Nanjing Road Shopping District - 2 min drive - 2.1 km
Jing'an Temple - 3 min drive - 2.5 km
The Bund - 8 min drive - 9.1 km
Getting around
Hongqiao International Airport (SHA) - 29 min drive
Shanghai Pudong Intl. Airport (PVG) - 46 min drive
Shanghai Railway Station - 9 min drive
Shanghai South Railway Station - 12 min drive
Nanxiang North Railway Station - 18 min drive
Shanghai Natural History Museum Station - 5 min walk
West Nanjing Road Station - 7 min walk
People's Square Station - 12 min walk
Restaurants
丰收日 - 2 min walk
Belloco - 1 min walk
Manne et Santé - 1 min walk
多福苑 - 1 min walk
玛哪胜地 - 1 min walk
About this property
Kempinski The One Suites Hotel Shanghai Downtown
Kempinski The One Suites Hotel Shanghai Downtown puts you just a 5-minute drive from People's Square and Nanjing Road Shopping District. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bistro & Lounge, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a terrace are offered, and apartments have conveniences like washers/dryers and refrigerators. Fellow travelers say great things about the room service. Public transportation is just a short walk: Shanghai Natural History Museum Station is 5 minutes and West Nanjing Road Station is 7 minutes.
Languages
Chinese (Mandarin), English
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property's swimming pool will be closed on every 1st and 15th of the month.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Property amenities
Pool/Spa
Indoor pool
Internet
Free WiFi
Parking and transportation
Self parking on site (CNY 100 per night)
Family friendly
Children stay free (see details)
Free crib/infant bed
Restaurants on site
Bistro & Lounge
Food and drink
Refrigerator
Microwave
Cookware/dishes/utensils
Coffee/tea maker
Electric kettle
Dining
Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: CNY 198 for adults and CNY 99 for children
1 restaurant
Dining table
Stocked minibar (free)
Room service available
Bedrooms
Premium bedding
Pillow menu
Alarm clock
Bed sheets provided
Rollaway/extra beds: CNY 350.0 per night
Bathrooms
Separate bathtub and shower
Rainfall showerhead
Deep soaking bathtub
Hair dryer
Towels provided
Children's robes
Free toiletries
Children's slippers
Toothbrush and toothpaste (on request)
Bathrobes
Living spaces
Living room
Dining room
Sitting area
Entertainment
LCD TV
MP3 docking station
Outdoor areas
Terrace
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry service
Work spaces
Meeting rooms
Laptop workspace
Desk chair
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 39
Hardwood flooring in room
Soundproofing
Stair-free path to entrance
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible concierge desk
Wheelchair-accessible restaurant
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Local meal delivery service
Location highlights
Near a metro station
In the shopping district
In the city center
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
244 rooms
28 floors
1 building
Built in 2012
Special features
Dining
Bistro & Lounge - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Parking
Self parking costs CNY 100 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:30 PM
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel
Frequently asked questions
Does Kempinski The One Suites Hotel Shanghai Downtown offer free cancellation for a full refund?
Yes, Kempinski The One Suites Hotel Shanghai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kempinski The One Suites Hotel Shanghai Downtown?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:30 PM.
Are pets allowed at Kempinski The One Suites Hotel Shanghai Downtown?
Sorry, pets aren't allowed.
Is parking offered on site at Kempinski The One Suites Hotel Shanghai Downtown?
Yes. Self parking costs CNY 100 per night.
What are the check-in and check-out times at Kempinski The One Suites Hotel Shanghai Downtown?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Kempinski The One Suites Hotel Shanghai Downtown and nearby?
Kempinski The One Suites Hotel Shanghai Downtown has an indoor pool and a fitness center.
Are there restaurants at or near Kempinski The One Suites Hotel Shanghai Downtown?
Yes, Bistro & Lounge offers international cuisine.
Does Kempinski The One Suites Hotel Shanghai Downtown have private spa tubs?
Yes, each apartment has a deep soaking bathtub.
What's the area around Kempinski The One Suites Hotel Shanghai Downtown like?
Kempinski The One Suites Hotel Shanghai Downtown is in Downtown Shanghai, a short 5-minute walk from Shanghai Natural History Museum Station and 3 minutes' walk from West Nanjing Road.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 20, 2024
Verified traveler
4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 8, 2024
Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Julia
Julia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Feifei
Feifei, 18-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 3, 2024
Fantastic
Really great location, state of repair and staff. Highly recommended!
Verified traveler
3-night business trip
Verified Hotels.com guest review
2/10 Poor
May 30, 2024
Hotel definately needs renovation
hongxiang
hongxiang, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 4, 2024
Well located and spacious.
Zhenyu
Zhenyu, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 3, 2024
The hotel is old.
Zhuang
Zhuang, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2024
Will come back
Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Dashel
Dashel, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 22, 2024
Wifi connection is very bad
Ah
Ah, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2023
Wonderful hotel, room and service. Restaurant the food is so so.
Manuel
Manuel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2023
Tina
Tina, 5-night trip
Verified Expedia guest review
4/10 Fair
Oct 5, 2023
The room floor and sink are not clean. The lights quite dark.
Wenyi
Wenyi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 19, 2021
Kou
Kou, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2019
Staffs are friendly. The room is clean and there is washer in the suite that very convenient for us to wash and dry our winter clothes. Overall is good.
Verified traveler
3-night family trip
Verified Expedia guest review
6/10 Good
Dec 1, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2019
good location, nice size of the apartment, convenient ambience, helpful staff
Verified traveler
9-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2019
Great place ❤️It! will stay again! Excellent service! Best location.
EDIE
EDIE, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 25, 2019
Verified traveler
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2019
Great location and excellent services. Will stay here again.
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2019
Always good but the checkin was a little slow because one room was cleaning when I asked the hotel staff. She told me to come after 1pm when I arrived at 11:30am, then I came to hotel again around 12:50pm to checkin, she said the room was not ready yet and asked me to wait another 20 minutes.
Except above, everything is good.
AlanCui
AlanCui, 7-night business trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 14, 2019
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2019
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2019
Ah Hong
Ah Hong, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 28, 2019
All the Key Elements
Really large suites with great bedding, excellent water pressure and very nice service. The breakfast buffet was just the right size.