When you stay at Auckland Phoenix Palm, you'll be within a 10-minute drive of Auckland Ferry Terminal and University of Auckland. Guests will have free perks like WiFi and self parking. Also, Mt. Eden and Queen Street Shopping District are within a short drive.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 9 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Room service
Services
Front desk (limited hours)
Laundry facilities
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 3 percent
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Auckland Phoenix Palm Apartment
Auckland Phoenix Palm
Auckland Phoenix Palm Motel
Auckland Phoenix Palm Auckland
Auckland Phoenix Palm Motel Auckland
Frequently asked questions
Does Auckland Phoenix Palm offer free cancellation for a full refund?
Yes, Auckland Phoenix Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Auckland Phoenix Palm?
Sorry, pets aren't allowed.
Is parking offered on site at Auckland Phoenix Palm?
Yes, there's free self parking.
What are the check-in and check-out times at Auckland Phoenix Palm?
Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM.
Is there an onsite casino at Auckland Phoenix Palm?
No, this motel doesn't have a casino, but SkyCity Casino (8-min drive) is nearby.
Does Auckland Phoenix Palm have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a microwave.
What's the area around Auckland Phoenix Palm like?
Auckland Phoenix Palm is a short 7-minute walk from Auckland Greenlane Station and 4 minutes' walk from Ellerslie Racecourse.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 10, 2024
Would stay again
Gert spot, Quiet, Clean and location is good
Penny
Penny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
C D
C D, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Great base near Ascot hospital
Stayed here for 5 nights. Clean and tidy unit with cooking facilities and easy parking right outside your door. It’s on a side street off Greenlane which was very quiet but with easy access to Remuera and the motorway. 5 minute walk to Ascot hospital - perfect base if you’re needing to be close to loved ones in hospital. Price was also very reasonable
Ross
Ross, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Karl
Karl, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
So handy to private hospital. Great water pressure in shower. Really lovely motel
Karl
Karl, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
Close enough to Greenlane hospital, and good price. Close to other amenities
Janice
Janice, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2024
Would stay again.
Derek
Derek, 2-night trip
Verified Expedia guest review
2/10 Poor
Jul 21, 2024
Don’t stay here.
Bedspreads were disgustingly filthy and stained. Microwave door smeared with food.
Corners of floor in bathroom dusty.
Bed wasn’t great.
R
R, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2024
Clean and cook top available even. Everything you need. Close to Ascot private hospital. Perfect.
Karl
Karl, 2-night family trip
Verified Expedia guest review
6/10 Good
May 14, 2024
G
G, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 13, 2024
Ideal location for the purpose of our visit to Auckland Great kitchen facilities and and sleeping layout. Will certainly stay again.
Sue
Sue, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 4, 2024
Unexpected stay
My stay was day of unexpected hospital recuperation. Although it wasn't planned, I was well looked after. The management offered help in any way I needed. They were truly a blessing.
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2024
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 1, 2024
Convenient to Ascot Hospital
I needed a place to stay before & after an overnight stay in the Ascot hospital. This motel was perfect walking distance and close to restaraunts before my check-in (the next day) and also the following day (after the overnight surgery day)
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 11, 2024
There was no milk in the fridge for coffee.
G
G, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 27, 2024
Absolutely amazing! Thank you.
Victoria
Victoria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 16, 2024
Perfect for our stay
Debra
Debra, 3-night trip
Verified Expedia guest review
6/10 Good
Feb 29, 2024
As what you’d expect for price
For the price it’s what I’d expect some areas not cleaned as well as they could’ve been, bed was pretty hard but over all good value for money
Gareth
Gareth, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 8, 2024
We highly recommend the Phoenix Motel. It felt like hi r away from home 😊
Alan
Alan, 8-night trip
Verified Expedia guest review
8/10 Very Good
Jan 21, 2024
Nice motel representing good value. Only thing i'd ask is that the bed has a softer feel to it on top
Richard
Richard, 2-night family trip
Verified Wotif guest review
8/10 Very Good
Jan 20, 2024
Clean, comfortable, affordable and friendly staff. Some things a bit tired e.g broken parts in fridge. Great spot and nice and quiet.