6/10 Good
Jul 5, 2023
There was a problem with the type of the accommodation but finally when the manager involved we received the right type as per the booking. Even we needed to wait until 7pm to get in the accommodation. Only one guy from the reception was very polite but the rest didn’t show the correct attitude to us as clients.
Also it appeared that there is communication between the office and the person who is responsible for the check out procedure. The guy arrived at 9am even I said 3 times that I want to check out about 10am. The latest time for this was 11am.
Anyway the apartment was very nice and comfortable. So many thanks to the manager from the office who take care of us and arranged this apartment after the mistake that happened.
Thank you.
Srebryo
Srebryo, 3-night trip