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Hotel Crystal

4.0 star property
Sarajevo hotel with restaurant and bar/lounge

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Photo gallery for Hotel Crystal

Aerial view
Pool
Lounge
Reception
Front of property
Nestled in the heart of the city, Hotel Crystal offers a warm welcome with breakfast buffet and an inviting coffee shop. Indulge in a delicious meal at the on-site restaurant, relax by the garden, or stay productive with free WiFi and meeting rooms.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Ski facilities
  • Gym
  • Free breakfast
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
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Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - double
Ceiling fan
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Ceiling fan
Sofa bed
Separate bedroom
Hair dryer
  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Sofa bed
Hair dryer
  • 376 sq ft
  • Sleeps 1
  • 1 Double Bed

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Exterior detail

Spa & Hotel Terme

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  • Free breakfast
  • Spa
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6.4 out of 10, 74 reviews
Spa & Hotel Terme
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About the neighborhood

Map
Banjska, Sarajevo, 71000

What's nearby

  • Ilidza Thermal Riviera - 8 min walk - 0.7 km
  • Sarajevo Tunnel Museum - 6 min drive - 3.3 km
  • Bosna River Spring - 7 min drive - 2.6 km
  • Baščaršija Džamija - 15 min drive - 13.2 km
  • Sarajevo City Hall - 15 min drive - 13.5 km

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 13 min drive
  • Podlugovi Station - 26 min drive

Restaurants

  • ‪Del Gusto - ‬4 min walk
  • ‪Kilim - ‬3 min walk
  • ‪Turkuazz Cafe&Restaurant - ‬4 min walk
  • ‪Restoran Brajlović - ‬5 min walk
  • ‪Pizzeria Ilidžis - ‬4 min walk

About this property

Hotel Crystal

When visiting Sarajevo, Hotel Crystal is a great choice to consider. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden.

Languages

English

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Skiing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Reception hall

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Sofa bed
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, BAM 4.00 per person, per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Crystal Sarajevo
Crystal Sarajevo
Hotel Crystal Hotel
Hotel Crystal Sarajevo
Hotel Crystal Hotel Sarajevo

Frequently asked questions

Does Hotel Crystal offer free cancellation for a full refund?

Yes, Hotel Crystal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Crystal?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Crystal?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Crystal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Crystal and nearby?

Have fun with nearby winter activities like skiing. Enjoy amenities like a fitness center and a garden.

Are there restaurants at or near Hotel Crystal?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Hotel Crystal like?

Hotel Crystal is located a short 7-minute walk from Ilidza Thermal Riviera.

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Hotel Crystal Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice place and view, friendly staff and helpful and the breakfast is good

8/10 Very good

I liked it, a little dark and old inside but this is historical area and the location is perfect. It was very close to the park and Velika Aleja perfect for walking. Staff was friendly.
Jasenka, 1-night trip

10/10 Exceptional

The place was good but still the aircondition was weak , there was no trash on the room.. The employee was very nice and helpful but I wish they put SHATAF on the bathroom
Abdulaziz, 1-night trip

2/10 Poor

The shower was cold water not hot enough to have a comfortable shower. When addressed to the hotel we was told mamangament would be notified and nothing was done about the complaint. Luckily we were only in this hotel for 2 days. When leaving the hotel they didnt seem to care that the water was cold even when it was tested by a member of the staff who agreed. No remurbisment was offered. The breakfast was a sham only very limited food available. I would not recommened this hotel. Stay in the hotel hollywood much better which is literally 5 minutes from this hotel.
Raj, 2-night trip

6/10 Good

Leslie, 4-night trip

10/10 Exceptional

xia, 1-night trip

10/10 Exceptional

Mohammed, 7-night trip

2/10 Poor

Elvir, 2-night trip

8/10 Very good

Zainab, 1-night trip

6/10 Good

Sarah, 5-night trip

4/10 Fair

2-night trip

4/10 Fair

It was at the nice location but there was no hot water for hours and the elevator did not work either.
Emil, 1-night trip

4/10 Fair

Poor hotel experience

The did not think through their amenities properly; one cannot tear-open the shower gel unless one does it with the teeth. The shower was full of mildew build-up. There is no waste bin in the room, so they hang a black plastic bag for your use on the cupboard instead. Wifi is only good at the reception and merely working in the room. It is sad, this hotel with a little professional know-how and care can be much better.
1-night trip

8/10 Very good

Endroit paisible

Un très bel endroit avec jardin immense à un prix très abordable, près de l'aéroport et aussi à une distance de marche de plusieurs restaurants. Le personnel est très sympathique et attentif aux besoins des clients.
4-night trip

10/10 Exceptional

A TRANQUIL HAVEN

This hotel is a historical building situated in a park in the outskirts of Sarajevo away from the hustle-bustle of the city, the traffic and the pollution. The airport is only a few miles away, but air traffic noise is not a problem as flights are rather infrequent. We chose to take a taxi into town which cost only around €10 but you can use the No.3 tram too particularly during non-peak hours when it's not packed. I would not recommend the tram / bus though during the hot season as it will not be pleasant. The hotel staff are very helpful and will call you a taxi in no time. However, if you want to catch a taxi back from town it may not be that easy. The hotel has recently changed their name to Crystal from Hungaria but the signs on the street have not been changed. Some taxi drivers may not know the new name either so you may have to say Hotel Hungaria. Guests can use the pool and gym free of charge at their sister Spa Hotel a few minutes walk away. Sauna, thermal spring and other treatments have a charge but are pretty reasonable. British guests may like to note there is no electric kettle or coffee machine in the room but you can ask for hot water at the restaurant until 11pm. Being such a beautiful environment, locals like to use the 3 hotels there for their wedding parties so occasionally there could be party noise till midnight and I think weekends in particular. So it may not be ideal if you are not a great sleeper. Otherwise, the hotel surpassed our expectation.
One Step, 5-night trip

10/10 Exceptional

Very nice hotel

A very nice hotel with excellent service and food. The only downside was spending more than an hour looking for parking because we arrived on a Friday evening with a wedding taking place and very limited parking. Highly recommend if don't need to park.
1-night trip