbingly noisy and the shower controller was broken, so we were moved to a larger, bigger room after one night. The vaccuum device in the toilet activated every five minutes or so, but at that point we'd given up on the property.
The location was very good, the linen and bed clean and the recep guy very pleasant and helpful, but we'll not be using this or any other properties of this chain again.
Simon
Simon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Just great
Was great and the people very friendly.
Jaime
Jaime, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
leymir
leymir, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 6, 2024
Kevin
Kevin, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
Jake
Jake, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
You can walk to Gran Via and touristic areas
glo
glo, 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 13, 2024
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
Luiggi
Luiggi, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
Philmon
Philmon, 7-night trip
Verified Expedia guest review
4/10 Fair
Aug 2, 2024
O
Ar condicionado sem funcionar direito, a noite toda pingando e molhou minha mala
Guilherme
Guilherme, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
Le Anrei Conrado
Le Anrei Conrado, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 19, 2024
Walking distance to various attractions, museums, parks around Madrid. Easy access.
James John
James John, 4-night trip
Verified Expedia guest review
2/10 Poor
Jul 16, 2024
I notified Expedia and hotel that. I will stay only 2 days instead of 3 days. I didn’t get a refund even though I requested 5 days before my stay. Location is good but propert is very old and dark rooms.
NAIRA
NAIRA, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2024
Todos fueron excelente
Stephanie
Stephanie, 3-night trip
Verified Expedia guest review
6/10 Good
Jun 2, 2024
hard to find it
ying nuo
ying nuo, 3-night family trip
Verified Expedia guest review
8/10 Very Good
May 12, 2024
Nos hospedamos con mi marido en San Mateo suites dos noches por vacaciones! Si bien hay una persona en recepción, el checkin fue rápido, lo hicimos online y no tuvimos problemas.
La habitación y el baño eran un tanto pequeños pero su limpieza impecable, la cama super comoda y la ubicacion muy buena, nos manejamos todo caminando!
Sin dudas volveria a hospedarme en caso de volver a Madrid.
Brenda
Brenda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2024
Lovely stay thanks!
Mari
Mari, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 14, 2024
Ramiro
Ramiro, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 8, 2024
Yoshitaka
Yoshitaka, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 5, 2024
Ana
Ana, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 4, 2024
Pleased
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 24, 2024
Floor converted to suites in a traditional building. Adequate facilities in not so big room.
Vicente Suarez
Vicente Suarez, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 17, 2024
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Ian
Ian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 17, 2024
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Ian
Ian, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 16, 2024
Pedro Angel (ASE)
Pedro Angel (ASE), 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 29, 2024
Clean, quiet and convenient. I would stay here again.