At Quest Atrium Serviced Apartments, you'll be within a 10-minute drive of Cuba Street Mall and Interislander Ferry Terminal. Guests can enjoy the sauna, and continental breakfast is available daily. Apartments feature bonuses like kitchenettes and washers/dryers, along with LED TVs and free WiFi. Fellow travelers love the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Filipino
At a glance
Property size
50 apartments
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The property’s pool, gym and sauna is closed on Good Friday, Christmas Day, Boxing Day and New Year's Day.
Guests 16 and older have access to the fitness center and heated pool at Habit Health, 656 yards (600 meters) away. Guests must complete registration before accessing the facilities. Last entrance is 1-hour before closing, daily.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Onsite self parking (NZD 25 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Beach
Near the beach
Pool/Spa
Sauna
Steam room
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
Self parking on site (NZD 25 per night; includes in/out privileges)
Wheelchair-accessible parking available
Limited onsite parking
Height restrictions apply for onsite parking
Kitchenette
Refrigerator
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Dining
Continental breakfast available for a fee daily 8:00 AM–11:00 AM: NZD 15-15 for adults and NZD 15-15 for children
Bedrooms
Bed sheets provided
Rollaway/extra beds: NZD 30.00 per day
Bathrooms
Shower
Towels provided
Hair dryer
Free toiletries
Living spaces
Sitting area
Entertainment
50-inch LED TV with cable service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Heating
Portable fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Daily housekeeping
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Location highlights
Near the airport
Near a train station
In the business district
In the city center
Near a health or beauty spa
Near a hospital
Things to do
Indoor pool access nearby
Health club access nearby
Fitness facilities nearby (free access)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
50 rooms
9 floors
1 building
Built in 2004
Fees & policies
Refundable deposits
Deposit: NZD 300 per accommodation, per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 15 to 15 for adults, and NZD 15 to 15 for children
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Cribs/infant beds are available for NZD 15.0 per night
Rollaway beds are available for NZD 30.00 per day
Parking
Self parking costs NZD 25 per night with in/out privileges
Parking height restrictions apply
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Does Quest Atrium Serviced Apartments offer free cancellation for a full refund?
Yes, Quest Atrium Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Atrium Serviced Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Atrium Serviced Apartments?
Yes. Self parking costs NZD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Quest Atrium Serviced Apartments?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Quest Atrium Serviced Apartments and nearby?
Quest Atrium Serviced Apartments has a sauna and a steam room, as well as access to a nearby health club.
Does Quest Atrium Serviced Apartments have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Quest Atrium Serviced Apartments like?
Quest Atrium Serviced Apartments is in Wellington CBD, a short 12-minute walk from Cuba Street Mall and 7 minutes' walk from Lambton Quay.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
Oct 7, 2024
Watch out for hefty deposit charge
Hotel itself was good, however they charge a significant “deposit” even though the room is fully pre-paid and there is no mini-bar etc.
Still waiting for the deposit to be released to my personal card a number of days later. Nobody else does this in the city - beware.
Verified traveler
2-night business trip
Verified Hotels.com guest review
2/10 Poor
Sep 5, 2024
Quest is usually a nice semi spacious stay. But this was a tiny pokey room w a v small double bed. Felt more Like a student accommodation. Slow lifts not to mention that the ENTIRE time I stayed they were testing the fire alarm for EVERY room in the complex. Forcing me to leave my room for hours while they did this. Not able to do the work i needed to do. No offer of any discount at all. Very poor I thought. Will not be staying again.
Steve
Steve, 1-night business trip
Verified Wotif guest review
4/10 Fair
Aug 28, 2024
Even though the room was not cheap ,had to pay for parking which I wasnt informed
TV didnt work & it was a very small & cramped
For the price...not good
Wendy
Wendy, 1-night trip
Verified Wotif guest review
4/10 Fair
Aug 22, 2024
Rehana
Rehana, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
Angus
Angus, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2024
Darren
Darren, 1-night trip
Verified Wotif guest review
6/10 Good
Aug 3, 2024
We stayed on Level 5, day after day all we
Richard
Richard, 4-night romance trip
Verified Lastminute guest review
8/10 Very Good
Jul 27, 2024
The staff were fantastic
The room is a bit dated but comfortable
Shame the pool is so far away especially when you can smell the chlorine !
David
David, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 2, 2024
Kathryn
Kathryn, 9-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 27, 2024
Mike
Mike, 6-night trip
Verified Wotif guest review
6/10 Good
Jun 17, 2024
Te Hurutea
Te Hurutea, 1-night trip
Verified Expedia guest review
2/10 Poor
Jun 2, 2024
Worse stay ever, rooms suck and different from the pictures and no pool like advertised, avoid at all costs..
Nathan
Nathan, 1-night family trip
Verified Wotif guest review
8/10 Very Good
May 26, 2024
Occassional noise coming from the adjacent highway
Khairul Anuar
Khairul Anuar, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Good value for money
Matthew
Matthew, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 14, 2024
Second stay at the Quest Atrium. Great location and friendly and helpful staff.
Chris
Chris, 2-night romance trip
Verified Wotif guest review
6/10 Good
May 11, 2024
A little tricky to navigate to the car park, but overall, a good experience.
John
John, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 30, 2024
quite good
The Quest Atrium is in a prime position in Wellington, yet it was difficult to find a place to stop in front of the building. There is plenty of parking behind the Hotel if you need to check in. The room was large enough, but had too much furniture in it especially since the air conditioning unit is on the floor in front of the balcony. It was very quiet , because the room was facing the inner courtyard . I was impressed by the friendly and helpful staff !!
Gerard
Gerard, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 19, 2024
Pretty dated, small and not particularly nice.
Bed and room was clean, needs an update.
Good desk support although the staff clearly had a cold and shouldn’t be at work.
James
James, 2-night trip
Verified Wotif guest review
2/10 Poor
Mar 26, 2024
not very spacious, it says there is a pool at the hotel but you have to walk 7 minutes to get there which wasn’t very convenient as we had expected for it to be there. the customer service wasn’t great the women who delt with us didn’t know what she was doing. when we had questions we were not given answers and had to ask for the manager
Corban
Corban, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 24, 2024
Duane
Duane, 2-night trip
Verified Expedia guest review
6/10 Good
Mar 24, 2024
On arrival reception was closed with a number to call. As we were having phone problems fortunately gentleman staying at the units made contact on our behalf. It appears that the apartments may be used for long term housing as one person we spoke to had been there for 8 months. On opening our curtains we looked into a room that looked like it had been occupied by squatters as there was rubbish in the room and onto the balcony. On arrival back on our second day at 4.30pm our room had still not been serviced and as such just got some new towels. Definitely would not recommend staying here and question some of the reviews.
Ian
Ian, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 19, 2024
Amanda
Amanda, 2-night trip
Verified Wotif guest review
8/10 Very Good
Feb 25, 2024
The room was clean and comfortable.
Wendy
Wendy, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 18, 2024
Small studio apartment. Hope they put in better black out curtains. Reception was very nice.