Quest Rotorua Central

4.0 star property
City-center aparthotel within easy reach of Polynesian Spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Rotorua Central

Executive Studio, 1 King Bed, Hot Tub | Desk, laptop workspace, blackout drapes, soundproofing
Front of property - evening/night
Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher
Reception
Directors Suite | Living room | 43-inch LCD TV with digital channels, TV

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Kitchenette
    Kitchenette
  • Refrigerator
    Refrigerator
  • Air conditioning
    Air conditioning
Main amenities
  • 36 smoke-free apartments
  • Daily housekeeping
  • Breakfast available
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Kitchenette
  • Cable/satellite TV service
  • Daily housekeeping
  • Washer/dryer
  • Blackout drapes/curtains
  • Elevator
The price is $149
includes taxes & fees
$129 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Studio, 1 King Bed, Hot Tub

Highlights

Balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Kitchenette
Refrigerator
Dishwasher
HDTV
  • 431 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Directors Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor spa tub
Air conditioning
Kitchenette
Refrigerator
Dishwasher
  • 427 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Bedroom, Hot Tub

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor spa tub
Air conditioning
Kitchenette
Refrigerator
Dishwasher
  • 441 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dishwasher
HDTV
Washer/dryer
  • 462 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Studio

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dishwasher
HDTV
Washer/dryer
Blackout drapes/curtains
  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
1192 Hinemoa Street, Rotorua, 3010

What's nearby

  • Rotorua Night Market - 3 min walk - 0.3 km
  • Rotorua Central Mall - 5 min walk - 0.5 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Eat Street - 10 min walk - 0.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬3 min walk
  • ‪Kfc - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬5 min walk
  • ‪El Mexicano Zapata Express - ‬8 min walk

About this property

Quest Rotorua Central

When you stay at Quest Rotorua Central, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and parasailing. Bonuses like washers/dryers, refrigerators, and microwaves are in all apartments. Fellow travelers say great things about the helpful staff and location.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 3 percent for credit card payments
  • The front desk is open daily from 8:00 AM - 7:00 PM
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Free offsite parking within 656 ft
  • Street parking available

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 8:00 AM–9:00 AM: NZD 15 per person

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 35.0 per night

Bathrooms

  • Shower
  • Eco-friendly toiletries
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Library

Entertainment

  • 43-inch LCD TV with cable/satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the airport
  • In the business district
  • In the city center
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Rafting nearby
  • Rock climbing nearby
  • Boat tours nearby
  • Water skiing nearby
  • Golf nearby
  • Sailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 36 rooms
  • 4 floors
  • 1 building
  • Recycling
  • Double-glazed windows

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 15 per person
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Cribs/infant beds are available for NZD 15.0 per day
  • Rollaway beds are available for NZD 35.0 per night

Policies

Onsite parties or group events are strictly prohibited.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua

Frequently asked questions

Does Quest Rotorua Central offer free cancellation for a full refund?
Yes, Quest Rotorua Central does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Rotorua Central?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Rotorua Central?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Quest Rotorua Central?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Quest Rotorua Central and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course.
Does Quest Rotorua Central have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Quest Rotorua Central like?
Quest Rotorua Central is in the heart of Rotorua, a short 8-minute walk from Polynesian Spa and 3 minutes' walk from Rotorua Night Market. Travelers love the aparthotel's prime location.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Retirement Travelers
Excellent central location in downtown Rotorua, friendly staff, clean comfortable room, and fair price for the stay. Easy walk to the east end food court and the lakefront.
Steven, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Central Location
The hotel is in the city centre. Walking distance to cafes and restaurants. Parking is limited and inexpensive.
Darren, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Horrible service
Don't expect friendly service. As a guest, I felt like I was an inconvenience to them. For example when the receptionist found out I had given her my first name not last name when asked for name name at check in, she gave a very rude and unimpressed look. She then tried to blame me for why the reservation could not be located as she was searching the system for only last names. After the horrible check in experience, I then found out they were also performing an early morning pressure cleaning of the rooms windows. This was not advised prior to booking. When asked what time, the response was just "very early". I am a light sleeper so I had been looking forward to a good night of sleep before an important meeting the next day. So I asked if I could move rooms or (given I booked at 3pm on the day and this happened minutes after booking) if I could cancel so I could move to a different hotel where my sleep would not be disturbed. I was told there was no other rooms available and they refused to provide a refund. Eventually after I persisted they found another room. I see when you search the hotel online you can see they have never in years apologised to any negative reviews and instead blame guests. This was consistent with my experience.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

james, 2-night trip
Verified Hotels.com guest review

6/10 Good

There are better hotels in the area with the same price.
Tiffany Yuting, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed staying at the Quest Central, great location, walkable to local parks, groceries etc. we had a car so there is free parking on the street. Staff very helpful and rooms have a kitchen and good utensils.
Tony, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Stacey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Dean, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The property was terrific, clean, comfortable and very close to shops, cafes and restaurants
colin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our stay was wonderful. The property was walking distance from dining, shopping, and bars. The lake and hot pool options were really close, too. The room had a private hot tub which was delightful, especially in the evenings, but there were also AC units inside which was great. The room had everything we could need for our stay and the tv had a bunch of free movie options to fill spare time. The reception staff member was also very helpful and friendly, with lots of guidance about things like parking and entertainment options in the area. The only drawback for us was with parking - the on-street parking has a 1 hour limit on weekdays, but there's paid parking that can be booked in advance through the hotel, a paid carpark a block away. All-in-all it we had a lovely stay and will definitely visit again sometime.
Fernanda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Auckland -perfect location for an amazing stay
We enjoyed our stay here immensely. It is a beautiful room in a convenient location for all our adventures. The staff was incredibly helpful and kind. I highly recommend this location! The only things that were minor complaints were that the bathroom vanity was incredibly small with plenty of space that it could have been expanded. Additionally, we struggled to keep the room as cool as we would have preferred. We were there in winter, and the heat kept kicking on, despite our best efforts. Otherwise, the room was fabulous! We would definitely stay here again!
Melissa, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

We made the mistake of not getting parking but the Manager was most helpful and pleasant
JOHN, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matias, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Micheal, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Laura, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Location, friendly and helpful staff, cleanliness
Chor Yeong, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Location was good, check in/out was easy. Facilities are a bit dated but otherwise fine for a short stay.
Jem, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is right in the middle of the city centre with easy access to cafes and a short walk to the water of the lake. It was great to have a kitchen to cook our own meals as we wanted. Staff was very friendly.
Ariana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alan, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Walkable distance to most of the places
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place with a nice bed and a place to do laundry. Down town Rotorua so it was easy to get to everything.
Joseph, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

It was what exactly what we thought it would be when booking the stay. Convenient to the areas activities.
Stephen, 3-night romance trip
Verified Expedia guest review