The negatives. A lovely building but the old part is in need of TLC, it looks tired. Breakfast is a buffet, plentiful but uninspiring ie you won't starve but that's as far as it goes. There aren't enough staff generally in the hotel so service is patchy and at times unsatisfactory (I'm sure they're trying hard but just not enough of them !) The spa closed earlier on the weekend, which seemed counter intuitive. The young lady on the spa reception was not a good advert for customer service, we asked to hire robes towel and slippers as a 'bundle' and were told there were no bundles available despite half a dozen being clearly visible ( no explanation and we didn't have the energy to argue the point ) we ended up just getting a towel and slippers but it was a bit confusing ! The good things ! The Parsonage main building is very impressive and charming, the lights along the drive are a nice touch. Parking was plentiful and close by. A few of the staff on reception were very friendly and helpful, our bathroom was nicely done (though there were broken floor tiles). The food at The Fat Abbott (pub next door) was lovely and the waiters were very attentive especially the young dark haired guy on Sat night, well done that man ! The location is great for getting into York as the bus stop is about 50 yds away.
To round up, it's not good enough for the prices they charge. Sadly wouldn't stay there again. Someone needs to invest time and money in this faded old beauty !