Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190
What's nearby
Pacific Place - 1 min walk - 0.0 km
fX Sudirman Mall - 11 min walk - 0.9 km
Gelora Bung Karno Stadium - 7 min drive - 5.4 km
Grand Indonesia - 7 min drive - 6.4 km
Kota Kasablanka Mall - 9 min drive - 8.6 km
Getting around
Halim Perdanakusuma Intl. Airport (HLP) - 26 min drive
Soekarno-Hatta Intl. Airport (CGK) - 42 min drive
Kuningan Station - 5 min drive
Pancoran Station - 6 min drive
Rasuna Said Station - 7 min drive
Istora MRT Station - 9 min walk
Senayan MRT Station - 14 min walk
Bendungan Hilir Station - 19 min walk
Airport shuttle (surcharge)
Restaurants
Ippudo - 1 min walk
Shaburi - 1 min walk
Kintan - 1 min walk
Pa.So.La - 2 min walk
Tanamera Coffee - 1 min walk
About this property
The Residences at The Ritz-Carlton Jakarta, Pacific Place
At The Residences at The Ritz-Carlton Jakarta, Pacific Place, you'll be within a 10-minute drive of Blok M Square and Bundaran HI. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include washers/dryers and refrigerators. Public transportation is just a short walk: Istora MRT Station is 9 minutes and Senayan MRT Station is 14 minutes.
Languages
Chinese (Mandarin), English, Indonesian, Spanish
At a glance
Hotel size
132 rooms
Arranged over 39 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:30 PM
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
Parking
Onsite self parking (IDR 120000 per day)
Onsite valet parking (IDR 170000 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Shopping
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2007
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Library
Television in common areas
Health club
An outdoor pool
Shopping mall on site
Full-service spa
24-hour pool access
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Portable bathtub seat
Raised toilet seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Roll-in shower
Transfer shower
Lever door handles
Room amenities
Be entertained
MP3 docking station
DVD player
46-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board
Washer and dryer
Window screens
Sleep well
Soundproofed rooms
Alarm clock
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Individually furnished
Separate dining area
Separate living room
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Towels
Stay connected
Desk
Free newspapers
WiFi and wired internet for a surcharge
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Oven
Free bottled water
Cookware, dishes, and utensils
Dishwasher
Dining table
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision.
Fees & policies
Refundable deposits
Deposit: IDR 1000000 per stay
Optional extras
WiFi is available in guestrooms for IDR 330000 per day (rates may vary)
WiFi is available in public areas for IDR 330000 per day (rates may vary)
Wired internet access is available in guestrooms for IDR 330000 per stay (rates may vary)
Wired internet access is available in public areas for IDR 330000 per stay (rates may vary)
Full breakfast is offered for an extra charge of approximately IDR 278000 to 336380 for adults, and IDR 98000 to 118580 for children
Airport shuttle service is offered for an extra charge of IDR 440000 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for IDR 550000.0 per night
Parking
Self parking costs IDR 120000 per day
Valet parking costs IDR 170000 per day
Pool, spa, & gym (if applicable)
Pool open 24-hours
Children under 17 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel
Frequently asked questions
Does The Residences at The Ritz-Carlton Jakarta, Pacific Place offer free cancellation for a full refund?
Yes, The Residences at The Ritz-Carlton Jakarta, Pacific Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Sorry, pets aren't allowed.
Is parking offered on site at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Yes. Self parking costs IDR 120000 per day. Valet parking costs IDR 170000 per day.
Is airport shuttle service offered by The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Yes, an airport shuttle is available. The charge is IDR 440000 per vehicle one-way.
What are the check-in and check-out times at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Check-in start time: 3 PM; Check-in end time: 2:30 PM. Check-out time is noon. Express check-out is available.
What is there to do at The Residences at The Ritz-Carlton Jakarta, Pacific Place and nearby?
The Residences at The Ritz-Carlton Jakarta, Pacific Place has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an onsite restaurant.
Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Residences at The Ritz-Carlton Jakarta, Pacific Place like?
The Residences at The Ritz-Carlton Jakarta, Pacific Place is in Senayan, a short 9-minute walk from Istora MRT Station and 11 minutes' walk from fX Sudirman Mall.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
9.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 25, 2024
Ahmad
Ahmad, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 15, 2024
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Noor Fairuza
Noor Fairuza, 2-night family trip
Verified Expedia guest review
6/10 Good
Jun 8, 2024
Ben
Ben, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 22, 2024
Family Trips with Kids
Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected.
After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2024
Viktor
Viktor, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 26, 2023
Catherine
Catherine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2023
AHMED
AHMED, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 6, 2023
Victor
Victor, 11-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2023
Mike
Mike, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2023
The room was big and clean. location ideal for meetings and restaurants just next to the mall
Arivazagan
Arivazagan, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 17, 2023
Tina
Tina, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 14, 2023
Tina
Tina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 24, 2023
Yashaswi
Yashaswi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 2, 2023
Tracy
Tracy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 26, 2023
Khaled
Khaled, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 2, 2023
Sandra
Sandra, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 3, 2022
Elisa
Elisa, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 26, 2021
Just okay. Not really a 5 stars
Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night)
Bed and pillows are bad (really bad) hurt my back and neck (my wife's too)
Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs
Staffs are great
handry
handry, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 4, 2021
Very Convenient/Great Staff
The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
David
David, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
Mar 23, 2021
Louise
Louise, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2020
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 13, 2020
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 2, 2020
Good but not really on Ritz Carlton High Level!
The apartment was comfortable and with a good setup.
The water dispenser was making too much noise and we had to disconnect it from the plug.
The bathrooms were not totally clean, and we found hairs from the previous resident.
The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied.
The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay.
The button for the floor in one elevator was not working.
The mattress of the bed was of average to low quality.
Breakfast was ok, but nothing to talk about.