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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Mountain hotel with indoor pool, near Tri State Racetrack and Gaming Center

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Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Exterior
Indoor pool
Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Close to the action of Mardi Gras Casino, Holiday Inn Express Hotel & Suites Cross Lanes invites you to enjoy a warm welcome. Relax by the fireplace in the lobby or take a refreshing dip in the indoor pool. With free breakfast buffet and manager's reception, helpful staff are on hand to ensure your stay is nothing short of exceptional.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The current price is $129
includes taxes & fees
$115 per night
May 11 - May 12

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Room amenity

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
9.4 out of 10, Exceptional, 933 reviews
The price is $104
includes taxes & fees
$93 per night
Apr 27 - Apr 28
Sleep Inn & Suites Cross Lanes - South Charleston
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About the neighborhood

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313

What's nearby

  • Tri State Racetrack and Gaming Center - 3 min drive - 2.3 km
  • Mardi Gras Casino - 4 min drive - 2.5 km
  • Shawnee Sports Complex - 5 min drive - 4.9 km
  • Charleston Coliseum & Convention Center - 13 min drive - 18.3 km
  • Southridge Center - 14 min drive - 17.5 km

Getting around

  • Charleston, WV (CRW-Yeager) - 23 min drive
  • Charleston Station - 15 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪T & M Meats - ‬5 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Cookout - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

When you stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG, you'll be within a 15-minute drive of Charleston Coliseum & Convention Center. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Guests under 16 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Cross Lanes by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, this hotel doesn't have a casino, but Mardi Gras Casino (4-min drive) is nearby.

What is there to do at Holiday Inn Express Hotel & Suites Cross Lanes by IHG and nearby?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG has an indoor pool and a 24-hour fitness center.

What's the area around Holiday Inn Express Hotel & Suites Cross Lanes by IHG like?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG puts you in the heart of Cross Lanes. Popular attractions include Charleston Coliseum & Convention Center, which is 13 minutes away by car.

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Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Children
Location
Water
Restaurant
Trip
Shower

What guests liked

  • Breakfast options were great with a wide variety and friendly staff to keep things stocked. (46 reviews)
  • The pool area was very clean and nice, providing a great experience for families. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

comfortable and friendly hotel

Wonderful hotel stay. All staff were very friendly and helpful. Room was spacious, comfortable and clean. Comfortable bed and pillows, which is not always the case at many hotels. Breakfast was as good as many restaurants and had a good variety. Nice location as well - away from the direct traffic, but just around the corner from stores and restaurants. Would stay again.
1-night trip

10/10 Exceptional

Excellent breakfast and hotel very clean
Linda, 1-night trip

8/10 Very good

Awesome stay overall

This was a good place to stay with my family . Complimentary breakfast, heated indoor pool , and friendly service . The only hiccup I would say would be to check in on time if not your room can be mixed up and rebooked with someone else . The issue was corrected accordingly but it still made me uncertain with rebooking. Outside of this minor incident , I enjoyed my stay !
Kirsie, 3-night trip

10/10 Exceptional

Nice and clean Nice staff Nice breakfast 10/10
Adil, 1-night trip

10/10 Exceptional

Loved

The front desk lady was the sweetest and so helpful and understanding.
jepordy, 1-night trip

10/10 Exceptional

Friendly staff. Excellent breakfast. Comfortable beds.
Jerred, 1-night trip

10/10 Exceptional

Family visit

Traveled to area visit my daughters family. Everything was very clean. The beds were comfortable. Staff was very nice and helpful. Enjoyed the pool area. Hotel is close to lots of shopping, casino and restaurant options. The breakfast buffet was incredible with fresh options. Will stay here again in the future. Free parking. Very good price compared to other hotels in the area. You won't regret staying here.
sallie, 1-night trip

10/10 Exceptional

Nice stay

Nice find. Staff was attentive and friendly. Dog friendly. Clean. Great breakfast.
Christopher, 1-night trip

10/10 Exceptional

Easy access from highway, clean and neat, lots of dining options nearby.
John, 1-night trip

10/10 Exceptional

Property is very neat and a great spread of breakfast
Praveen, 1-night trip

10/10 Exceptional

Nice pool
Mark, 1-night trip

10/10 Exceptional

The check in was super easy and the girl at the desk was super friendly. We were well pleased with the room and slept well! The breakfast was amazing and the staff was, again, very friendly. We will be using this hotel again for future visits to Cross Lanes!
Jessica, 1-night trip

8/10 Very good

Nice Clean and Quiet

Nice clean and quiet. Low water pressure on shower. Raisedsink bowl hard to navigate. Great coffee and breakfast variety.
DIANE, 1-night trip

10/10 Exceptional

Everything was great
Michael, 1-night trip

10/10 Exceptional

Everyone there was so nice! We slept well and beds were comfortable. Whole place was clean and the breakfast was great! Staff was more than amazing and accommodating.
Mia, 1-night trip

10/10 Exceptional

Friendly, Clean, Comfortable and Warm

Everything was good. The room we were in had a stain in the floor and the bed side shades were worn out, but everything seemed clean, beds were comfy, shower was clean and hot!
Jessica, 1-night trip

10/10 Exceptional

Quick and easy off/on from highway. Check in was smooth, multiple restaurant options nearby, comfortable room with no noise heard. Great breakfast.
Jamie, 1-night trip

10/10 Exceptional

We like the ease of traveling from KY & stay here
Richard, 1-night trip

10/10 Exceptional

The room was good and I especially liked the buttons to move the shades up and down. Very unique and wish more hotels had this. And the breakfast oprtions and food were also very good.
Jerre, 1-night trip

8/10 Very good

The customer service was awesome
Pleshette, 2-night trip

10/10 Exceptional

The hotel was clean and comfortable and the staff was excellent!
Tanley, 4-night trip

10/10 Exceptional

Had a nice stay
Lisa, 1-night trip

10/10 Exceptional

Nice olace
Christopher, 1-night trip

10/10 Exceptional

Had a good breakfast for a hotel . FYI .Your not allowed to leave your dog unattended in your room.
Jeff, 1-night trip

10/10 Exceptional

Nice and clean
Santanu, 1-night trip