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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Ciputra World Mall

Choose dates to view prices

Photo gallery for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Outdoor pool
Exterior
View from room
Interior entrance
Suite | Living room | 42-inch LED TV with digital channels, TV
Treat yourself to luxury at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International, where you can unwind with a massage or aromatherapy treatment at the onsite spa. Enjoy shopping on site, grab a coffee from the café, and take advantage of dry cleaning services. With an outdoor pool and children's pool nearby guests have praised this hotel’s location near Ciputra Golf Club.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$57 nightly
The total price is $63
Jul 23 - Jul 24
Total includes taxes and fees

Why we love this property

Spa serenity
The spa offers daily treatments like aromatherapy and body scrubs. Couples enjoy special rooms. A sauna, hot tub, and fitness room complete this haven.
Breakfast and bites
From cooked-to-order breakfast to cafe treats and restaurant dining, this hotel delivers. A bar rounds out the culinary lineup.
Pillow paradise
Step into luxury with personalized pillow options and late-night room service. Blackout drapes ensure perfect sleep after in-room massages.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Grand Deluxe King

1 bedroom, minibar, in-room safe, desk

Grand Deluxe King

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Twin Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Twin Bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Twin

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe

Superior Deluxe | 1 bedroom, minibar, in-room safe, desk

Superior Deluxe

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club Deluxe

1 bedroom, minibar, in-room safe, desk

Executive Club Deluxe

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Club Grand Deluxe

1 bedroom, minibar, in-room safe, desk

Executive Club Grand Deluxe

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Superior Deluxe

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
9.4 out of 10, Exceptional, 96 reviews
The price is $62
$56 nightly
$62 total
Total includes taxes and fees
Jul 4 - Jul 5
Doubletree By Hilton Surabaya
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About the neighborhood

Map
Jl. Mayjen Sungkono Kav. 87, Surabaya, East Java, 60225

What's nearby

  • Ciputra World Mall - 1 min walk - 0.0 km
  • Surabaya Zoo - 2 min drive - 2.0 km
  • Royal Plaza Surabaya - 4 min drive - 3.7 km
  • Pakuwon Mall - 5 min drive - 6.1 km
  • Tunjungan Plaza - 6 min drive - 4.8 km

Getting around

  • Surabaya (SUB-Juanda) - 35 min drive
  • Surabaya Pasar Turi Station - 20 min drive
  • Tandes Station - 21 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪KOI Thé - ‬1 min walk
  • ‪Mango Bomb - ‬1 min walk
  • ‪Linkafe - ‬1 min walk
  • ‪Sushi Tei-Ciputra World - ‬1 min walk

About this property

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

When you stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International, you'll be within a 10-minute drive of Pakuwon Mall and Tunjungan Plaza. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 212 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (IDR 60000 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 302500 to 302500 for adults, and IDR 151250 to 151250 for children
  • Airport shuttle service is offered for an extra charge of IDR 440220 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Parking

  • Valet parking costs IDR 60000 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Hotel Ciputra World Surabaya
Hotel Ciputra World
Ciputra World Surabaya
Ciputra World
Hotel Ciputra World Surabaya, Java
Hotel Ciputra World Surabaya

Frequently asked questions

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offer free cancellation for a full refund?

Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 5:00 PM.

Are pets allowed at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yes, an airport shuttle is available. The charge is IDR 440220 per vehicle one-way.

What are the check-in and check-out times at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is noon. Express check-in is available.

What is there to do at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International and nearby?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has a spa and an outdoor pool, as well as a fitness center.

Are there restaurants at or near Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yes, there's an onsite restaurant.

What's the area around Hotel Ciputra World Surabaya managed by Swiss-Belhotel International like?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is a short 1-minute walk from Ciputra World Mall and 17 minutes' walk from Surabaya Town Square.

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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Loacti o n near from mall,and everything's good
Ozy, 2-night trip

10/10 Exceptional

Wonderful staff
Him, 7-night trip

8/10 Very good

enjoyed stay
3-night trip

10/10 Exceptional

Stayed for 6 nights. Staff were very friendly and the location is very convenient being attached to the mall.
Stephen, 6-night trip

10/10 Exceptional

Great hospitality.
CHAN FAI, 2-night trip

4/10 Fair

poor wifi
mehmet engin, 1-night trip

10/10 Exceptional

It is a great hotel and excellence service but wish the pool was heated.
Joni, 3-night trip

10/10 Exceptional

Outstanding Hotel in Surabaya

Ciputra World is always the best place to stay in Surabaya. It's been my go to place for several years. Too bad the connected shopping mall is not doing too well.
August, 2-night trip

8/10 Very good

Nice comfort stay

Overall good. Only first 2 nights the drainage pipes gave off foul smell. Breakfast spread are fantastic.
Stephen Chia, 5-night trip

6/10 Good

Transit stay

The arrival and parking arrangements were both unclear and inconvenient. The room was good but the breakfast indifferent. I would stay again but the hotel may not be my first choice.
Michael, 1-night trip

8/10 Very good

Hot water was only warm. Starting to show its age
Leonard, 3-night trip

8/10 Very good

いつも利用させて頂いております。今回の滞在も快適に過ごせました。ロビーのACが早く修理されると良いですね。また、サウナの近くにロッカーが有れば、より使いやすいですね。
Tadashi, 3-night trip

10/10 Exceptional

Gatot, 1-night trip

4/10 Fair

YUSUKE, 2-night trip

6/10 Good

壁が薄く隣りの部屋のいびきがうるさくて眠れませんでした。いいホテルですが、電源の場所が不便だったり、お湯の調整が難しかったりと設備が微妙です。朝食は豊富ですが、寿司が腐っていて吐き出しました。
Hideo, 2-night trip

6/10 Good

Well Priced But Non-Stop Religion Songs

WAI MING ARION, 5-night trip

10/10 Exceptional

Yoshito, 3-night trip

8/10 Very good

PINSHI, 3-night trip

10/10 Exceptional

SUJIN, 2-night trip

10/10 Exceptional

とてもきれい。快適な滞在ができとても良かったです。朝食もとても美味しかった
Ryo, 1-night trip

8/10 Very good

Bernard Fabio, 2-night trip

10/10 Exceptional

Amazing….10/10! Highly recommend.
Ruth, 14-night trip

8/10 Very good

Hideo, 2-night trip

8/10 Very good

satoshi, 2-night trip

10/10 Exceptional

とてもスタッフの対応が良いホテルです。チェックアウト後、服を部屋に忘れたのですが、急いで見つけて届けてもらいました。朝食も目移りするくらい豪華なビュッフェです。
Naoki, 1-night trip