Río Tomebamba & Calle Larga - 16 min walk - 1.4 km
Alejandro Serrano Aguilar Stadium - 4 min drive - 2.3 km
Mall del Rio - 6 min drive - 3.6 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 6 min drive
14n - Antonio Borrero Station - 8 min walk
Luis Cordero (Hermano Miguel) Station - 9 min walk
Gaspar Sangurima Tram Station - 13 min walk
Unidad Nacional Tram Station - 16 min walk
Parque del Molinero Tram Station - 19 min walk
Airport shuttle (surcharge)
Restaurants
New York Pizza - 3 min walk
El Confesionario - 8 min walk
Hot Dog del Tropical - 4 min walk
Le Bistro - 8 min walk
Zona Refrescante - 7 min walk
About this property
Hotel Las Gardenias
Located just 1.9 mi (3.1 km) from the airport, Hotel Las Gardenias offers a shuttle (available on request). Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Other features include a terrace and a garden. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 13 minutes away.
Languages
Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 10 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Secured onsite self parking (USD 5 per day)
Transfers
Airport shuttle from 7:00 AM to 6:30 PM*
Other information
Designated smoking areas
No alcohol allowed onsite
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:00 AM
Coffee shop
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
Toys
Children's books
What to do
Free use of nearby fitness center
Hiking/biking trails nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Traditional architecture
Accessibility
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Sleep well
10 bedrooms
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony or patio
Yard
Individually furnished and decorated
Separate dining area
Separate living room
Heated floors
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Microwave
Free bottled water
Highchair
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 5 for adults and USD 5 for children
Airport shuttle service is offered for an extra charge of USD 25.00 per vehicle (roundtrip)
Late check-out can be arranged for an extra charge
Credit card charges are subject to an extra charge of 10 percent
Heating is available for an extra charge of USD 5 per night
Kitchen/kitchenette use is available for an extra charge
Renovations and closures
The property will be renovating from October 21 2024 to November 10 2024 (completion date subject to change). The following areas are affected:
Front desk
During renovations, the hotel will make every effort to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 5 per pet, per day
Parking
Secured self parking costs USD 5 per day
Pool, spa, & gym (if applicable)
Children under 6 years old are not allowed in the fitness facility without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Las Gardenias Cuenca
Las Gardenias Cuenca
Hotel Las Gardenias Hotel
Hotel Las Gardenias Cuenca
Hotel Las Gardenias Hotel Cuenca
Frequently asked questions
Does Hotel Las Gardenias offer free cancellation for a full refund?
Yes, Hotel Las Gardenias does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Las Gardenias?
Yes, pets are welcome. There's a charge of USD 5 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Las Gardenias?
Yes. Self parking costs USD 5 per day.
Is airport shuttle service offered by Hotel Las Gardenias?
Yes, an airport shuttle is available from 7:00 AM to 6:30 PM on request. The charge is USD 25.00 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Las Gardenias?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-out is available.
What is there to do at Hotel Las Gardenias and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a fitness center and a garden.
Does Hotel Las Gardenias have any outdoor private spaces?
Yes, every room features a balcony or patio and a yard.
What's the area around Hotel Las Gardenias like?
Hotel Las Gardenias is in Downtown Cuenca, a short 6-minute drive from Cuenca (CUE-Mariscal Lamar) and 6 minutes' walk from San Sebastian Plaza.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 11, 2024
The property was great due to how close it was to the central part of the city. The staff were very helpful and polite. The hotel was clean and very well maintained. The only thing was you needed to be buzzed into the hotel after past 10pm. You would need for someone to let you in from the street after 10pm.
Fausto
Fausto, 6-night trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2024
Right in Centro
William
William, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
May 20, 2024
Wilmer
Wilmer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2024
The rooms were clean and the staff was extremely helpful.
William
William, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 24, 2024
When i got there they had given away all their rooms, and had no rooms available, even though i had confirmed my reservation online less tha one hour before getting there. If it appears available and you confirm a room through expedia, it should be guaranteed.
Maria
Maria, 1-night trip
Verified Expedia guest review
6/10 Good
Feb 7, 2024
Willmer
Willmer, 2-night trip
Verified Expedia guest review
2/10 Poor
Oct 9, 2023
Andres
Andres, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 7, 2023
Excelente lugar, habitación muy limpia y completa, ubicación perfecta para salir a conocer el centro histórico.
Miguel
Miguel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 17, 2023
Hotel Las Gardenias in Cuenca Ecudar
The staff were friendly and very helpful. The breakfast is very good. The room we had was small but clean and had a small balcony that was a bonus. We enjoyed our stay and if we ever make it back we would stay there again.
Bonnie
Bonnie, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 7, 2023
William
William, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2021
Wheelchair user is satisfied
I am a wheelchair user and these folks took excellent care of me at very economical prices. I am happy I stayed here for two weeks. 10/10 satisfied.
Jeffrey
Jeffrey, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 26, 2020
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 18, 2020
Excellent
Great hotel and staff. Location is great and the rooms are comfy. Only issue is coming in and out of the building. The gate is locked a lot of the times and you have to ring the bell every time to get in/out. They are also very strict on the maximum guest per room policy. Overall very happy with my stay as the price to value Is unbeatable.
Jason
Jason, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2019
Imani
Imani, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2019
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Jul 13, 2019
Art museum and gringo cafe close by
Excellent staff and location although the WiFi could use some improvement but that’s so typical around here.
Michael
Michael, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2019
Staff is very friendly and helpful. Much appreciated in a new place! Made me feel welcomed.
Verified traveler
1-night family trip
Verified Travelocity guest review
6/10 Good
Jan 2, 2019
Verified traveler
6-night trip
Verified Expedia guest review
8/10 Very Good
Dec 1, 2018
Nice clean room with balcony, well located, and consistently warm shower! Only issue was poor wifi, the connection drops all the time.
Sal
Sal, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 14, 2017
Excellent location, quiet and excellent staff.
Hotel is located in Centro Historico and thus is well located. Room was clean and reasonably large in size. Shower had lots of hot water and staff were very helpful. Some of whom spoke English which certainly helped. I think for half my stay I was the only guest in the place which didn’t hurt. The main doors to the hotel were almost always locked so getting in and out was sometimes a little tricky. It took a little getting used to do. Other than that the place was good value.
Dave
Dave, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2017
Nice hotel. Very central.
Beautifully decorated and clean. Andreas, front desk was very helpful and spoke English which was very helpful to us.
john
john, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 19, 2017
The hotel was everything I wanted close to the center of the city. The staff were friendly and very helpful even gave me an early breakfast on my last day so that I had lots of time to catch my bus to Quito.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Mar 31, 2024
Debo decir que hubo un inconveniente, por desconocer el uso de un lavatorio, pero fue bien resuelto y no tengo quejas. Gente agradable, educada y buena. Muy buena atención
ARISTOTELES
ARISTOTELES, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2023
Es un hotel muy comodo y familiar
Katy
Katy, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2023
Bien. Sobre explotación del personal parabla afluencia de personas