8/10 Very Good
Nov 27, 2024
SO close to a 5 Star Experience
The Midland is SO close to being an absolutely brilliant hotel. And the customer service when you're there (I genuinely wouldn't even bother trying in advance) is absolutely brilliant.
It's in a great location, the rooms are quirky and fun and the showers are great. What more could I ask for? 3 small improvements
1. Allergens on food menu (and for what the food is, it's a touch expensive)
2. Earlier breakfasts - considering how many people stay there for work, having 7.30 as the earliest time for breakfast isn't helpful at all
3. Temperature in rooms. I've now stayed in the Midland twice, and on both occasions the rooms have been uncomfortably hot, with no ability to cool them down aside from opening a window by the tiny amount they can actually open (and if you're roadside, you don't want that)
Andi
Andi, 4-night business trip
Verified Hotels.com guest review